Leave a Review Go Kinetic by Windstream
Satisfied
I really like being able to check my billing and pay online. This app is user friendly. Anyone should be able to maneuver easily around this app.Alabamasis
New customer
I am new to Windstream and everyone I have talked to walked me through set up, which I would have never figured out, so I am grateful for these knowledgeable and kind people! I plan to be with Windstream for a long time! Thanks to those who keep things running smoothly 😊wizard lf
Very helpful
The staff members are always warm, kind, understanding and willing to help in any way possible. I have never had a ride or bad experience. I would recommend them to anyone seeking quality service!SHll4
Better
The App is So much better than trying to talk in person and just as helpful... good for nothing but paying the bill or “resetting “ the network.. Customer service over the phone is terrible and useless. I call repeatedly about my internet not working right or at all. It has to be “reset” every few days. I don’t have energy to call every time it’s out it’s just unbelievable. And forget getting back any money paid out for lack of service.. that’s just a battle not worth the lost time in your life.Show lesswaxon13
Easy Enough
I was having trouble loading it on the browser, and I was putting off using the app because I didn’t want something else on my phone. It’s easy and straightforward no problems with navigating or paying my billIngen1:1
Doesn’t play well with iOS 13
When attempting to sign on with the app if you press GO on the keypad it rejects your sign on “user if or password are not recognized” and it clears the password field. It also will not allow the iPhone to auto fill the userid or password fields. Once you figure out the issues with signing on it appears to work just fine:Show lessNot happy in the Midwest
Y’all almost had it :(
Not sure how this happens with big companies like this, but somehow, someway, the powers at be believe people only use there iPhone to pay bills. Just FYI iPads are great devices for that sort of thing. It looks and feels terrible to have to use the “blown up” version on the iPad instead of a native iPad app that runs in landscape mode like a laptop. The iPhone app is great! The failure to make a companion iPad app is really irritating and disappointing...Show lesskmsmolk
Hmmm
Nice an easy so far. I have used this 2 months now so far it’s nice and easy let’s just hope it stays this way and nothing unexpected happens like we’re telemarketers calling more emails from places I’ve never seen or heard of credit card leakage anything out of the ordinary that as an avenue going through directly to the company that I’m working with instead of going to three different companies just pay a bill and remembering all the passwords to all these different places to login so hopefully it stays nice and easy I like it so far as able to login my amount was right there of that was due I hate Clickbait I pick the credit card the pain out and that was it easy Peezy.Show lessPlreefer1971
Speed test
I’m not sure if the speed test on here is accurate. I had a windstream tech advise me to use another speed testing app. According to it in pulling almost double the speeds the Windstream test is showing. I have tried a few others and they are pretty close. I think the issue is that the boxes can’t support higher speeds WiFi properly.Show lessH&k mama
Easy to pay my bill!
Just installed this app when I was going to pay my Windstream landline bill. It asked if I wanted to add the app to my cell phone and I said yes. It was so easy to pay my bill. This is how I will be doing it every month now! Thank you Windstream for making it easy for me.Mary AE
