Leave a Review EZ TAG Express
Cant pay
Worked when I first signed up last year. Out of nowhere, the app now decides the card thats been working fine for 11 months is no longer valid. Tried 3 of my other cards and same error message “-1140” / Super helpful.TheOkJosh
Developer Response
Thank you for bringing this to our attention. Please contact us at www.hctra.org/HelpAndSupport.Terrible app
Terrible app. Try to log in and it tells me I need to go to EZ tag account. It’s pointless. Complete circle. Not surprised, it’s Texas.Dudehondo
This app Is amazing and a blessing will save you money if you have a rental car
This app is awesome was driving In Dallas went through two tolls trying to avoid them . Sometimes the tolls can sneak up on you when your in a rush lol. If your visiting the area make sure you download this app before hand load some money up and put license plate information a day before or call customer service , and they can help you set it up . Recommend it , it’s better then paying your car rental an extra fee or them mailing you and charging you extra .Glad I had a family member to suggest to call customer service would have never known about this app if the customer service rep never told me about it.Show lessbrianv425
Developer Response
Thank you for your positive review!App does not work
The app does not work when you attempt to log in. It’s kicks you out and always tells you that your session is expired. I noticed it does this more every time it wants to auto reload your account with money. When you get close to the $10 mark the app goes to crap. The worst experience ever from an app and I’m sure the makers don’t care. Crap on the little guy once again. MarkSesh1Show lessMarkSesh1
Developer Response
Thank you for your feedback. We are aware of an issue with our online services where some users are being locked out of their account due to a perceived security threat. We are working on a solution to prevent this from happening while maintaining a high level of security for customer data. We appreciate your patience and understanding.Fix it Please
This app works when it wants to..which is rarely. I keep getting signed out and have a hard time signing back in. What is the purpose of this app besides giving me a headache?sheenasheenn
Great option for rental cars!
So happy to have an option to avoid the extortionate rates the rental companies charge for tolls. Expiration function is key! Only feedback for improvement would be to remove the need to pay in increments of $5 and just charge the actual toll amounts.T. Spike
Developer Response
Thank you for your positive review! We appreciate your feedback!App won’t accept my license plate
I have a veterans plate issued by the state of Tennessee and your app won’t allow me to get past page two because it demands that I enter a valid plate number. I assure you, it is quite valid. It is a non standard number. Four numbers and two letters.
How am I supposed to use the app if it isn’t allowing me to proceed?Show lessTwobearsutah
Developer Response
Thank you for bringing this to our attention. Please contact us at www.hctra.org/HelpAndSupport.Access
Every time I access the app either I can’t log in or I get in and have issues. With ONE single attempt at logging in and it fails for whatever reason, it’ll lock my account for 1 hour stating there’s been multiple account errors. Once I am able to log in if the app can’t retrieve my information it’ll do the exact same thing again. I can’t even do anything! Worst app ever.Show lessOzzisxd
Developer Response
Thank you for bringing this to our attention. Please wait one hour before trying to log into your account. If you continue to have difficulty logging in please contact us at www.hctra.org/HelpAndSupport.App freezes
I can’t make a payment. App freezes up. Been trying it for more than a week now. Had this for several years now , just started having this problem. Have to drive the long way around town. Horrible app!Kylebush1983
Developer Response
Thank you for bringing this to our attention. Please contact us at www.hctra.org/HelpAndSupport.System down
Continuous error message when trying to login on iphone app. What is going on with this?honertaylor
