Leave a Review Vola Finance
Do not use this app!
I occasionally use this app for $125 advance. The last time I requested an advance(last week) I was told that I would have to wait for the funds to be available in my bank account or I can use the Vola virtual card for instant access to the funds. I opted for the Vola virtual card & the card was immediately charged $110 out of $125 for krypto currency(something I have never purchased). It is days later & I have yet to receive a response from support, despite sending 3 messages over the past few days. I’m guessing I will have to pay Vola back $100+ for something I NEVER purchased. Im unable to even dispute the charge. I’m disgusted that I cannot even receive any help at this point. ZERO CUSTOMER SERVICE! DONT USE THIS APP UNLESS YOU WANT TO END UP BEING SCAMMED WITH NO ONE TO CONTACT!Show lessLinadelrosa
Should be instant
The only thing I don’t like about this app which is why I think I stopped short of using it before is because if someone is requesting a loan that typically means that they need the funds. So the fact that this is not an instant download like some of the other apps is a bit frustrating. The amounts that are being approved after less than $100-$500 so not sure why instant availability is not available, or at least when the next business day comes after 7am CST which is 8am CST the funds should be in the account. It kind of defeats the purpose of getting the loan. Not my favorite, I prefer Dave or Brigit, they give instant downloads and you can be approved up to $250 on one and $75 on the other.Show lessBlu morpho
seriously, this app is horrible
Defaulted my birthdate to this year. Says to link a bank that shows regular activity—though my paycheck and 90% of living expenses go through the account each month. And I you dare think about deleting it, maybe to reset it as with some of the other functional finance apps, you are brusquely informed that you will be permanently banned. After trying to work with this clown posse for a couple of months, I chose eternal exile—much more rewarding than dealing with this app.Show lessprufrock88
THE WORST
I read the reviews and they seemed pretty convincing that this was a good app but, No signed up and couldn’t even advance because I needed a bank account that needed to have $150 average but why? My account is active I get paychecks every 2 weeks that are way more than $150 so why am I unable to advance I really need the money and obviously at the same time trying to build my credit way worse than Empower at least Empower gives you chances and I don’t have to wait around for nothing I wouldn’t want to come back to this app and it said y’all
Fixed some bugs a few weeks ago well you need to fix your app and re-configure it so that people who are in need can get the money never thought I would be this stressed out over an app but obvi I am because $50 could go a long way.Show lessaboommalakaka
Don’t get it
Compared to 2 other similar apps I’ve used that offer this same service this one has to be the worst. They start you off at $35 for a cash advance then you have to wait 2 business days to get it deposited in your account. Not worth it. If a person is using an app like this it’s usually bc the funds are needed urgently, not 2 business days later. And it’s only $35. Big thumbs down 👎👎👎👎 will not be using again. The app stated allow two business days to receive funds NOT 4-5 hours. That’s a big lieShow lessJanaya715
Don’t do it
Horrible to cancel, even free subscriptions. Many people look for these types of apps in a bind. You enter all sorts or personal information including access to your bank account just to get to where you need to be for “money”. This app is a fraud. Even with a free subscription there is no easy way to cancel. Have to go though a chat bot that sends you in circles to eventually “submit a ticket”. Other apps give the ability in account settings to cancel the subscription. With this app it isn’t an option. So you are just left with submitting all this personal information, including banking info when opening the account and it being left in limbo with a chat bot. Beware when giving your personal info. There is no cancellation button. Your information is not secure and these developers need to get on their game. Not a trust worthy app.Show lessJennyFatFingaz
Please DO NOT Use this app!
I canceled my membership with this app back in February. After sending several emails (that never received a reply) and reaching out to the company via Instagram they continued to take the $2.99 membership fee from my account. I was told I had no active membership, so way am I still being charge each month? This app is a complete SCAM. It’s impossible to get in contact with anyone. I ended up having to dispute the charges via my bank and place a stop payment on my bank account. They still had access to my bank account even after the membership was canceled. Save yourself the trouble and don’t bother using this app. It is not worth the headache nor the hassle. This company should be ashamed of themselves. I hope they get shutdown! I will be reporting them to the BBB.Show lessbee_lavette
VOLA IS FRAUD / SCAM ARTISTS
I needed a small loan so I downloaded the Vola App from the Apple App store. Boy was that a mistake. Within one week Vola had withdrew a fee that I did not authorize, over drafting my bank account. With weeks of no communication from customer service, they finally sent me a one-lined email that did not address my concerns at all. I had asked them multiple times to close my account due to the unauthorized charge. No responses about this from Vola. A few weeks later I noticed another unauthorized withdraw from Vola on my bank account… Update: After eight weeks Vola is still stealing fees from my account and will not reply to my emails. Next step is to close my bank account to stop these scam artists from fraudulently stealing more money from me….. thanks vola. I should have known better than to trust a D- rated business on the BBB…oh and most the reviews are fake.. you can checkShow lessVOLA IS A BIG SCAM AND FRAUD
DO NOT DOWNLOAD
This is a scam, if you are looking to get an advance, they’re not going to give you one. If you meet their original qualifications to get an advance, all of the sudden new ones will start popping up that they never said anything about because their whole goal is to get you to input your banking information so they can sell it, and then deny you any advance. They are not located in the United States, they outsource to India. You will never get someone on the phone for customer service. If you ever get a reply, it will be a one sentence automated email that makes no sense.Show lessGyjbc
DO NOT GET THIS APP
I’ve tried for the past month to pay the advance I got, it would end up denying the payment, because of this “cool off period” and because they’d try to take the money, it would leave me in negative, and then my bank would charge me 32 dollars in INSUFFICIENT FUNDS Charges only to find out Vola STILL didn’t take my payment. And the customer service takes forever to reply, and do NOT help at all. It’s messed up. Now my credit is probably WRECKED because of this app!
Do not do it.
I’ve finally paid it today! Let’s see if they even take it!Show lessYolandaBeCool7
