UpKeep Work Order Maintenance vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UpKeep Work Order Maintenance
This app streamlines maintenance operations for teams by digitizing work orders and facilitating real-time communication. Managers can easily assign tasks, track progress, and access equipment history, reducing downtime and improving efficiency.
- Digital work order management
- Real-time status updates
- Photo and checklist attachments
- Barcode scanning for assets
- Maintenance history tracking
- Team communication tools
- Customizable work order fields
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UpKeep is the CMMS platform trusted by 4,000+ companies, including McDonald's, Caterpillar, and Chevron, to manage maintenance, safety, and reliability. Teams on UpKeep cut downtime by 26% and extend asset life by 11%. Create a work order by voice, photo, or text. Check an asset's full history from the plant floor. Close out a PM with the checklist already built. UpKeep is designed for technicians first, so the work gets logged where it happens, not at a desk hours later. WHAT YOU CAN DO WORK ORDERS: Create, assign, and track work from your phone. Voice notes become work orders, and every change is logged until the job is done. PREVENTIVE MAINTENANCE: Schedule by time, usage, or condition. Checklists and reminders make sure nothing gets skipped. ASSET MANAGEMENT: Full history, parts, and costs for every asset at every site, in your pocket. AI THAT WORKS FOR YOU: Nova generates work orders, builds checklists, and flags issues before you ask. Studio lets you build custom workflows around your business logic, no code needed. IIOT SENSORS: UpKeep Edge tracks temperature, vibration, and runtime, and opens a work order the moment a reading drifts. SAFETY & COMPLIANCE: Safety steps and sign-offs live in the work order, so compliance records build as the work gets done. TRAINING: UpKeep Learn turns your SOPs into courses, so new techs get up to speed faster. WHO IT'S FOR Maintenance and operations teams in manufacturing, facilities, food & beverage, retail, transportation, and healthcare, from a single site to hundreds. Move from reactive repairs to planned, predictable work. Download UpKeep and take your maintenance operation mobile.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is review sentiment: UpKeep Work Order Maintenance at 76% against ConnectWise Mobile's 7%. UpKeep Work Order Maintenance also leads on update cadence (every 6 days vs every 2 months) and rating (4.3 vs 3.9). ConnectWise Mobile's advantage is in-app purchases (none vs 2) and ratings volume (3.3K vs 302). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. UpKeep Work Order Maintenance sells 2 in-app purchases, starting at $399.99 per year. ConnectWise Mobile asks for nothing beyond the download.
UpKeep Work Order Maintenance holds the better App Store score, 4.3 against 3.9. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 302, so its average is the more settled of the two. Written reviews point the same way: 76% of UpKeep Work Order Maintenance's written reviews are positive against 7% of ConnectWise Mobile's.
UpKeep Work Order Maintenance ships an update every 6 days, ConnectWise Mobile every 2 months. The most recent releases landed on October 13, 2026 and October 12, 2026 respectively.
| Parameter | UpKeep Work Order Maintenance | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (302 ratings) — better | 3.9 (3.3K ratings) |
| Positive reviews | 75.9% of reviews — better | 7.4% of reviews |
| Number of ratings | 302 | 3.3K — better |
| Update frequency | Every 6 days — better | Every 2 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 201 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | UpKeep Technologies, Inc | ConnectWise |
Customer experience
UpKeep Work Order Maintenance
ConnectWise Mobile
User reviews
UpKeep Work Order Maintenance
From 302 App Store ratingsWhat we love
- 🚀 Efficient work order management
- 📊 Helpful analytics and reporting
- 🔧 Streamlined maintenance workflows
- 🤖 Useful AI-powered features
- 💻 Seamless web and mobile experience
Room to improve
- 🐛 Frequent app crashes and bugs
- 💰 Expensive pricing, especially for smaller teams
- 🔍 Lack of flexibility for outsourced work
- 🔀 Disconnected web and mobile functionality
- 📧 Overly aggressive marketing emails
ConnectWise Mobile
From 3.3K App Store ratingsWhat we love
- 👍 Clean and responsive interface
- 🚀 Syncs data well
- 🚀 Allows dictating time entries and looking up contacts
Room to improve
- 🐛 Frequent login issues and authentication problems
- 🐛 Buggy and unreliable, often requires reinstalling
- 🐛 Limited functionality compared to desktop version
- 🐛 Difficult to use, clunky interface
- 🐛 Lacks key features like editing tickets and expenses
Bugs and requests
UpKeep Work Order Maintenance
Reported bugs
5 issues- Work order details not loading properly
- Saved notes being unexpectedly deleted
- Notifications and alerts not functioning reliably
- Compatibility issues with newer iOS versions
- Inconsistent performance across devices
Requested features
5 requests- Improved work order signature capabilities
- Enhanced vendor management and integration
- More customization options for workflows
- Streamlined user permission management
- Offline mode for remote work
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
UpKeep Work Order Maintenance
- UpKeep Business Account$399.991 Year
- UpKeep Business Account$799.991 Year
ConnectWise Mobile
No in-app purchases
Questions
Is UpKeep Work Order Maintenance free?
Is ConnectWise Mobile free?
Which has better reviews, UpKeep Work Order Maintenance or ConnectWise Mobile?
Do UpKeep Work Order Maintenance or ConnectWise Mobile have ads?
Which is updated more often, UpKeep Work Order Maintenance or ConnectWise Mobile?
Other comparisons
