Comparison

CVS Caremark vs Express Scripts

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CVS Caremark

Manage your mail service prescriptions with ease. Refill existing prescriptions, submit new ones, track orders, and view your history. This app requires CVS/caremark prescription benefits.

Highlights
  • Refill mail service prescriptions
  • Submit new mail order prescriptions
  • Track order status
  • View prescription history
  • Check drug costs and coverage
  • Identify unknown pills
  • Check for drug interactions
Features
Currently charting
Read full description

The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm. Features include: • Refill mail service prescriptions without registering or signing in (Easy Refill) • Submit new mail order prescription • See number of refills due and orders in progress without signing in • Check order status • Renew or request new mail service prescriptions • Check drug costs and coverage • View prescription history • Find a pharmacy in your network • View your member ID Card (if provided by plan design) • Add your member ID Card to your Apple Wallet (if provided by plan design) • Identify unknown pills • Check for potential drug interactions • Update account information; shipping and billing information, manage family access, and reset password • Touch ID sign in for easy access to your account and key app features If you already use Caremark.com, your existing username and password will also work on the app. If not, you can register directly on the app and use your new username and password on the website. ** We're here to help you get the prescriptions you need when you need them. If you like this service, please take a moment to review our app.**

About

Express Scripts

Manage your medications effortlessly with this app. It provides quick access to prescription refills, order tracking, and pharmacy information, acting like a virtual pharmacist. Ideal for members of Express Scripts prescription benefit plans.

Highlights
  • Order prescription refills
  • Track order status
  • Start automatic refills
  • Access digital ID card
  • Find preferred pharmacies
Features
Currently charting
Read full description

Managing your medicine is easier when our app does it for you. The newly designed Express Scripts app lets you easily and quickly find everything you need for your medicine. It’s like having a knowledgeable pharmacist in your pocket. Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere. Whatever you’re looking for, find it faster on the Express Scripts mobile app. • Order refills for you or your family • Track orders • Start automatic refills • Access ID card You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. This app and/or some if the features described may not be available for all plans or benefit types.

Screenshots

CVS Caremark4 screens
Express Scripts4 screens

Verdict

The call

The clearest difference is review sentiment: Express Scripts at 36% against CVS Caremark's 10%. Express Scripts also leads on rating (4.7 vs 4.4) and ratings volume (428K vs 47K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Express Scripts holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Express Scripts has 428K ratings behind it against 47K, so its average is the more settled of the two. Written reviews point the same way: 10% of CVS Caremark's written reviews are positive against 36% of Express Scripts's.

UpkeepUpdate frequency

CVS Caremark ships an update every 2 weeks, Express Scripts every 3 weeks. Both last shipped on September 24, 2026.

Scorecard3 real differences · 8 level
CVS Caremark versus Express Scripts: the parameters behind the verdict, then further details
ParameterCVS CaremarkExpress Scripts
PriceFreeFree
Rating4.4 (47K ratings)4.7 (428K ratings) — better
Positive reviews10.2% of reviews36.2% of reviews — better
Number of ratings47K428K — better
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#76#44 — better
DevicesiPhoneiPhone, iPad — better
Requires iOS16.616.0 — better
Further details — not scored
Size96 MB94 MB
Age rating17+4+
DeveloperCVS CaremarkExpress Scripts

Customer experience

CVS Caremark

All ratings47,094 ratings
Positive85.5%
Neutral4.2%
Negative10.3%
Written reviews236 reviews
Positive10.2%
Neutral4.7%
Negative85.2%

Express Scripts

All ratings427,836 ratings
Positive94.3%
Neutral2.6%
Negative3.0%
Written reviews997 reviews
Positive36.2%
Neutral12.1%
Negative51.7%

User reviews

CVS Caremark

From 47K App Store ratings

What we love

  • 🚀 Fast mail order service
  • 💡 Convenient auto-refill feature
  • 👍 Helpful and friendly customer service
  • 🚀 Efficient prescription management

Room to improve

  • 🐛 Inconsistent and unreliable app performance
  • 🤯 Confusing and unintuitive user interface
  • 🤬 Difficulty reaching customer support
  • 🤕 Incorrect prescription information and status updates
  • 🤦‍♂️ Inability to update personal/payment information through app

Express Scripts

From 428K App Store ratings

What we love

  • 🚀 Easy to use
  • 📦 Convenient mail delivery
  • 💰 Cost savings
  • 🔔 Helpful reminders

Room to improve

  • 🐛 Unreliable refill status updates
  • 🤔 Confusing app navigation
  • 🚫 Inability to remove old prescriptions
  • 📞 Poor customer service
  • 🕰️ Slow processing and shipping times

Bugs and requests

CVS Caremark

Reported bugs

4 issues
  • Frequent app crashes and freezes
  • Inaccurate prescription status and availability information
  • Inability to log in or access account features
  • Compatibility issues with newer devices and operating systems

Requested features

4 requests
  • Streamlined prescription refill and renewal process
  • Improved app navigation and information display
  • Seamless integration between app and website
  • Ability to manage multiple user profiles/dependents

Express Scripts

Reported bugs

4 issues
  • Incorrect medication pricing displayed
  • Temporary address feature not working
  • Refill reminders for medications no longer taken
  • App crashing and becoming unresponsive

Requested features

5 requests
  • Ability to pay off balances through the app
  • Fingerprint/biometric login support
  • Automatic prescription updates
  • Customizable medication reminders
  • Prescription history export to Excel

In-app purchases

None

CVS Caremark

No in-app purchases

None

Express Scripts

No in-app purchases

Questions

Is CVS Caremark free?
CVS Caremark is free to download, with no in-app purchases.
Is Express Scripts free?
Express Scripts is free to download, with no in-app purchases.
Which has better reviews, CVS Caremark or Express Scripts?
Express Scripts is rated higher. CVS Caremark averages 4.4 out of 5 from 47K ratings, while Express Scripts averages 4.7 from 428K ratings.
Do CVS Caremark or Express Scripts have ads?
Neither CVS Caremark nor Express Scripts shows ads.
Which is updated more often, CVS Caremark or Express Scripts?
CVS Caremark ships an update every 2 weeks, and Express Scripts every 3 weeks. Most recently, CVS Caremark was updated on September 24, 2026 and Express Scripts on September 24, 2026.
Which is more popular, CVS Caremark or Express Scripts?
CVS Caremark currently peaks at #76 in the App Store charts, and Express Scripts at #44. Chart position reflects recent download velocity rather than total install base.

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