PECO User Reviews

PECO - An Exelon Company
PECO - An Exelon Company
EXELON BUSINESS SERVICES COMPANY, LLC

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  • My monthly gas bill

    You’re killing me with this monthly GAS BILL. My current gas charges are double the amount of the past year. I’m retired and live on a fixed budget. I don’t have enough money to pay my February bill. Money grubbers!!!’ You tell me how this could happen? I call it taking advantage of us during the pandemic and using as an excuse to increase rates. SHAME ON YOU !!!!’
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  • $1.75 convenience fee

    Yet another online billing scam, charging nearly $2 to accept payment of a utility we have no choice in using or paying.

    If anything, paying online avoids having a physical person on payroll to open a bill and process a check payment, therefore lowering costs. A $2 fee isn’t a lot, but it’s the principle of the matter and feels like a rip off.

    Charge us LESS for paying online.
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  • Awesome App!!!

    I absolutely love this PECo app. It makes paying bills each month so easy. All the Utilities should have an App this convenient (hint hint PGW).

    And you see see your billing history and monthly usage.
  • Payment System Inaccurate

    I have tried many ways to work with you to insure timely payment. My bill was due and attached to credit card for instant payment🐨No matter what I do, there is always a problem.
  • Fee to Pay

    I usually pay my bill through my bank. I downloaded this for convenience and to enroll in autopay. Then I go to pay my bill in app and it says there is a “convenience fee” that goes to their partners.
  • Without this app, we would be more in the dark

    PECO’s reporting is not perfect, but I’m happy to have them focus on recovery instead.

    This app allows me to report an outage and check on progress. Usually, PECO fixes things before promised. That’s fine with me and I won’t hold them to a missed time as long as they continue to provide updates.
  • Very irritating

    The app logged me off. Won’t let me log back in. Everytime I try to log back in it says the information is wrong. Got the temporary password and the app still says it’s wrong. Now I see why people pay their bills in person. This is very very irritating. What’s the point of having this app if it isn’t going to work. Why is it so hard to change a password. What’s the point of having a temporary password if that’s not going to work neither. Over all if I didn’t have to use this app I wouldn’t.
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  • Perfect

    There’s nothing better than having the app to pay your important bills not just credit cards
  • 🙄

    PECO always shady.

    I have notifications set up to tell me *before* the bill is due to pay it (app says 1-7 days prior). I only ever get the notification one day after it was due, saying it’s late. They are definitely doing this on purpose.

    3 stars only because I can use the apps to pay. That’s it.
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  • My first time

    I like the fact that pico has its own application for paying bills it makes it very easy for me to pay my bill online and I think that the application is intuitive and easy to use

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