CVS Caremark vs Express Scripts
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CVS Caremark
Manage your mail service prescriptions with ease. Refill existing prescriptions, submit new ones, track orders, and view your history. This app requires CVS/caremark prescription benefits.
- Refill mail service prescriptions
- Submit new mail order prescriptions
- Track order status
- View prescription history
- Check drug costs and coverage
- Identify unknown pills
- Check for drug interactions
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The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm. Features include: • Refill mail service prescriptions without registering or signing in (Easy Refill) • Submit new mail order prescription • See number of refills due and orders in progress without signing in • Check order status • Renew or request new mail service prescriptions • Check drug costs and coverage • View prescription history • Find a pharmacy in your network • View your member ID Card (if provided by plan design) • Add your member ID Card to your Apple Wallet (if provided by plan design) • Identify unknown pills • Check for potential drug interactions • Update account information; shipping and billing information, manage family access, and reset password • Touch ID sign in for easy access to your account and key app features If you already use Caremark.com, your existing username and password will also work on the app. If not, you can register directly on the app and use your new username and password on the website. ** We're here to help you get the prescriptions you need when you need them. If you like this service, please take a moment to review our app.**
Express Scripts
Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.
- Order prescription refills
- Track order status
- Start automatic refills
- Access digital ID card
- Find preferred pharmacies
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Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.
Screenshots
Verdict
The clearest difference is review sentiment: Express Scripts at 36% against CVS Caremark's 10%. Express Scripts also leads on rating (4.7 vs 4.4) and ratings volume (428K vs 47K). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Express Scripts holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 47K, so its average is the more settled of the two. Written reviews point the same way: 10% of CVS Caremark's written reviews are positive against 36% of Express Scripts's.
CVS Caremark ships an update every 2 weeks, Express Scripts every 3 weeks. Both last shipped on September 24, 2026.
| Parameter | CVS Caremark | Express Scripts |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (47K ratings) | 4.7 (428K ratings) — better |
| Positive reviews | 10.2% of reviews | 36.2% of reviews — better |
| Number of ratings | 47K | 428K — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #76 | #44 — better |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 96 MB | 94 MB |
| Age rating | 17+ | 4+ |
| Developer | CVS Caremark | Express Scripts |
Customer experience
CVS Caremark
Express Scripts
User reviews
CVS Caremark
From 47K App Store ratingsWhat we love
- 🚀 Fast mail order service
- 💡 Convenient auto-refill feature
- 👍 Helpful and friendly customer service
- 🚀 Efficient prescription management
Room to improve
- 🐛 Inconsistent and unreliable app performance
- 🤯 Confusing and unintuitive user interface
- 🤬 Difficulty reaching customer support
- 🤕 Incorrect prescription information and status updates
- 🤦♂️ Inability to update personal/payment information through app
Express Scripts
From 428K App Store ratingsWhat we love
- 🚀 Easy to use
- 📦 Convenient mail delivery
- 💰 Cost savings
- 🔔 Helpful reminders
Room to improve
- 🐛 Unreliable refill status updates
- 🤔 Confusing app navigation
- 🚫 Inability to remove old prescriptions
- 📞 Poor customer service
- 🕰️ Slow processing and shipping times
Bugs and requests
CVS Caremark
Reported bugs
4 issues- Frequent app crashes and freezes
- Inaccurate prescription status and availability information
- Inability to log in or access account features
- Compatibility issues with newer devices and operating systems
Requested features
4 requests- Streamlined prescription refill and renewal process
- Improved app navigation and information display
- Seamless integration between app and website
- Ability to manage multiple user profiles/dependents
Express Scripts
Reported bugs
4 issues- Incorrect medication pricing displayed
- Temporary address feature not working
- Refill reminders for medications no longer taken
- App crashing and becoming unresponsive
Requested features
5 requests- Ability to pay off balances through the app
- Fingerprint/biometric login support
- Automatic prescription updates
- Customizable medication reminders
- Prescription history export to Excel
In-app purchases
CVS Caremark
No in-app purchases
Express Scripts
No in-app purchases
Questions
Is CVS Caremark free?
Is Express Scripts free?
Which has better reviews, CVS Caremark or Express Scripts?
Do CVS Caremark or Express Scripts have ads?
Which is updated more often, CVS Caremark or Express Scripts?
Which is more popular, CVS Caremark or Express Scripts?
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