Best Service Desk Apps

211+ iOS apps curated and reviewed

4.3 avg rating
20 free apps
Updated June 2026

The best service desk apps on iPhone average 4.3โ˜… across 211+ titles โ€” we've ranked them by what real users actually keep on their phones. Updated June 2026.

Top Picks for Service Desk

ServiceDesk Plus | Cloud#1

ServiceDesk Plus | Cloud by Zoho Corporation

Your pocket-sized service desk
Editor's Choice
๐Ÿ’ผ Business
4.4(211 ratings)
Free
ServiceDesk Plus | Cloud screenshot 1
ServiceDesk Plus | Cloud screenshot 2
ServiceDesk Plus | Cloud screenshot 3
ServiceDesk Plus | Cloud screenshot 4
ServiceDesk Plus | Cloud screenshot 5
ServiceDesk Plus | Cloud screenshot 6

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

ServiceDesk Plus | On-premises#3

ServiceDesk Plus | On-premises by Zoho Corporation

On-premises service desk app
Worth Considering
๐Ÿ’ผ Business
4.7๐Ÿ˜ž(20 ratings)
Free
ServiceDesk Plus | On-premises screenshot 1
ServiceDesk Plus | On-premises screenshot 2
ServiceDesk Plus | On-premises screenshot 3
ServiceDesk Plus | On-premises screenshot 4
ServiceDesk Plus | On-premises screenshot 5
ServiceDesk Plus | On-premises screenshot 6

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

What We Love

  • ๐Ÿš€ Fast and snappy performance
  • ๐ŸŽจ Clean and improved UI design
  • ๐Ÿ“Ž OneDrive attachment integration
  • ๐Ÿ“ฑ Mobile accessibility for field work

Room to Improve

  • ๐Ÿ› Frequent crashes and instability
  • ๐Ÿ” SAML/SSO authentication not supported
  • ๐Ÿ“ต Unreliable push notifications

More Service Desk apps to explore

4
SD-Mobile
SD-Mobile
SD-Mobile
Rossware's Service Desk Mobile
Free

This app allows technicians to manage their daily job list, report on completed tasks, and handle administrative duties. It facilitates job scheduling, part ordering, and payment processing for users of specific service desk software.

View daily job listReport on jobs and time punchesCreate estimates and invoices
๐Ÿ’ผ Business
(11)
free
5
ServiceDesk Plus MSP
ServiceDesk Plus MSP
ServiceDesk Plus MSP
IT help desk software for MSPs
Free

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

Manage multiple clients in a single help deskCreate, access, and resolve IT requests remotelyFilter requests by status (unassigned, pending, open)
๐Ÿ’ผ Business
(1)
free
6
Intelligent Service Management
Intelligent Service Management
Intelligent Service Management
ISM - Service Desk
Free

This app allows users to manage service requests and issues from their mobile devices. It provides access to a service catalog, ticket creation, and approval workflows, enabling quick responses and improved efficiency for analysts and self-service users.

Create and approve ticketsView service catalogAttach images to tickets
๐Ÿ’ผ Business
(1)
free
7
HappyFox Service Desk
HappyFox Service Desk
HappyFox Service Desk
by HappyFox Inc
Free
๐Ÿ’ผ Business
(0)
8
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views
๐Ÿ’ผ Business
(2.2K)
freemium
9
HRS Service Desk
HRS Service Desk
HRS Service Desk
by HRS (Hospitality and Retail Systems) Ltd
Free

Manage support requests and receive instant updates on ticket resolution. Track statistics, view personalized product news, and monitor maintenance hours. This app is designed for customers of HRS (Hospitality and Retail Systems).

Create and reply to support requestsInstant ticket resolution updatesTrack statistics
๐Ÿ“Š Productivity
(1)
free
10
ServiceDeskPlus MSP | Cloud
ServiceDeskPlus MSP | Cloud
ServiceDeskPlus MSP | Cloud
Unified PSA and ITSM solution
Free
๐Ÿ’ผ Business
(0)
11
Service Desk CRM
Service Desk CRM
Service Desk CRM
Service Jobs & CRM
Free
๐Ÿ“Š Productivity
(0)
12
ADP Mobile Solutions
ADP Mobile Solutions
ADP Mobile Solutions
HR for Employees & Managers
Free

Access payroll, time, benefits, and HR information for yourself and your team. Track time, view pay statements, manage time off, and connect with colleagues. Managers can approve requests and view team calendars.

View pay & W2 statementsRequest and approve time offTrack time & attendance (punch in/out, timesheets)
๐Ÿ’ผ Business
(4.3M)
free with in-app purchases
13
ServiceDesk
ServiceDesk
ServiceDesk
by N-able Technologies Inc.
Free

Manage field service visits, tickets, and customer information on the go. Log time, mileage, and costs, and update ticket statuses with digital signatures and photos. Requires a MAX Remote Management account.

Schedule site visits with GPSTrack mileage and timeManage and update support tickets
๐Ÿ’ผ Business
(3)
free
14
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Mobile ticketing systemTicket prioritizationContextual ticket information
๐Ÿ’ผ Business
(1.6K)
free with in-app purchases
15
WEX Service Desk
WEX Service Desk
WEX Service Desk
by WEX, Inc.
Free
๐Ÿ”ง Utilities
(0)
16
Wolken Service Desk
Wolken Service Desk
Wolken Service Desk
Service Desk On Demand
Free
๐Ÿ’ผ Business
(0)
17
SMART Service Desk
SMART Service Desk
SMART Service Desk
NextGen Service Automation
Free

This mobile application provides a comprehensive suite for IT Service Management (ITSM), supporting the full lifecycle of incident, request, problem, change, and release management. It also includes a Configuration Management Database (CMDB), knowledge management, and user surveys for streamlined IT operations.

Incident ManagementRequest FulfillmentProblem Management
๐Ÿ“Š Productivity
(1)
free
18
Service Desk+
Service Desk+
Service Desk+
by Roman Pilkin
Free
๐Ÿ’ผ Business
(0)
19
Blinn College IT Service Desk
Blinn College IT Service Desk
Blinn College IT Service Desk
by Sigma Go Solutions Inc
Free
๐Ÿ“Š Productivity
(0)
20
Service Desk
Service Desk
Service Desk
by Marlon Santos da Veiga
Free
๐Ÿ“Š Productivity
(0)

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