Red Lobster Dining Rewards App User Reviews

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Red Lobster dinner review

My husband a s I have been going to Red Lobster since the 1980’s when we got married. We do enjoy the great seafood choices and specials. Our kids are grown and we now take the grandkids there! It’s also the “birthday place” for them to go to. Thank you for great food, service and special seasonal options. Love the all you can eat shrimp the most. However, lobster is my personal favorite! ❤️
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Two Stars

Honestly, Red Lobster has lost its touch. The app does not work as intended, i received no deals as promised, and i could not find the deals section of the app. It is my birthday and i didnt receive the birthday free desert deal, and my calamari was cold. I'm extremely disappointed at the quality of service i received today. When i went to the bathroom, i heard a terrible noise. It sounded like someone stuck their hand in the lobster tank and a few decided to clamp down. Furthermore the stall i was in ran out of toilet paper. Very discouraging. Would not recommend another visit.
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Response from developer

We’re sorry you’re experiencing an issue with the app. We’re here to help! Please email us directly at MyRedLobsterRewards@RedLobster.com so we can better assist you. In the meantime, you can access your account on our website and enter the receipt details there.

Absolutely poorly designed for people using voice over and who cannot see.

This app is definitely getting one star in the store, because things don’t do what they’re supposed to do when you use voice over. For example, when you go to the Rewards tab, if you’re using voice over, you cannot review what you rewards are and what you can choose with them. This is absolutely unacceptable, and is shutting a market out that relies on screen reading technology daily to use their phones. Until this problem gets fixed, I will be writing this one star and leaving that.
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Love our local Red Lobster!

We both love seafood and when we’re near the coast we get about the freshest seafood money can buy. But, when we’re not on the coast our local red lobster is the closest thing to it and the people they are great too!

Good food, Terrible reward system.

Through the whole time me and my husband dated up until the first two years of our marriage we came here for our dates like every other week and we’ve just now gotten our reward because the system is so sketchy, and their points expire in no time apparently. After all that wait the reward is so disappointing you have to choose between one specific dessert of two appetizers and if you don’t like any of those 3 options (like us) it’s useless. They won’t even let you swap it out for something of equal value. At Outback Steakhouse they give you 50 % off (max of $20) every 4th visit. Now they appreciate their customers lol. Please do something better for us
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Response from developer

We’re sorry to hear of your experience and we’re here to help! Please email us directly at MyRedLobsterRewards@RedLobster.com so we can better assist you.

Dinner

Dinner was good, Waitr was Awesome 👏 but Cookers VERY SLOW!!! We kept ordering All you can eat Shrimp 🍤 but had to wait at least 20 minutes after each dish was served…. No excuse for that, bc wen she delivered each dish we reordered🥺
Can’t wait to see after today how they do since it is everyday all you can
Eat Shrimp 🍤
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Loving Red lobster

I love my shrimp at Red Lobster & I love the atmosphere, the waitress, the way the bartender makes my. Margaritas. I love everything about Reb Lobster. It was my Moms favorite place. We always celebrated her birthday there until she went to Heaven, now it’s my favorite place. Keep up the great work Red Lobster!❤️❤️❤️❤️❤️
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Maria-Maria

Such a happy waitress made our lunch date absolutely fabulous. The food straight out of the tank lobster killers. Absolutely wonderful time all around talking with our waitress MariaWiling enjoying theBiscuits and food. Come inTo the Lakewood Red Lobster, ask for Maria and sit in her section and be a blessing to her as she blesses you with her happiness and joy overflowing.
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Best Waitress Ever

We encountered a Waitress today named Amanda in Merrit Island location. She is and was one of the best waitresses I’ve ever encountered! She has a smile that would probably take your breath away if you could see it through the mask. Her attitude was so uplifting it made our dinner taste better than It already was.. she was so efficient and waited on our table like it was her only table but was taking good care of 7 more tables at the same time. She made our visit an absolute pleasure.
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On the go

This is the 2nd time ordering on line whereas i get an email at the last minute cancelled indicating did not send to store
This is not good for your business and will again write about it online social media I’m sure I am not the only customer!!
Disappointed
When talking to manager sated” we have no control”
I should of just left but decided to reorder however will think twice in future
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