Good app but stability is awful!
The app appeared to function ok up until recent update and now unusable! App will not load and requires deleting and reinstalling, then after one of two uses same issue reoccurs. I’m not due to travel to Disneyland until 40 days time and can only hope this is sorted out as this will ruin the MaxPass experience!
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Informative and easy to use
I went to Disneyland for the first time in about 16 years recently and this app proves that technology is indeed a beautiful thing. The app provides wait times for all attractions, which are accurate. The app also lets you know when an attraction is temporarily closed for maintenance or for some other reason. The app also shows restrooms, dining, and entertainment attractions on the map. You can search for different kinds of food and the app will show you which dining spots within the park have those items. You can also now order your food through the app and pick it up at whatever restaurant you have chosen.
The app also stores your Disneyland ticket if you have created an account with Disney so you don’t need to carry the paper one. They just scan your phone at the gate. It also keeps track of your annual pass and provides calendars that show you your black out dates, if you have any.
This app has never bugged out or crashed on me and I’ve been using it for about 3 weeks. This app is a must have for your Disneyland visit.
The app also stores your Disneyland ticket if you have created an account with Disney so you don’t need to carry the paper one. They just scan your phone at the gate. It also keeps track of your annual pass and provides calendars that show you your black out dates, if you have any.
This app has never bugged out or crashed on me and I’ve been using it for about 3 weeks. This app is a must have for your Disneyland visit.
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Long startup and drains phone battery
Pluses: Linking tickets and photos went smoothly. Using fastpasses went smoothly.
Minuses: Drains the battery almost as fast as Waze, which seems a bit odd because it is not doing much. Even if you quit out of app, it still drains the battery until you reboot your phone. It must leave processes running on your phone even if you set it not to track you when not using app, etc., etc. I got into the mode of only using it to link and redeem things and then quit out of it. But it takes a long time to start the app, which is inconvenient when you just want to redeem a fastpass. I found the paper park maps to be more convenient than booting up this slow app and navigating around the digital map. When I examined what processes were draining my battery, Disneyland and Facebook had about the same high percentage, and I was not using Facebook at all. Hopefully Disneyland does not have a deal to sell data to Facebook and vice versa without consent of user. It’s annoying that corporate sleaze is so ubiquitous. This could be a great app if it had fast performance and didn’t require you to reboot your phone to kill off all its hidden bloat.
Minuses: Drains the battery almost as fast as Waze, which seems a bit odd because it is not doing much. Even if you quit out of app, it still drains the battery until you reboot your phone. It must leave processes running on your phone even if you set it not to track you when not using app, etc., etc. I got into the mode of only using it to link and redeem things and then quit out of it. But it takes a long time to start the app, which is inconvenient when you just want to redeem a fastpass. I found the paper park maps to be more convenient than booting up this slow app and navigating around the digital map. When I examined what processes were draining my battery, Disneyland and Facebook had about the same high percentage, and I was not using Facebook at all. Hopefully Disneyland does not have a deal to sell data to Facebook and vice versa without consent of user. It’s annoying that corporate sleaze is so ubiquitous. This could be a great app if it had fast performance and didn’t require you to reboot your phone to kill off all its hidden bloat.
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App navigation
You should be able to select all the activities you want to do in a ‘legend’ type thing (checklist) then they all appear on the map so you can better navigate your way around and make an itinerary based on where things are.
Could not complete registration
Would not allow me to enter a city. No matter what we did.
Best APP ever!
I absolutely love this app! It’s so easy to use and easy to book reservations :)
Useless...absolutely useless garbage
First let’s get the important things out of the way: wait times don’t update, the park reception is spotty at best and the only good thing about this is when you already know the park and you just want to order ahead or use your AP MaxPass...
Back to business, why I am LIVID with this app...
I tried to download the app for my first day of my 3 day so cal park hopper that I bought for my daughter and I. Then I thought I would upgrade to the AP. Problems from the get-go.
I had been unable to successfully upgrade my 3 day park hopper to an annual pass from the start with the app (Where you can only upgrade...not your Disney acct, or even on the phone...unless you want to wait in line at the ticket booth) 1st day I could not download the app to my phone, 2nd it wouldn’t let me finish inputting CC info and submitting, it kept clearing out or backpedaling to the last screen and 3rd time it would not do anything at all. Says my submission is invalid. My ticket is good until the 15th. Now because of all the app failures I am in blockout dates and have even more issues, have been on the phone for an hour and have to drive OVER an hour to Disney to wait to park, wait to get on the tram, wait to be seen at the ticket booth, and try to get this resolved. All to give Disney 200 a month of my hard earned money?! Honestly why do I bother....they sure know how to give it to you.
Back to business, why I am LIVID with this app...
I tried to download the app for my first day of my 3 day so cal park hopper that I bought for my daughter and I. Then I thought I would upgrade to the AP. Problems from the get-go.
I had been unable to successfully upgrade my 3 day park hopper to an annual pass from the start with the app (Where you can only upgrade...not your Disney acct, or even on the phone...unless you want to wait in line at the ticket booth) 1st day I could not download the app to my phone, 2nd it wouldn’t let me finish inputting CC info and submitting, it kept clearing out or backpedaling to the last screen and 3rd time it would not do anything at all. Says my submission is invalid. My ticket is good until the 15th. Now because of all the app failures I am in blockout dates and have even more issues, have been on the phone for an hour and have to drive OVER an hour to Disney to wait to park, wait to get on the tram, wait to be seen at the ticket booth, and try to get this resolved. All to give Disney 200 a month of my hard earned money?! Honestly why do I bother....they sure know how to give it to you.
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Big let down, Waste of a day
We flew from New Zealand to come to Disneyland with our three young children. Was my wife’s childhood dream.
They woke up super excited, within the 2 hours of waiting to get near a ride after trying to download a app which we couldn’t due not having data on our phones, they wanted to leave. Told to move away from our seat when buzz light year turned up was also not nice after spending 20 mins walking around to find a seat only to be asked to move.
They woke up super excited, within the 2 hours of waiting to get near a ride after trying to download a app which we couldn’t due not having data on our phones, they wanted to leave. Told to move away from our seat when buzz light year turned up was also not nice after spending 20 mins walking around to find a seat only to be asked to move.
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Disneyland and app...What a joke
Paid for every option available on the absolutely terrible UI disney ticket website. What a huge charlie foxtrot that website is. Buy a maxpass so you can buy a fastpass (ridiculous), but in reality you paid for nothing because you still have to “check in” to rides (ONE ride every 1.5hrs you can “check into”), and you still have to wait several hours for most rides. 20 people standing in a line at every info booth to ask the same exact question...”how to use maxpass and fastpass” because the website and calling ANY disney number is useless with vague information. The app itself is unintuitive. Everything is the lowest quality at the highest prices. Including the entertainment, rides, and definitely food. Pizza slice? $10 and it tastes like middleschool pizza. Wish they'd have a costco inside Disney. Ive paid 3k so far. Terrible investment for the family. I would have paid THOUSANDS extra to avoid the crowds and ALL lines/wait entirely. Paid thousands and still have to wait. Oh and reception is terrible within the park so the app is extremely spotty.
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Slow Loading, Confusing Icons
Honestly love having everything for my trip to DL in one place, but this needs some serious polishing, specifically around optimizing urgent loads, like fast passes, and surfacing useful information at a glance. I have two recommendations. First, make ticket and fast pass loads the first loads. I usually need those the moment I pull out my phone and open the app in line to enter the park or get on a ride. It’s imperative that those are available immediately when they’re requested. Secondly, there needs to be a different icon for rides that are closed than the “bundle” icon that holds multiple pieces of information. The map would be twice as useful with that. If that bundle icon could be improved as well it would be nice. For example trying to find a charging swap station is next to impossible. I have to touch almost every bundle icon, which includes closed rides. These two things would make the app almost impeccable for me.
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