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Best Service Desk CRM Apps

204+ iOS apps curated and reviewed

4.0 avg rating
20 free apps
Updated May 2026

The best service desk crm apps on iPhone average 4.0★ across 204+ titles — we've ranked them by what real users actually keep on their phones. Updated May 2026.

Top Picks for Service Desk CRM

QuoteIQ: Contractor CRM#2

QuoteIQ: Contractor CRM by QuoteIQ LLC

Field Service CRM & Invoicing
Strong Contender
💼 Business
4.7😊(3.2K ratings)
FreeIn-App Purchases
QuoteIQ: Contractor CRM screenshot 1
QuoteIQ: Contractor CRM screenshot 2
QuoteIQ: Contractor CRM screenshot 3
QuoteIQ: Contractor CRM screenshot 4
QuoteIQ: Contractor CRM screenshot 5
QuoteIQ: Contractor CRM screenshot 6

This app provides field service management tools for contractors, including CRM, invoicing, scheduling, and quoting features. It helps streamline operations, manage clients, and improve business insights for home service trades.

What We Love

  • 🚀 User-friendly interface
  • 🔒 Robust customer management
  • 💡 Comprehensive quoting and invoicing features
  • 👍 Excellent customer support

Room to Improve

  • 🐛 Occasional app freezes and crashes
  • 🐛 Inconsistent performance on tablets
  • 🔒 Concerns about continued billing after cancellation
Salesforce Field Service#3

Salesforce Field Service by salesforce.com

Worth Considering
💼 Business
4.6😞(19K ratings)
Free
Salesforce Field Service screenshot 1
Salesforce Field Service screenshot 2
Salesforce Field Service screenshot 3
Salesforce Field Service screenshot 4
Salesforce Field Service screenshot 5

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

What We Love

  • 🚀 Efficient and fast
  • 👍 User-friendly interface
  • 🚀 Convenient mobile app
  • 👍 Helpful for field service workers

Room to Improve

  • 🐛 Crashes and freezes frequently
  • ⏱️ Slow and unresponsive
  • 🔍 Difficult to navigate and find information

More Service Desk CRM apps to explore

4
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing
Zoho CRM - Sales & Marketing
CRM for Every Business
Free

This app helps businesses engage with customers, convert leads, and grow revenue by closing more deals. It offers mobile sales productivity features like search, calling, emailing, and location-based services. Ideal for field sales, it provides offline access and automatic data syncing across devices.

Task and meeting management with remindersGlobal search functionalityLocation-based customer and opportunity finding
💼 Business
(2.7K)
free with in-app purchases
5
Bigin by Zoho CRM
Bigin by Zoho CRM
Bigin by Zoho CRM
Sales CRM for Small Businesses
Free

Manage customer interactions, sales pipelines, and daily operations from any device. Streamline your business processes with a simple yet powerful CRM designed for small businesses. Offers multi-channel communication, task management, and business reporting.

Customer and prospect data managementCustomizable sales pipelinesMulti-channel communication (calls, email, SMS, social)
💼 Business
(884)
free with in-app purchases
6
SalesNOW Mobile CRM for iPhone
SalesNOW Mobile CRM for iPhone
SalesNOW Mobile CRM for iPhone
CRM Your Sales Team Will Love
Free

This CRM app provides mobile sales and service professionals with full access to their SalesNOW account. Manage contacts, leads, deals, and service cases directly from your iPhone. Collaborate with your team and view real-time sales dashboards.

Contact and lead managementDeal and case trackingEmail and call logging
💼 Business
(1)
free
7
Contacts Journal CRM
Contacts Journal CRM
Contacts Journal CRM
Manage Customers and Clients
Free

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

Track last interaction with contactsManage follow-ups and remindersOrganize contacts with tags and filters
💼 Business
(2.3K)
free with in-app purchases
8
Copper CRM
Copper CRM
Copper CRM
CRM for Google Workspace
Free

This app streamlines your sales process and project management by integrating directly with Google Workspace. It automatically pulls in contact information and email conversations, allowing you to manage leads, track deals, and deliver projects visually from your mobile device.

Google Workspace Integration (Gmail, Calendar, Drive)Visual Sales PipelinesAutomated Workflows
💼 Business
(448)
freemium
9
CRM by DealerSocket
CRM by DealerSocket
CRM by DealerSocket
by SOLERA HOLDINGS, INC
Free

Manage customer relationships and sales tasks on the go. This mobile CRM allows you to search and add customers, scan VINs, find inventory, and send follow-up messages, all from your smartphone.

Search and add customersScan driver's license or VINFind inventory
💼 Business
(2.6K)
free
10
Resco Mobile CRM
Resco Mobile CRM
Resco Mobile CRM
by Resco s.r.o.
Free

Access your CRM data from anywhere, online or offline. This app enhances productivity for sales, field service, and management by providing mobile access to critical business information. Features include data capture, route planning, and reporting.

Offline and online CRM data accessConnects to Salesforce, Oracle CX, MS Dynamics CRMPhoto, signature, barcode, and QR code capture
💼 Business
(77)
free with in-app purchases
11
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
💼 Business
(11K)
free with in-app purchases
12
Close CRM
Close CRM
Close CRM
The CRM built for growth
Free

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Direct communication with leadsAI-powered call transcriptionLead and contact detail access
💼 Business
(44)
free
13
CDK Modern Retail CRM
CDK Modern Retail CRM
CDK Modern Retail CRM
by Data Software Services LLC
Free

Manage customer relationships and dealership operations from a mobile tablet. Log prospects, search inventory, quote customers, and track leads from anywhere, anytime. Real-time integration ensures data is always up-to-date.

Prospect loggingInventory searchCustomer quoting
💼 Business
(296)
paid
14
Insightly CRM
Insightly CRM
Insightly CRM
by Insightly Inc
Free

Manage customer interactions, leads, and sales opportunities on the go. This cloud-based application helps businesses of all sizes track customer data, organize tasks, and update sales opportunities directly from a mobile device.

Add and import contactsManage task listsUpdate sales opportunities
💼 Business
(290)
free
15
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views
💼 Business
(2.2K)
freemium
16
SolarWinds Service Desk
SolarWinds Service Desk
SolarWinds Service Desk
by SolarWinds Inc.
Free

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

Real-time notifications for techniciansTicket tracking and assignmentRemote incident resolution
💼 Business
(312)
free
17
Momentum CRM Mobile
Momentum CRM Mobile
Momentum CRM Mobile
by Momentum CRM, LLC
Free

Manage customer interactions and dealership tasks on the go. This app offers tools to search customers and inventory, add new prospects, and complete daily activities efficiently from any location.

Customer searchInventory searchAdd prospects
💼 Business
(44)
free
18
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
Your pocket-sized service desk
Free

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

Request managementTask managementApproval management
💼 Business
(211)
free with in-app purchases
19
Employee Scheduling CRM Mobile
Employee Scheduling CRM Mobile
Employee Scheduling CRM Mobile
Worganizer Pro: Work Organizer
Free

Streamline your business operations with this comprehensive organizer, agenda planner, and appointment scheduler. Manage jobs, employees, clients, and billing efficiently. Generate professional invoices, estimates, and reports to gain valuable insights and optimize your workflow.

Job scheduling and managementEmployee task assignment and trackingInvoice and estimate creation
💼 Business
(33)
free with in-app purchases
20
Dynamics 365 Sales
Dynamics 365 Sales
Dynamics 365 Sales
Sales CRM from Microsoft
Free

Manage your sales pipeline and customer interactions on the go. Access meeting details, contact information, and take notes directly within the app. Seamlessly integrate with Microsoft Teams for customer meetings and receive timely notifications to stay on top of your deals.

Access meeting info and contact detailsJoin customer meetings with Microsoft TeamsTake notes and connect to records
💼 Business
(727)
free