Leave a Review MyNISSAN®
Login?
iPhone 13 iOS 16.2
I created and logged into my account online without problems. When I went to the app all I can see is the login and create account buttons. I try to login and the face recognition pops up for saved password then disappears leaving me back at the login/register screen. I have no other option to manually login. When I tried to create an account on the app I get the error (rightfully so) stating that the email has already been registered.
Update:
I waited 24 hours and restarted my phone. The app let me in without a problem. My car information and service schedule is all available.Show lessLogin Firgotten
Developer Response
Thank you for your feedback and we apologize for your inconvenience. We have discovered that AutoFill is causing the login issue. To resolve, please perform the following steps: 1. Go to SETTINGS -> Autofill Passwords -> Select Saved Password - Delete Password 2. Disable the Autofill Password 3. Try re-logging into the app againGreat app but
I like this app because I can keep track of my car’s maintenance however I keep getting a notification bubble on the app and I cannot get rid of it. I’ve tried deleting the app, signing back in and cannot get rid of it.MannyManuel98
Can’t login, ever
I’ve tried installed the App for Iphone and have been unable to login. I’ve tried deleting and reinstalling, etc., resetting the phone, and all. This has gone on for several months. I have never been able to login. I’ve contacted customer service, who has helped me have access on the computer, and I can see everything is correct on the site. However, not having the app is brutal. It renders the whole connectivity useless. Please connect with me to help, Admin. Thanks!Show lessVereb Family
3.1.8 broke the app
The new update broke the app and I can't login. I deleted the app and reinstalled and had the same issue. It kept sending me a notification to update to the new version but it had already been updated. You can't report an issue with the update because the link just takes you to Nissan's general website. This is ridiculous. It says they released it to fix bugs but this version is completely broken. I wouldn't leave a review if there were a way to report bugs on the app store but they don't give a site to reach out to the developers at Nissan.Show lesskuckphoto
Developer Response
Thank you for your feedback and we apologize for your inconvenience. We have discovered that AutoFill is causing the login issue. To resolve, please perform the following steps: 1. Go to SETTINGS -> Autofill Passwords -> Select Saved Password - Delete Password 2. Disable the Autofill Password 3. Try re-logging into the app againApp never works anymore
I know this app worked at some point. Now, it doesn’t. When I try to open the app, it asks me if I want to use my saved password for it. The only option is yes or cancel. No matter which one I pick, it just leaves me at the login screen. If I force close the app a few times, the app will open and ask me to add a vehicle. When I try to add the VIN, it gives me an error about a null email address, because I’m not signed in. If I go to the Account section and try to modify my profile, it says “error contacting servers”. If I try to create a new account, it tells me my email is already in use. This app is junk.Show lessKpt2078
Developer Response
Thank you for your feedback and we apologize for your inconvenience. We have discovered that AutoFill is causing the login issue. To resolve, please perform the following steps: 1. Go to SETTINGS -> Autofill Passwords -> Select Saved Password - Delete Password 2. Disable the Autofill Password 3. Try re-logging into the app againBroken dysfunctional Update
I don’t understand how this has such high ratings unless they’re paying people to do positive reviews. With the 3.1.8 update I started getting notifications every 30 minutes or so telling me about the great new update and be sure I had it. I did, but that didn’t stop the notifications. Next I had a notification on the app that I was unable to clear or even find. I thought ok I can deal with this if the app is a big improvement it claims to be. So I went and looked at the maintenance schedule and got the message to look at my owners manual…. Ok, so I thought I’ll uninstall and reinstall this app and hopefully the notification will clear and I’ll see what a great update this is. Now when I try to log on it asks for access to my health data, why?, So I granted it access but now the app won’t log on, it’s stuck on the login screen. I have a 2022 Nissan Titan, so I don’t have some ancient vehicle. I also have a Chevy Volt with an OnStar App, leaps and bounds superior user experience. One app instead of 2 or 3, I can see what maintenance my Volt requires and start, stop, lock, unlock all in one.
TerribleShow lessbmrgato
Doesn’t work
I just bought a used Titan, and decided to give this app a try. So far it has been useless. It keeps deleting my mileage, you can’t choose where to start on your service reminders, it won’t tell you what services are due, and sometimes the app won’t even register a command you enter. I know the app offers all the owners manuals to view, but it would be nice if it listed what all maintenance was at at each interval reminder without having to read through the manual.Show lessJs2484
2022 Titan
Thanks to Pablo at Benton Nissan of Columbia we are enjoying our new truck.
He was very kind and very helpful in helping us buy our new truck. Also I shout to Micheal Smith he was great as well with the financial part of it. Great place to buy a new vehicle.TaylorTommy
Login prompt stuck on screen
I select login which then I am presented a selection of my login credentials via my Authenticator at which then I make my selection, the Authenticator closes but the initial login screen does not react at all and obscures access to the input fields to type in manually.Clovis Ramsay
I like the app, but…
I had trouble after changing my password, logging back into the app. I disconnected from Wi-Fi and tried by Cell data, and was able to log in.DJ Stinky
