Power is out due to the big Nor’easter. Last night I try to report my outage online. Says “can’t do this online, must download app”. I download app and try again. 1) lists 2 address for me to choose but the address text is blank. I pick one and success (I think) it takes me to my status page and says “Your power is on”. I click report outage and it says “Your outage is reported”. I go back and do the same thing for the other address listed because, remember, I can’t actually see the text on the list. I check an hour later and it says...”Your power is on” for both mystery addresses. So I repeat my steps to report again. I then check outage map in my neighborhood and it says “Customers affected, less than five.” !?!?!? Our entire neighborhood of 35 houses are affected, along with the street that leads to our neighborhood with probably another 20 houses on it! Anyway, this morning I check my status and, you guessed it, it says “Your power is on.” !?!?!? Neighborhood status on the outage map...yep, “Customers affected, less than five.” Unbelievable!!! Don’t force me use your app to report if it’s not going to work!!!
Show less
Bagman83
Haltersweb
EnderWiggens
Big Daddy DogZ
