Best Customer Support App

Live chat with customersAI-powered chatbots for lead generationQuick response templates

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

DelightChat - Customer Support

(4.8K)

freemium

Shared Customer Support Inbox

Unified inbox for multiple channelsTeam collaboration toolsShopify order data integration

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

(1)

LiveChat - Support & Sell

Customer service chat

Real-time customer supportIncoming message sneak peekReady-to-go responses

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Business calling and texting

(108)

freemium

Quo (formerly OpenPhone)

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

(11K)

ASSA ABLOY Customer Support

by AssaAbloy

Real-time video streamingScreen sharingVideo annotation

Connect with technical support representatives through real-time video streaming. Share your screen and annotate over the video to get assistance with product issues. Access customer service departments for help.

(20)

CallAssist: Customer Support

Fast Service Calls, Get Help

Finds correct support numbersConnects to customer service quicklyNavigates phone menus

This AI-powered assistant helps you bypass long hold times and complex phone menus to connect with customer support instantly. It finds the right contact number, navigates automated systems, and can even assist with chat or web support for faster resolutions.

🔧 Utilities

(1)

Customer Service Software

Zoho Desk

Mobile ticketing systemTicket prioritizationContextual ticket information

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

(1.6K)

by Mediacom Communications Corporation

MediacomConnect

View billing statementsPay bills and manage payment methodsCheck for service outages

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

🔧 Utilities

(7.8K)

Coordinated Customer Support

Device Management

Order suppliesPlace service callsCheck item status

Connect with a business support team to streamline service requests, order supplies, and track order status. Access a message center for important updates and submit meter readings. Improve response times and uptime for a better customer experience.

(2)

FastCustomer: Fast customer service

by FastCustomer, Inc.

Navigate phone trees automaticallyConnect to live agentsReceive a call when agent is ready

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

🌟 Lifestyle

(153)

Customer operations platform

FrontApp

Unified customer communicationAutomated workflowsReal-time collaboration

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

Manage your apps and submissions directly from your iPhone or iPad. Monitor sales, respond to reviews, manage testers, and generate marketing assets on the go. Receive important notifications about your app's performance and status.

App status and submission managementTester group and build managementSales and trends monitoring

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

Live camera feed sharingScreen sharing and co-browsingRemote pointer

(31)

TechSee Instant Mirroring App

Instant Screen Mirroring App

Instant screen mirroringReal-time guidanceSMS link for easy access

Instantly share your mobile screen with a customer support representative in real-time. A simple SMS link allows you to download and connect for guided setup and troubleshooting assistance.

Everything MTN in one app

Buy airtimePurchase bundlesManage MoMo accounts

Manage all your mobile services in one place. Easily buy airtime, purchase bundles, and control your MoMo and Broadband accounts. Access product information 24/7 for ultimate convenience.

📊 Productivity

(20K)

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Thales Customer Support

by Thales DIS (Singapore) Pte Ltd

Create and manage support casesTrack product returnsUpdate user profile information

Manage customer support cases, track returns, and update your user profile on the go. This app provides essential functions for staying updated on case progress and initiating new support requests when away from your computer.

(1)

Customer Support Agent App

Kommunicate Support Desk

Real-time customer message notificationsChat with customers and website visitorsManage group conversations

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

(3)