Leave a Review Vola Finance
TOTAL SCAM !!!
This app is a total SCAM. They give the a small initial amount, mine was $50. Then they make it so you can’t actually pay it back and they just keep charging you a fee every month. I contacted company to get this fixed and so I can repay and cancel but no response until about the 10th email, then they just kept telling me to repay to close. I WOULD IF THE APP WOULD LET ME!! Then they tell me to send via cashapp, later on to find out they no longer accept cashapp so I got another fee. How are they able to take fees out but not able to take my repayment?!? SCAM SCAM SCAM. Apple should remove this app so people don’t fall for it.Show lessLolaax3x3
Kinda Useless
Used this app on and off for about 7-8 months...despite a relatively high income, paying for their weird tiered membership (which was I believe supposed to allow borrowing “up to” $75ish) and consistent repayment history, I was only ever able to borrow $30 at a time. This was the original limit I was given upon signing up for the app and remained that amount until the day I closed my account. Nothing shady here & no issues closing my account, it’s just $30 is barely a tank of gas. Most of the other competing apps of this kind I signed up for around the same time quickly allowed me to borrow more upon several prompt repayments (i.e. Dave, Solo, Brigit, Albert, etc). This one works in a pinch but the limits remain consistently low and there is an excessive amount of app downtime due to maintenance (something I admittedly know absolutely nothing about—all I know is there is no other app I use of any kind which has that much downtime for any reason, maintenance or otherwise).Show lessHolly Woulld
LOL
So I mistakenly took this out. I wanted after getting the advance, returning it and get refunded my subscription fee. I sent multiple tickets and haven’t received anything back. This company is so desperate for $12 they won’t even respond to my request. Stay away. There’s other companies that cost less and give you your money the day of. This company takes days to give you your money, don’t want to hear anything about the holidaybecause again...other apps there were no issue. This company blows. Stay away. I will bash this company everywhere...and yes...because of $12.Show lessNrm8869
ZERO STARS
I would give zero stars if I could. First, when you request for an advance they have an message staging if you request it before 12 your advance will deposit instantly.....WRONG ! It takes 3 days before they deposit it. In my case I NEVER received my advance. I emailed contact support and it takes them 1-2 days for a response. Second, they do not allow you to pay the money back early, they want to withdraw it from your account. Third, you have to pay a monthly fee even if you do not request money. I have been using Earnins and moneylion for years and I never had these issues. I highly recommend you guys to try them instead.Show lessBre.J
Been unable to access my account for weeks
I hadn’t had any problems with this app whatsoever. But one day I received an email saying that my account had been locked for fraudulent activity and were requesting I submit proof of who I was. I sent them a picture of my Id and was told by one rep over email that he’d notify the right people that me I’d was received so I’d have access again. Well nothing has changed. I’ve been emailing them, I even resent my id, contacted them at their direct line and left voicemails and even wrote to them on IG. I’ve tried to reset my password but get message that my email doesn’t exist. Yet when I try to log in using the same email account it says that my account has a hold and to submit a copy of my ID to unlock my account. No one has yet to contact me back and it’s getting really frustrating. Not a good way to treat your customers.Show lessjuan2three3
Horrible DO NOT GET APP
Took them weeks to get back with me. Now they’re telling for no reason whatsoever they cancel me and want me to add another account. Like do they seriously see what they write? First if I had multiple accounts I would have lots of money then I wouldn’t need the extra help from this crap app. I have unsubscribed from the tier advances. I expect an email back saying you guys have removed all my info. How convenient we can’t delete it on our own but you can how shady is that. Just overall horrible experience would not recommend at all!!!!Show lessWorst possible app ever!!!!!
Not The Best Advance App
The first problem is that it states deposits on advances are instant, which charges extra. It took two day to deposit into my account with “instant transfer”. Second, I tried to pay my advance back early and it would not allow me because my payment was already “processing”, not sure how it could be processing before the due date. Third, once my payback payment cleared my account, I had no access to the app for three days because they were “completing maintenance”. Fourth, after the “maintenance” was done and I was able to get into the app I noticed a message that there was a “cooling period” of five days after repayment. It’s now been over five days and it still won’t allow me to pull an advance. I would recommend you use Earnin, Brigit, Dave or MoneyLion for advances, yes they have fees for instant transfers but they tend to give higher maxes and you don’t have to pay for a tier.Show lessSiplibri
Charges extra fees, doesn’t follow US Laws and disables after repayment :)
My exact Email to Vola Team :)
Dear Vola Team,
I find it very interesting how after my first loan the app goes into “maintenance mode” and I cannot see my re-payment or request another loan all after being charged more fees than I was told about :) Don’t worry I’m sure the federal government would love to hear about you breach of the Debt Collections Act and also about your deceptive advertising practices that will in future bar you from working with US clientele :) Thank you very much for your business and if after my “5 day cooling off period” my loan ability isn’t restored you can guarantee I will be forwarding all information I have to US government to bar you from dealing with us again :)Show lessRNCUTIESAURUS
I can’t even contact support or pay this app back!
I truly don’t understand I did everything it told me to do. I even had two friend help double check to make sure I did it right the second time. Yet it still said no to my verification. I have never had this problem before and am very confused. So I wanted to contact customer support like the app told me to. Well.... now it says “mail service not available” I only needed $25 badly. I will say it did give me the $25 that’s why I’m giving this app 2 stars. I wish I could give it more but everything els has been a hassle.Show lessSpacypinup
My Review
I enjoy this app lets you get money when your are low on cash gives you 30 days to pay it back I really appreciate this app and they just added a new feature buy adding the extension and it helps your credit wonder app keep up the wonderful workRocky3379
