Leave a Review PECO
App payment
If you want to encourage people to download your app and make payments, etc. you should not charge a fee for them to do so.
I love the ease of knowing what my bill will be and paying it through the app but if I have to pay $2.35 each time I pay it, I’m better off just submitting my payment through US mail.Show lessFibimama
Terrible on both app and secure site to pay a bill online
Unfortunately I was unable to make payment for the teens time to my bill because of some default in your system on both the app again and the online website I don’t understand why I have to keep calling CSR talking on the phone to pay A bill makes no sense I thought it was easy to do it through an app and unfortunately you have not made it easier..Show less215Foxy
pointless!!
Site has been down for payment, tried to make payment over phone- it’s not automated- it transfers you to an agent- extreme long wait times. I finally got through to someone and his system was loading slow too- I will be deleting the app there’s nothing convenient about this- peco has everything designed to go to a live agent there’s no getting around itShow lessMrs_potter1
Needs work
It’s so frustrating to do something on the APP to save time and turn around calling customer service to confirm it, but they don’t have nothing in record. In addition I want to be able to pick a date to bill my bill not just slide and it goes right away. It needs a lot of work though.BreeHeMa2018
My Favorite Bill to Pay
I just want to say how easy it is to pay my electric bill. It has become my favorite bill to pay for several reasons; my hill is reasonable every month then when it’s time to pay its a 2 step process and that’s it. Never no problems I really appreciate PECO making part of the process of bill paying a joy.
Shalana ThomasShow lessSLT403
Keep charging me extra money
Peco is not a good company they charge you extra money for nothing can even explain why I'm been charged all this money bill keep going from 300 to a 1000 dollars in a month they should be allowed to do this when I figure this bill thing out I'm going suit y'all I mean thatpeco customer
Pleasantly surprised
I guess you could say I didn’t expect much from a PECO app. But, this is a well-designed app that makes paying my bill easy. On top of that, I just got a push notification that the power went out at home, and an estimated time of repair. Helpful information. Nice work, PECO.Andrew in Philly
Payment issues
I changed my autopay bank and the app says it will take 7 days to take effect. It says nothing about needing to make a payment for the current billing cycle while autopay switches. However if you go into the regular one time payment, it tells you there. How can I know that if I’m just trying to set up autopay? I only saw that note after getting a late fee and calling PECO. Fix it so it says it under autopay please.Show lessCRMT78
So easy!!
I love this app! I had such a long process and things to remember to get to the amount due as well as sign in and all. The app I just open it and with 2-3 touches I have confirmed and paid my bill! It’s extremely easy very user friendly. I love it! Thanks PECOApril Yaz
PECO app issues
I just downloaded and used the app and there were three things I didn’t like: (1) it doesn’t give you a confirmation number, it sends it in an email; (2) they charge you a “convenience fee” for using a credit card; and (3) there’s no way to give feedback in the app.FlyingNukeDiver
