EZ TAG Express User Reviews

EZ TAG Express
EZ TAG Express
Harris County Toll Road Authority

Top reviews

Leave a Review EZ TAG Express
  • What the point

    You can’t add a tag on the go. Horrible.
  • Bad

    This app is unreliable and stupid. I’ve passed through the tolls with the app and still have received invoices in the mail, you’re better off avoiding the toll or just getting a physical tag this app is a waste of time
  • Wish I could give negative stars

    Whatever I do, it doesn’t create an account, just gives an error message
  • Helpful App

    Overall, it’s a fantastic app that offers a great alternative to the EZTAG sticker. It’s easy to use and makes managing my account close to effortless.

    Thank you!

    Developer Response

    Thank you for your positive review!
  • All toll roads around Houston

    Does EX Tag Express also work on the Fort Bend County toll road?
  • Best thing for any rentals in Texas

    This would avoid invoking the $5/day fee from the rental companies to put toll fees on their tab. The expiration limit is a great feature to have as well, just limit to the time you would need to return the rental and you will not pay any extra afterwards

    Simple, easy and quick!

    Developer Response

    Thank you for your positive review!
  • Terrible app

    I’m currently using the app. I have been driving tolls for 7 days in Texas and it doesn’t take any money. When I’ve called customer service several times and all of them said different things, they didn’t know why it happened and told me to wait up to 120 days to see what happens. NO HELP AT ALL

    Developer Response

    EZ TAG Express tolls may take several days to post to your account as these tolls are verified by video using the license plate information saved to your account. Traditional EZ TAG tolls take less time to post as these tolls are verified by a RFID tag located on the vehicle's windshield.
  • What happened to easy, convenient? Was there a bad update?

    I’ve been using this app for a couple of years and it’s been user friendly, easy to use and convenient.

    Now, I’ve received toll violations I wasn’t aware of so I try logging on and my vehicle is no longer register in app.

    I have money in account but no vehicle listen.

    I put vehicle info in, and the app closes.

    I return to app and now I can’t access at all.
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  • Visitors must have

    If you have a rental car then you must have this app. This app save you a lot because you don’t have to pay the rental company for the toll pass

    Developer Response

    Thank you for your positive review!
  • DO NOT USE — You will still get violations.

    Don’t do what I did and use this app because you only take toll roads a few times a year to the airport.

    Vehicle expired with no notice via push notification, email, or conventional mail. I had plenty money in my account to pay for my use of toll roads and STILL received toll violation invoices.

    Complete headache to use and will likely cost me hundreds in fines for $10 of tolls I HAD ALREADY PAID FOR.

    Absolute scam of a system. App also has horrible, unintuitive UI and looks like a fifth grader who just learned Swift made it. I’d give it 0 stars if I could. This developer and the entire toll road authority are a complete farce.

    AVOID AT ALL COSTS
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    Developer Response

    EZ TAG Express vehicles are active on a temporary basis as this app was designed with infrequent users in mind. Vehicle expiration date is set by the customer. We recommend that residents who regularly travel Houston area toll roads sign up for a traditional EZ TAG account. Read more at www.hctra.org/EZTAGAccountTypes.

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