Leave a Review Vola Finance
𝑻𝑯𝑬 𝑩𝑰𝑮𝑮𝑬𝑺𝑻 𝑺𝑪𝑨𝑴 𝑬𝑽𝑬𝑹
It's essentially Earnin and Dave except one million times worse. Everything about the app is janky and just poorly programmed. They want you to take surveys for points toward a boost, so basically you're spending hours trying for points that are not guaranteed for 10 bucks. The fees are ridiculous. 11 dollars plus an optional tip for a sixty dollar boost. Most of the things you sign up for are scam websites fishing for emails to send spam to. This is definitely one of the worst cash advance type deals out there. It barely works, it's not worth the time, the support is awful, it's just trash and I'm surprised it's still around. Watch your butts too because you may notice missing things, just a heads up. 2 stars because, hey, I got 10 bucks when I needed it. Only cost me 3 dollars which is a 300 percent APR. literally worse than a payday loan on paper.Show lessRoss-Wilson
Never as “easy” as it seems.. 😒
I’m new to app/company. Upon setting up my account, I added my bank account information it was accepted without any problems. However, it’s now telling me my bank doesn’t qualify.
“The connected bank does not qualify for Advances on Vola. Please connect your primary bank account that-
• Is connected to subscriptions/ recurring payments. “ (the exact message)
This is not only my MAIN bank account, it’s the ONLY one I have or need, and yes I have a savings account but that’s irrelevant. Not quite sure what the issue is, as any subscriptions I have or have had aren’t viewable, my account is 12+ months old, and my income is directly deposited in said account. There shouldn’t be an issue whatsoever, but here we are. It’s a federal credit Union.
Considering this is my first time attempting to use this app/company having only used apps like Dave or Empower less than a 2-3x, and this is what I encounter upon the initial set-up. Doesn’t appear to be something I’d want to waste my time on, nor trust to remotely access my financial information much less provide me with any type of financial advice or guidance. Thanks for nothing.Show lessAshriver
Horrible
At first Vola was a great app easy to use and very useful. As time has passed Vola started to take things like not being able to activate a card. Now it’s telling me I have a free subscription when I never ever change anything in my settings. It was says that my bank account needs a history of 150 over 3 months which my account does. It also says the my account is connected but it don’t work. I tried to get in contact with customer service and they did not answer they still haven’t answer it’s been 3 days and I tried to contact them in those 3 days. What’s going on? Does Vola do changes on its own without the person operating the app knowing ? Or what’s the problem cause it’s not right. I was never informed my subscription is changing.Show lessmikythi
Does Not Work With My Bank
I used the Vola App for several months. I had my Current (Choice Financial) checking account linked so I could pay my advances and monthly fees. Never had an issue getting advances and I always paid them back early or on time. Unfortunately this month I logged on to the app to see if my last advance was paid to see that all of a sudden they no longer work with my bank and multiple other banks. I’m not sure of the reason but it’s kind of annoying to be enjoying a great app to basically be bumped off with no advance notice, no email, just “bye”.Show lessMs JKM
Quick service just signed up
I read that it could take up to 24 hours to reach my bank, but signed up for the 6.99 month Blue Sapphire tier which allows for $40 loan which i need by tomorrow. The sign up was simple and very similar to the Dave or Empower app. They don’t send your info to other loan companies. You deal with them directly after linking your bank and debit card. I absolutely recommend this app and my reviews on most things are usually negative ones. Great app. Get it. Don’t get Klover either. I tried it, and you have to earn points to get an advance in various ways. I got a $30 advance from them to be taken out on the 3rd of February, and they took it out earlier than that, which is why i needed this one. They actually did me a favor without knowing it. So yeah, this is simple. Don’t sign up for sites offering $200 to $5000 loans either. They will give your information to lenders who blow up your email and phone. I have a lot of unsubscribing to do now bc of that. Get this app. folks, I’m on disability and seem to always need some money at the end of the month. God Bless. Also I am not being paid to say this.Show lessNo so smart....
Almost perfect
In the beginning in the beginning I would give this app five stars I still brag about it to be so why did you stars are down because it won’t let me pay back I explained that by bank account is closed so sitting there even if I wanna pay with another card with another bank to replace it customer service doesn’t help I really want to use app what can I doShow lessErnie sanpedro
Worst company ever
If I could give negative stars I would. Vola is fine until you need help with your account. They have no customer service skills. They do not respond to emails. there’s no number to call, no live chat option. My account was locked and I couldn’t access it for a week, still can’t but I gave up after a week of asking for help and getting no response. If they do respond they answer in half short answers that don’t even address what you need help with. So then you have to email again to which they just ignore. This “company” is a joke. Oh and they randomly charge your account for no reason. Seriously sign up with someone else.Show lessfuigddyh
No Customer Service to Speak Of
Reached out multiple times to discuss an issue with a representative who “would be with me shortly”. Never heard a single word back. Now I’m being plunged into a series of overdraft fees because this predatory scam of a company - who doesn’t even have a working phone number listed anywhere - would not spare a second to reach back out to me after I reached out several times. It’s too late for them to fix this issue because of their complete lack of customer support. Would never recommend anyone deal with such a company.Show lessMaBah
Can’t get their stuff together
I used this company for what they do and they were ok in that sense but I no longer needed their services so I canceled my account with them back in like April or May of this year and they’re still taking money out of my account for a service I canceled. I’ve emailed them countless times and was told at one point that this wouldn’t happen any more but yet it keeps happening. It’s so frustrating at this point, that I will never ever use this company ever again nor will ever recommend them. In fact, I’ll go out of my way to tell someone to never use them. Until they fix this issue that’s how it will stay.Show lessbivman2024
Mixed messages
I had used this app earlier this year and it was great! I had some financial issues and I was late repaying my cash advance but it was paid in full. Recently , I attempted to reset my password because I never closed the account (obviously Vola closed it out). When I entered my email address, an error message states this email address does not exist. When I try to create an account I receive a message that there is another account with this email address. It’s okay if Vola doesn’t want me as a member based on my past repayment history but provided a message that you are not able to reapply or update the app.Show lessgwytd you
