Leave a Review SmartHome (MSmartHome)
Great fan, wish it wouldn’t turn itself off all the time
I really love this fan, it has great power and isn’t loud like many other fans I’ve had. I love that I can use the app to turn it on/off and change the settings. The only thing I don’t like is almost daily it turns off on its own.. I don’t like that when I’m not home because I leave it running for my dog, it has a timer setting that I would use if I wanted it to power off after so long. I thought I would be able to change that in the app, but I can’t seem to find it. That’s the only reason I’m giving it four stars.Show lessChelsea920
Developer Response
Dear user, thanks a lot for your note. We will take your request into consideration and send it to the relevant department for an update as soon as possible. Feel free to contact us if you have any questions or suggestions please reach out to customerserviceusa@midea.comVery good
It gives you the desired reading in short timeEddie 2024-9
Developer Response
Dear Eddie, thank you for sharing your feedback. We apologize for any inconvenience caused by this issue. To provide you with the most efficient support, please submit feedback via the "Feedback" form by navigating to the profile icon in the application or send an email to: iotsupport@smartsmy.com.Could be homekit
Could be homekitMtrepani
Developer Response
Thanks a lot for your suggestion, we will take your request into consideration and send it to the relevant department for an update as soon as possible. Feel free to contact us if you have any questions or suggestions please reach out to iotsupport@smartsmy.comHow to add 2nd dehumidifier located at different address ?
Very good app ! Able to see and control humidity level remotely is amazing !
Question : how to add a second device used in a different location ?
SmartHome does not seem to allow to add a second home.
Thank you in advance for advice !
PHLPHL@
Developer Response
Thank you for sharing your feedback. We are sorry to hear you are having issues with our SmartHome app. To provide you with the best support, please reach out to iotsupport@smartsmy.com or contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exists.Pratique
Un accessoire qui facilite beaucoup l’utilisation de mon climatiseur et permet le changement des réglages sans se déplacer7450 Dollier
Developer Response
Thank you for sharing your feedback. We are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iotsupport@smartsmy.com.Works well but
I wish I could see how full the unit is via the app. It tells me when it is completely full but not anything in between. Other than that it’s great.Ksgrave
Developer Response
Dear Ksgrave, thank you for sharing your feedback. We are pleased to hear that the application is working fine. We will take your request into consideration and send it to the relevant department for an update as soon as possible. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iotsupport@smartsmy.comGreat App,
Great App works fantastically.DrRico1191
Developer Response
Dear Dr Rico, thank you for sharing your feedback. We are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iotsupport@smartsmy.comPlease create option to turn off refrigerator door chime
I don't know who came up with the idea of having a fridge door play an annoying sound EVERY. SINGLE. TIME. you open the fridge. And no by that I don't mean the "the door has been open for too long" alarm, which is actually useful. I mean a melody that is played literally every time you open your fridge door.
I beg you, for the love of God and the mental sanity of your customers, please introduce an option to switch this off!Show lessihatereg
Developer Response
Dear Ihatereg, thank you for sharing your feedback. We are sorry to hear you are having issues with our SmartHome app. To provide you with the best support, please reach out to iotsupport@smartsmy.com or contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exist.Ac
Vraiment pratiquemik the pike
Developer Response
Dear User, thank you for sharing your feedback. We are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iotsupport@smartsmy.com.Bucket water level missing
The old app reported the amount of water in the bucket for dehumidifiers. The Midea app forced me to convert to this new smart home app. But this app doesn’t report what level the bucket is at. I have one unit in the basement and another on the main floor. This is a key feature that is missing for me. The indicators on the unit itself are pretty vague. The old app was excellent in regards to this. It would also be nice if this worked better with Alexa. If it would give notice when bucket was full that would make this so considerably more useful. It seems like the framework is there for level indicators but it’s not reporting anything for either unit.Show lesstotal O
Developer Response
Dear User, thanks a lot for your note, we will take your request into consideration and send it to the relevant department for an update as soon as possible. Feel free to contact us if you have any questions or suggestions, please reach out to iotsupport@smartsmy.com
