Best Service Desk CRM Apps

Zoho CRM - Sales & Marketing

CRM for Every Business

Free

This app helps businesses engage with customers, convert leads, and grow revenue by closing more deals. It offers mobile sales productivity features like search, calling, emailing, and location-based services. Ideal for field sales, it provides offline access and automatic data syncing across devices.

OnePageCRM - Simple CRM System

CRM for those who take action

Free

This app combines CRM functionality with productivity tools, offering follow-up reminders for every contact. It helps manage client relationships, track sales, and facilitates team collaboration. Users can store contact information, log interactions, and initiate calls directly from the app.

HRS Service Desk

by HRS (Hospitality and Retail Systems) Ltd

Free

Manage support requests and receive instant updates on ticket resolution. Track statistics, view personalized product news, and monitor maintenance hours. This app is designed for customers of HRS (Hospitality and Retail Systems).

Close CRM

The CRM built for growth

Free

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Service Hub CRM - Services

by Service technologies Inc (Apps)

Free

This app enables authorized personnel to manage service calls and deliveries efficiently, whether online or offline. It establishes a direct link between field staff, company personnel, and customers for seamless operations.

CRM: Contacts & Deals

Simple CRM for Business

Free

Manage your business contacts, deals, and tasks on the go. Stay connected with leads and customers, access information offline, and collaborate with your team through real-time notifications and task assignments.

Intelligent Service Management

ISM - Service Desk

Free

This app allows users to manage service requests and issues from their mobile devices. It provides access to a service catalog, ticket creation, and approval workflows, enabling quick responses and improved efficiency for analysts and self-service users.

PERQ CRM

by PERQ Convert, LLC

Free

This cloud-based system streamlines lead management for furniture stores, replacing outdated paper or computer systems. Salespeople can maximize lead value, capture customer information for follow-ups, and manage tasks efficiently.

ServiceDesk Plus | Cloud

Your pocket-sized service desk

Free

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

Salesforce Field Service

by salesforce.com

Free

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

Bigin by Zoho CRM

Sales CRM for Small Businesses

Free

Manage customer interactions, sales pipelines, and daily operations from any device. Streamline your business processes with a simple yet powerful CRM designed for small businesses. Offers multi-channel communication, task management, and business reporting.

Webasyst CRM

Mobile CRM for small business

Free

Manage clients, deals, and messages efficiently for your small business. Track sales progress, issue invoices, and set reminders for important tasks. Streamline your customer interactions and team collaboration directly from your mobile device.

Hey DAN (formerly Dial-A-Note)

Most Accurate Voice to CRM App

Free

This app allows sales professionals to dictate CRM updates, meeting notes, and expenses directly into their system, saving significant administrative time. It also features business card scanning to manage contacts, enhancing productivity and mobility.