Best Service Desk Apps

250+ iOS apps curated and reviewed

4.5 avg rating
20 free apps
Updated July 2026

The best service desk apps on iPhone average 4.5★ across 250+ titles — we've ranked them by what real users actually keep on their phones. Updated July 2026.

Compare top Service Desk Apps (July 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1SolarWinds Service DeskSolarWinds Service DeskFree4.6★ (312)NoNoJul 2026
2ServiceDesk Plus | CloudServiceDesk Plus | CloudFree4.4★ (214)NoNoAug 2026
3ServiceDesk Plus | On-premisesServiceDesk Plus | On-premisesFree4.8★ (21)NoNoJul 2026
4Wolken Service DeskWolken Service DeskFreeNoNoMay 2026
5Service Desk CRMService Desk CRMFreeNoYesMay 2026
6Toolqit Service DeskToolqit Service DeskFree5.0★ (2)NoNoAug 2026
7HappyFox Service DeskHappyFox Service DeskFreeNoJul 2026
8AG Service Desk AdminAG Service Desk AdminFreeNoNoMay 2026

Top Picks for Service Desk

SolarWinds Service Desk#1

SolarWinds Service Desk by SolarWinds Worldwide, LLC

Editor's Choice
💼 Business
4.6😐(312 ratings)
Free
SolarWinds Service Desk screenshot 1
SolarWinds Service Desk screenshot 2
SolarWinds Service Desk screenshot 3
SolarWinds Service Desk screenshot 4
SolarWinds Service Desk screenshot 5
SolarWinds Service Desk screenshot 6

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

What We Love

  • 👍 Easy to manage on the go
  • 🚀 Quick and handy for IT tickets
  • 👍 User interface easy to use
  • 🚀 Runs super smooth

Room to Improve

  • 🐛 Blank white screen on open
  • 🐛 App crashes/closes automatically
  • 🐛 Notifications delayed
ServiceDesk Plus | Cloud#2

ServiceDesk Plus | Cloud by Zoho Corporation

Your pocket-sized service desk
Strong Contender
💼 Business
4.4😞(214 ratings)
Free
ServiceDesk Plus | Cloud screenshot 1
ServiceDesk Plus | Cloud screenshot 2
ServiceDesk Plus | Cloud screenshot 3
ServiceDesk Plus | Cloud screenshot 4
ServiceDesk Plus | Cloud screenshot 5
ServiceDesk Plus | Cloud screenshot 6

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

What We Love

  • 👍 Handy for remote access
  • 👍 Useful for creating tickets
  • 👍 Great visibility for customer/technician
  • 👍 Works well on iPhone

Room to Improve

  • 🐛 Crashes frequently
  • 🐛 Login issues/loops
  • 🐛 App is complicated/difficult to use
ServiceDesk Plus | On-premises#3

ServiceDesk Plus | On-premises by Zoho Corporation

On-premises service desk app
Worth Considering
💼 Business
4.8😞(21 ratings)
Free
ServiceDesk Plus | On-premises screenshot 1
ServiceDesk Plus | On-premises screenshot 2
ServiceDesk Plus | On-premises screenshot 3
ServiceDesk Plus | On-premises screenshot 4
ServiceDesk Plus | On-premises screenshot 5
ServiceDesk Plus | On-premises screenshot 6

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

What We Love

  • 🚀 Fast and snappy performance
  • 🎨 Clean and improved UI design
  • 📎 OneDrive attachment integration
  • 📱 Mobile accessibility for field work

Room to Improve

  • 🐛 Frequent crashes and instability
  • 🔐 SAML/SSO authentication not supported
  • 📵 Unreliable push notifications

More Service Desk apps to explore

4
Wolken Service Desk
Wolken Service Desk
Wolken Service Desk
Service Desk On Demand
Free
💼 Business
(0)
5
Service Desk CRM
Service Desk CRM
Service Desk CRM
Service Jobs & CRM
Free
📊 Productivity
(0)
6
Toolqit Service Desk
Toolqit Service Desk
Toolqit Service Desk
Help desk for MSP techs
Free

Manage support tickets, reply to customers, and access your knowledge base on the go. This mobile console for MSP technicians streamlines workflows with AI assistance and voice-to-text capabilities.

Ticket managementCustomer replies with AI assistVoice-to-ticket dictation
📊 Productivity
(2)
free
7
HappyFox Service Desk
HappyFox Service Desk
HappyFox Service Desk
by HappyFox Inc
Free
💼 Business
(0)
8
AG Service Desk Admin
AG Service Desk Admin
AG Service Desk Admin
Manage AG Service Desk tickets
Free
💼 Business
(0)
9
HRS Service Desk
HRS Service Desk
HRS Service Desk
by HRS (Hospitality and Retail Systems) Ltd
Free

Manage support requests and receive instant updates on ticket resolution. Track statistics, view personalized product news, and monitor maintenance hours. This app is designed for customers of HRS (Hospitality and Retail Systems).

Create and reply to support requestsInstant ticket resolution updatesTrack statistics
📊 Productivity
(1)
free
10
SD-Mobile
SD-Mobile
SD-Mobile
Rossware's Service Desk Mobile
Free

This app allows technicians to manage their daily job list, report on completed tasks, and handle administrative duties. It facilitates job scheduling, part ordering, and payment processing for users of specific service desk software.

View daily job listReport on jobs and time punchesCreate estimates and invoices
💼 Business
(11)
free
11
HRS Service Desk Agent
HRS Service Desk Agent
HRS Service Desk Agent
by HRS (Hospitality and Retail Systems) Ltd
Free
📊 Productivity
(0)
12
Intelligent Service Management
Intelligent Service Management
Intelligent Service Management
ISM - Service Desk
Free

This app allows users to manage service requests and issues from their mobile devices. It provides access to a service catalog, ticket creation, and approval workflows, enabling quick responses and improved efficiency for analysts and self-service users.

Create and approve ticketsView service catalogAttach images to tickets
💼 Business
(1)
free
13
ADP Mobile Solutions
ADP Mobile Solutions
ADP Mobile Solutions
HR for Employees & Managers
Free

Access payroll, time, benefits, and HR information for yourself and your team. Track time, view pay statements, manage time off, and connect with colleagues. Managers can approve requests and view team calendars.

View pay & W2 statementsRequest and approve time offTrack time & attendance (punch in/out, timesheets)
💼 Business
(4.4M)
free with in-app purchases
14
AG Service Desk Client
AG Service Desk Client
AG Service Desk Client
Manage AG Service Desk tickets
Free
💼 Business
(0)
15
WEX Service Desk
WEX Service Desk
WEX Service Desk
by WEX, Inc.
Free
🔧 Utilities
(0)
16
Blinn College IT Service Desk
Blinn College IT Service Desk
Blinn College IT Service Desk
by Sigma Go Solutions Inc
Free
📊 Productivity
(0)
17
AIServiceDeskPro
AIServiceDeskPro
AIServiceDeskPro
by LTI Group LLC
Free
💼 Business
(0)
18
SMART Service Desk
SMART Service Desk
SMART Service Desk
NextGen Service Automation
Free

This mobile application provides a comprehensive suite for IT Service Management (ITSM), supporting the full lifecycle of incident, request, problem, change, and release management. It also includes a Configuration Management Database (CMDB), knowledge management, and user surveys for streamlined IT operations.

Incident ManagementRequest FulfillmentProblem Management
📊 Productivity
(1)
free
19
SDP - On Premises | Intune
SDP - On Premises | Intune
SDP - On Premises | Intune
by Zoho Corporation
Free
💼 Business
(0)
20
ServiceDesk Plus MSP
ServiceDesk Plus MSP
ServiceDesk Plus MSP
IT help desk software for MSPs
Free

This IT help desk software allows managed service providers to manage client IT infrastructure from anywhere. It streamlines request management, asset tracking, and technician workflows to improve efficiency and reduce response times.

Manage multiple clients in a single help deskCreate, access, and resolve IT requests remotelyFilter requests by status (unassigned, pending, open)
💼 Business
(1)
free

FAQ about Service Desk

What are the best service desk apps for iPhone?
SolarWinds Service Desk tops our service desk apps ranking as of July 2026, with a 4.6-star average from 312 App Store ratings, and it's free to download.
Yes — 20 of the top service desk apps we rank are free to download, including SolarWinds Service Desk and ServiceDesk Plus | Cloud.
SolarWinds Service Desk has no ads and has no in-app purchases, according to its App Store listing as of July 2026.
We track 250+ service desk apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.
This app provides mobile access to core IT service desk functionalities. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and check the status of their requests.
Technicians receive real-time notifications, can track and assign open tickets, update and resolve issues, and reference historical data for troubleshooting. This allows them to work efficiently from anywhere.

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