Ease of life
-performance is all over the place some days it will work perfectly fine and others the app will not even open up.
- The scan to pay rarely ever pops up to use and I would like a way to manually bring it up other then the bottom
-Quality of life improvements like customization are getting better but need more features and amounts to the flavor amounts that only go up to 3.
-Side notes are that putting calories counts on the drink you are ordering would make some people happy and letting them know that the sizes of your drink changes how many sweet flavor shots come in the drink to begin with.( a large comes with three pumps of ___ so two shots would be six pumps of it.)
- The scan to pay rarely ever pops up to use and I would like a way to manually bring it up other then the bottom
-Quality of life improvements like customization are getting better but need more features and amounts to the flavor amounts that only go up to 3.
-Side notes are that putting calories counts on the drink you are ordering would make some people happy and letting them know that the sizes of your drink changes how many sweet flavor shots come in the drink to begin with.( a large comes with three pumps of ___ so two shots would be six pumps of it.)
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Not bad...
Update: as this is my first use I feel like I should point out that I got to the drive thru and said “I placed an app order under the name ...” and got a “ohhhhh..... just pull up.... the app is really problematic....” so as I wait in line we shall see if I get my order or not
I Will admit this is my first use of the new app, as I had given up on the old app and didn’t realize there was a new version. Ordering was fairly easy, though there aren’t great descriptions of what the food items are. Mixed berry oatmeal... is it just plain oatmeal with berries on it? There also doesn’t seem to be a way to customize and say add sweetener or anything to something like oatmeal. I like having an app so I can browse the menu before arriving but so far this one doesn’t seem to offer much benefit to using it Versus ordering in store. Also, why no perks for app ordering etc like there are from some of your big competitors in the coffee/breakfast market
I Will admit this is my first use of the new app, as I had given up on the old app and didn’t realize there was a new version. Ordering was fairly easy, though there aren’t great descriptions of what the food items are. Mixed berry oatmeal... is it just plain oatmeal with berries on it? There also doesn’t seem to be a way to customize and say add sweetener or anything to something like oatmeal. I like having an app so I can browse the menu before arriving but so far this one doesn’t seem to offer much benefit to using it Versus ordering in store. Also, why no perks for app ordering etc like there are from some of your big competitors in the coffee/breakfast market
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One star is too much
My experience has shown me their “update” is a step backward. Their new app took my money from the TimmyMe app but now it crashes every time I want to see my balance or use it. Their old app worked fine with few glitches but their new one is terrible and has taken my money.
Surely there are some programmers somewhere who know how to fix problems like this. With other apps, other companies monitor these reviews and use them to see what’s working and what’s not working. It looks like these problems go all the way back to when they released it months ago. Come on Tim Hortons, if you went to the trouble to pay someone to create a new app then trouble shoot it!
Surely there are some programmers somewhere who know how to fix problems like this. With other apps, other companies monitor these reviews and use them to see what’s working and what’s not working. It looks like these problems go all the way back to when they released it months ago. Come on Tim Hortons, if you went to the trouble to pay someone to create a new app then trouble shoot it!
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Great app, few bugs!
We love this app. We travel a lot so it makes finding a local Tim Hortons to order from SUPER easy. Love that you can use your Tim’s Card. Wish it gave you the option to add your Tim’s Card to your virtual wallet.
Have had a little trouble with the “buy 3, get 1 free”. The first time we tried to use it, it wouldn’t load the “order” page and give me a total. I tried and tried - by itself, with another tea, tried restarting my phone, etc. Finally, the Timmy’s we were at just gave us a free coffee anyway and we sat down. It’s worked since then though, don’t know what the problem was then.
Have had a little trouble with the “buy 3, get 1 free”. The first time we tried to use it, it wouldn’t load the “order” page and give me a total. I tried and tried - by itself, with another tea, tried restarting my phone, etc. Finally, the Timmy’s we were at just gave us a free coffee anyway and we sat down. It’s worked since then though, don’t know what the problem was then.
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Double double
They deleted the double double button. It was so much easier! And if you can add names for personalized coffee that will be perfect because you don't know which one is which especially when you are ordering for lots of people! Thanks!
Response from developer
Thanks for the feedback. Great idea on adding names for personalized coffee. We're making continuous enhancements to the app, and will add that to our list!
