Best Web Help Desk Mobile Apps

190+ iOS apps curated and reviewed

3.5 avg rating
20 free apps
Updated June 2026

Whether you're new to web help desk mobile or looking for an upgrade, our curated collection of 190+ iOS apps has something for everyone. Each app is reviewed and rated by real users, helping you make an informed decision.

Compare top Web Help Desk Mobile Apps (June 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Web Help Desk MobileWeb Help Desk MobileFree1.4★ (30)NoNoMay 2026
2TeamViewer Remote ControlTeamViewer Remote ControlFree4.7★ (43K)NoYesJul 2026
3Web - Workspace ONEWeb - Workspace ONEFree4.5★ (22K)NoNoJul 2026
4Now MobileNow MobileFree4.7★ (2.2K)NoNoJul 2026
5Ivanti Mobile@Work™ ClientIvanti Mobile@Work™ ClientFree2.3★ (502)NoNoJul 2026
6HappyFox Help Desk 2.0HappyFox Help Desk 2.0Free3.0★ (22)NoNoMay 2026
7FreshserviceFreshserviceFree4.5★ (2.3K)NoNoJul 2026
8FirstClass MobileFirstClass MobileFree1.8★ (94)NoNoMay 2026

Top Picks for Web Help Desk Mobile

TeamViewer Remote Control#2

TeamViewer Remote Control by TeamViewer Germany GmbH

Strong Contender
📊 Productivity
4.7😞(43K ratings)
FreeIn-App Purchases
TeamViewer Remote Control screenshot 1
TeamViewer Remote Control screenshot 2
TeamViewer Remote Control screenshot 3
TeamViewer Remote Control screenshot 4
TeamViewer Remote Control screenshot 5
TeamViewer Remote Control screenshot 6

Control your desktop, manage files, and provide support for devices remotely from your mobile device. Offers secure access, file transfer, real-time chat, and augmented reality assistance for visual guidance.

What We Love

  • 🚀 Excellent remote desktop functionality
  • 🔒 Secure and reliable connections
  • 👍 Easy to use and intuitive interface
  • 💡 Useful for personal and professional use

Room to Improve

  • 🐛 Frequent disconnections and timeouts
  • 💰 Overly aggressive monetization tactics
  • 🤔 Inconsistent detection of commercial vs. personal use
Web - Workspace ONE#3

Web - Workspace ONE by Wandering WiFi LLC

Omnissa Workspace ONE
Worth Considering
💼 Business
4.5😞(22K ratings)
Free
Web - Workspace ONE screenshot 1
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Web - Workspace ONE screenshot 5
Web - Workspace ONE screenshot 6

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

What We Love

  • 👍 User-friendly interface
  • 🚀 Fast and responsive
  • 📲 Convenient mobile access

Room to Improve

  • 🐛 Frequent crashes and freezes
  • 🔌 Connectivity issues
  • 📄 Rendering problems with certain pages

More Web Help Desk Mobile apps to explore

4
Now Mobile
Now Mobile
Now Mobile
Remove Friction from Work
Free

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

Request IT services (laptop, password reset)Book conference rooms and set up workspacesRequest corporate credit cards
💼 Business
(2.2K)
free
5
Ivanti Mobile@Work™ Client
Ivanti Mobile@Work™ Client
Ivanti Mobile@Work™ Client
by MobileIron
Free

Securely access your company's network, email, and work applications from your iOS device. This app provides automated connections to corporate Wi-Fi and VPNs, with features for locating lost devices and ensuring compliance with security policies.

Secure corporate network accessAccess email, calendar, and contactsAutomated Wi-Fi and VPN connection
💼 Business
(502)
free
6
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
#1 Help Desk 5 Years in a Row
Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Mobile ticket accessTicket filtering by category/statusView ticket details and history
💼 Business
(22)
free
7
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views
💼 Business
(2.3K)
freemium
8
FirstClass Mobile
FirstClass Mobile
FirstClass Mobile
by Open Text Corp.
Free

Access your FirstClass account on the go with this mobile app. Manage emails, view documents, access calendars and contacts, and participate in conferences from your device. Enjoy a true anytime, anywhere collaboration experience.

Email managementVoice message playbackContainer access
💼 Business
(94)
free
9
BeyondTrust Support
BeyondTrust Support
BeyondTrust Support
Powered by Bomgar
Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Secure real-time chatCo-browse websites and appsView device screenshots
🔧 Utilities
(54)
free
10
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Mobile ticketing systemTicket prioritizationContextual ticket information
💼 Business
(1.6K)
free with in-app purchases
11
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
💼 Business
(4.2K)
free
12
JavaScript Anywhere JSAnywhere
JavaScript Anywhere JSAnywhere
JavaScript Anywhere JSAnywhere
JS, HTML and CSS for everyone.
Free

This app provides a portable programming editor for web development on mobile devices. It allows users to write and preview JavaScript, HTML, and CSS code, with features like console logging and file sharing. It's designed for web engineers and designers needing a simple, on-the-go coding solution.

Write JavaScript, HTML, CSSInternal browser previewConsole logs and errors
🔧 Utilities
(435)
ad-supported
13
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Manage help desk ticketsRespond to ticketsCreate new tickets
💼 Business
(60)
free
14
Sleipnir Mobile
Sleipnir Mobile
Sleipnir Mobile
Make your searches worth it.
Free

This web browser allows you to clip and organize content from web pages into "Scrapbooks." It offers efficient tab management with smooth gestures and automatically checks your favorite sites for fresh updates.

Clip and organize web content with ScrapbooksEffortless tab switching with ThumbrollQuickly close tabs with FlickWipe gesture
🔧 Utilities
(11)
free
15
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
16
Reamaze Mobile
Reamaze Mobile
Reamaze Mobile
Support Help Desk for SMBs
Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Real-time notificationsMulti-channel messaging (email, social media)Mobile collaboration tools
💼 Business
(10)
free
17
Aircall
Aircall
Aircall
Plus qu’un téléphone pro
Free

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Business phone numbersCall recording and notesSMS/MMS messaging
💼 Business
(280)
subscription
18
Groove Help Desk
Groove Help Desk
Groove Help Desk
Better Customer Service
Free

Manage customer support on the go with this mobile help desk. It offers real-time updates, conversation management, and team collaboration tools. Access full customer profiles and seamless syncing across devices for efficient service.

Real-time message updatesConversation managementTeam collaboration
💼 Business
(6)
free
19
Dr.Web Mobile Control Center
Dr.Web Mobile Control Center
Dr.Web Mobile Control Center
by Doctor Web, Ltd
Free

This tool allows administrators to manage anti-virus networks remotely from a mobile device. It provides comprehensive control over server repositories, station updates, and network statistics. Users can manage individual stations, groups, and notifications for enhanced security.

Manage Dr.Web Server repositoryUpdate components on failed stationsView anti-virus network statistics
🔧 Utilities
(2)
free
20
Ivanti Web@Work
Ivanti Web@Work
Ivanti Web@Work
by MobileIron
Free

Securely access your organization's internal web content from your mobile device. This app provides role-based bookmarks and ensures sensitive data remains protected without needing a separate VPN connection.

Secure web content accessNo separate VPN connection requiredRole-based bookmarks
💼 Business
(47)
free

FAQ about Web Help Desk Mobile

What are the best web help desk mobile apps for iPhone?
Web Help Desk Mobile tops our web help desk mobile apps ranking as of June 2026, with a 1.4-star average from 30 App Store ratings, and it's free to download.
Yes — 20 of the top web help desk mobile apps we rank are free to download, including Web Help Desk Mobile and TeamViewer Remote Control.
Web Help Desk Mobile has no ads and has no in-app purchases, according to its App Store listing as of June 2026.
We track 190+ web help desk mobile apps on the iOS App Store as of June 2026, ranked by rating, recency, and analysis of real user reviews.
Web Help Desk Mobile sends SMS text message alerts to your Apple iOS device whenever a customer ticket is created or updated in your SolarWinds Web Help Desk system. This allows you to stay informed about IT support requests in real-time, even when you're away from your computer.
To use Web Help Desk Mobile, you need a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later, and an Apple Push Notification Service (APNS) certificate. You can download the necessary software and certificate from the SolarWinds Customer Portal.