Best Web Help Desk Mobile Apps

Spiceworks Help Desk

Manage your Cloud Help Desk

Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Web - Workspace ONE

Omnissa Workspace ONE

Free

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

HappyFox Help Desk 2.0

#1 Help Desk 5 Years in a Row

Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Teamwork Desk

Manage your helpdesk on the go

Free

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

Reamaze Mobile

Support Help Desk for SMBs

Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Groove Help Desk

Better Customer Service

Free

Manage customer support on the go with this mobile help desk. It offers real-time updates, conversation management, and team collaboration tools. Access full customer profiles and seamless syncing across devices for efficient service.

It Expert Help Desk

Expert & Technical advice

Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

HelpSpot

by UserScape Inc.

Free

Manage customer support requests on the go. Respond to inquiries, add notes, and utilize saved replies for quick customer service. Access filters, search, and request history from your mobile device.

Toolqit Service Desk

Help desk for MSP techs

Free

Manage support tickets, reply to customers, and access your knowledge base on the go. This mobile console for MSP technicians streamlines workflows with AI assistance and voice-to-text capabilities.

Dr.Web Mobile Control Center

by Doctor Web, Ltd

Free

This tool allows administrators to manage anti-virus networks remotely from a mobile device. It provides comprehensive control over server repositories, station updates, and network statistics. Users can manage individual stations, groups, and notifications for enhanced security.

Radar for Zoho Desk

Customer service software

Free

This app provides a mobile overview of customer service statistics, including ticket resolution, customer happiness, and agent performance. Managers and agents can track key metrics, identify bottlenecks, and manage workload on the go. It offers customizable alerts and in-app communication features.

Now Mobile

Remove Friction from Work

Free

Streamline work processes for employees by providing a single mobile interface to request services and find information from various departments like IT, HR, and Facilities. It simplifies complex backend operations, allowing users to get tasks done efficiently from anywhere.

SherpaDesk

HelpDesk Support

Free

Manage support requests, log time, and track tasks with a modern, user-friendly interface. Stay updated with push notifications and access all your scheduled events and account information on the go.