Best Web Help Desk Mobile Apps

247+ iOS apps curated and reviewed

3.5 avg rating
20 free apps
Updated August 2026

Whether you're new to web help desk mobile or looking for an upgrade, our curated collection of 247+ iOS apps has something for everyone. Each app is reviewed and rated by real users, helping you make an informed decision.

Compare top Web Help Desk Mobile Apps (August 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Web Help Desk MobileWeb Help Desk MobileFree1.4★ (30)NoNoMay 2026
2TeamViewer Remote ControlTeamViewer Remote ControlFree4.7★ (44K)NoYesAug 2026
3Genuity Help DeskGenuity Help DeskFree3.6★ (8)NoNoMay 2026
4ProProfs Help Desk SoftwareProProfs Help Desk SoftwareFreeNoNoAug 2026
5Web - Workspace ONEWeb - Workspace ONEFree4.5★ (22K)NoNoAug 2026
6Groove Help DeskGroove Help DeskFree5.0★ (6)NoNoMay 2026
7HappyFox Help Desk 2.0HappyFox Help Desk 2.0Free3.0★ (22)NoNoMay 2026
8Spiceworks Help DeskSpiceworks Help DeskFree1.8★ (60)NoNoAug 2026

Top Picks for Web Help Desk Mobile

TeamViewer Remote Control#2

TeamViewer Remote Control by TeamViewer Germany GmbH

Strong Contender
📊 Productivity
4.7😞(44K ratings)
FreeIn-App Purchases
TeamViewer Remote Control screenshot 1
TeamViewer Remote Control screenshot 2
TeamViewer Remote Control screenshot 3
TeamViewer Remote Control screenshot 4
TeamViewer Remote Control screenshot 5
TeamViewer Remote Control screenshot 6

Control your desktop, manage files, and provide support for devices remotely from your mobile device. Offers secure access, file transfer, real-time chat, and augmented reality assistance for visual guidance.

What We Love

  • 🚀 Excellent remote desktop functionality
  • 🔒 Secure and reliable connections
  • 👍 Easy to use and intuitive interface
  • 💡 Useful for personal and professional use

Room to Improve

  • 🐛 Frequent disconnections and timeouts
  • 💰 Overly aggressive monetization tactics
  • 🤔 Inconsistent detection of commercial vs. personal use
Genuity Help Desk#3

Genuity Help Desk by NuLodgic, LLC

Business/Productivity
Worth Considering
💼 Business
3.6(8 ratings)
Free
Genuity Help Desk screenshot 1
Genuity Help Desk screenshot 2
Genuity Help Desk screenshot 3
Genuity Help Desk screenshot 4
Genuity Help Desk screenshot 5
Genuity Help Desk screenshot 6

Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.

More Web Help Desk Mobile apps to explore

4
ProProfs Help Desk Software
ProProfs Help Desk Software
ProProfs Help Desk Software
ProProfs Help Desk
Free
💼 Business
(0)
5
Web - Workspace ONE
Web - Workspace ONE
Web - Workspace ONE
Omnissa Workspace ONE
Free

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

Secure intranet accessNo manual VPN connectionCentralized bookmark management
💼 Business
(22K)
free
6
Groove Help Desk
Groove Help Desk
Groove Help Desk
Better Customer Service
Free

Manage customer support on the go with this mobile help desk. It offers real-time updates, conversation management, and team collaboration tools. Access full customer profiles and seamless syncing across devices for efficient service.

Real-time message updatesConversation managementTeam collaboration
💼 Business
(6)
free
7
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
#1 Help Desk 5 Years in a Row
Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Mobile ticket accessTicket filtering by category/statusView ticket details and history
💼 Business
(22)
free
8
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Manage help desk ticketsRespond to ticketsCreate new tickets
💼 Business
(60)
free
9
IT DESK
IT DESK
IT DESK
Tackle your tickets
Free
💼 Business
(0)
10
Teamwork Desk
Teamwork Desk
Teamwork Desk
Manage your helpdesk on the go
Free

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

Full help desk dashboard accessCreate and reply to ticketsBulk ticket updates
💼 Business
(20)
free
11
Desk360: Helpdesk
Desk360: Helpdesk
Desk360: Helpdesk
Customer Service Software
Free

Manage customer messages and requests on the go with this mobile helpdesk solution. Respond instantly, access customer information, and track support history from your smartphone. Continue conversations and manage requests efficiently without needing a computer.

Respond to customer requestsAccess customer informationTrack support history
💼 Business
(0)
free
12
Reamaze Mobile
Reamaze Mobile
Reamaze Mobile
Support Help Desk for SMBs
Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Real-time notificationsMulti-channel messaging (email, social media)Mobile collaboration tools
💼 Business
(10)
free
13
IBM Control Desk
IBM Control Desk
IBM Control Desk
by International Business Machines Corp
Free
💼 Business
(0)
14
It Expert Help Desk
It Expert Help Desk
It Expert Help Desk
Expert & Technical advice
Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

Remote help desk accessTicket creationUser contact information retrieval
🔧 Utilities
(1)
free
15
ezMobile – Support for Mobile
ezMobile – Support for Mobile
ezMobile – Support for Mobile
by midassoft Co., Ltd.
Free
💼 Business
(0)
16
WEX Service Desk
WEX Service Desk
WEX Service Desk
by WEX, Inc.
Free
🔧 Utilities
(0)
17
Phone By Web.com
Phone By Web.com
Phone By Web.com
by Web.com Group, Inc.
Free
📊 Productivity
(0)
18
Nilex Mobile Helpdesk
Nilex Mobile Helpdesk
Nilex Mobile Helpdesk
by Nilex AB
Free
💼 Business
(0)
19
myIT Mobile SA
myIT Mobile SA
myIT Mobile SA
by Aramco Services Company
Free
📊 Productivity
(0)
20
i-net HelpDesk Mobile 2.0
i-net HelpDesk Mobile 2.0
i-net HelpDesk Mobile 2.0
Access to your ticket system
Free
💼 Business
(0)

FAQ about Web Help Desk Mobile

What are the best web help desk mobile apps for iPhone?
Web Help Desk Mobile tops our web help desk mobile apps ranking as of August 2026, with a 1.4-star average from 30 App Store ratings, and it's free to download.
Yes — 20 of the top web help desk mobile apps we rank are free to download, including Web Help Desk Mobile and TeamViewer Remote Control.
Web Help Desk Mobile has no ads and has no in-app purchases, according to its App Store listing as of August 2026.
We track 247+ web help desk mobile apps on the iOS App Store as of August 2026, ranked by rating, recency, and analysis of real user reviews.
Web Help Desk Mobile sends SMS text message alerts to your Apple iOS device whenever a customer ticket is created or updated in your SolarWinds Web Help Desk system. This allows you to stay informed about IT support requests in real-time, even when you're away from your computer.
To use Web Help Desk Mobile, you need a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later, and an Apple Push Notification Service (APNS) certificate. You can download the necessary software and certificate from the SolarWinds Customer Portal.