Best Zoho Desk alternatives: apps like Zoho Desk

6+ similar apps compared and reviewed

3.8 avg rating
6 free apps
Updated October 2026

Zoho Desk is great, but it's not the only option. Explore 6+ similar apps for iPhone and iPad, each reviewed and rated by real users. Find free alternatives, premium upgrades, and hidden gems.

Top Alternatives to Zoho Desk

4.5😞(3K ratings)
Free
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Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

What We Love

  • 🚀 Easy to use
  • 🚀 Convenient mobile access
  • 🚀 Helpful for on-the-go support
  • 🚀 Great ticketing system
  • 🚀 Well-executed app

Room to Improve

  • 🐛 Unreliable notifications
  • 🐛 Buggy and unstable
  • 🐛 Poor search and filtering
  • 🐛 Clunky and frustrating UI
  • 🐛 Missing key features from web version
  • 🐛 Frequent crashes and errors
Zendesk Support#2

Zendesk Support by Zendesk

Support - anytime, anywhere
Strong Contender
💼 Business
4.5😞(4.2K ratings)
Free
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Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

What We Love

  • 🚀 Easy to use mobile version
  • 👍 Convenient for on-the-go support
  • 🚀 Straightforward interface
  • 🚀 Useful for tracking tickets

Room to Improve

  • 🐛 Crashes and freezes frequently
  • 🐛 Notifications not working as expected
  • 🐛 Inconsistent with web version
  • 🐛 Login issues, constantly logging out
  • 🐛 Slow performance and load times
  • 👎 Limited functionality compared to web version
  • 👎 Poor user experience and navigation
Spiceworks Help Desk#3

Spiceworks Help Desk by Spiceworks, Inc.

Manage your Cloud Help Desk
Worth Considering
💼 Business
1.8😞(63 ratings)
Free
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Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

What We Love

  • 👍 Functional for quick ticket creation
  • 👍 Getting tickets on the go is nice
  • 👍 Decent overall app
  • 👍 Alerting is pretty great

Room to Improve

  • 🐛 Constantly logging out
  • 🐛 App crashes frequently
  • 🐛 Notifications lead to 404 errors
  • 🐛 Unable to send replies/comments
  • 🐛 Ads are intrusive
  • 🐛 No Google SSO support
  • 🐛 No iPad support
  • 🐛 App feels abandoned
  • 🐛 Sync issues with tickets
  • 🐛 Repeated notifications
  • 🐛 Poor search functionality
  • 🐛 Subscription without new features
  • 🐛 Inconsistent performance
  • 🐛 Clunky ticket update menu
  • 🐛 Errors when closing tickets
  • 🐛 Not great for managing tickets