User Reviews: Sweetwater Music & Audio Gear

Reviews Summary

Top reviews

  • Currently Broken

    App has recently been getting better and better, but now when it opens it displays “Unable to update privacy settings.” The retry button does nothing but repeat the behavior. Please fix.

    Developer Response

    Hey, Affaultcher; we have made an update on an internal system. Please let us know if you are still experiencing this issue. Thanks
  • Love it!

    I love this store
  • “Unable to update privacy settings”

    v3.1.3
    Only two things work at this time:
    - Conveying the existence of a tab bar
    - An immediate system prompt for App Tracking
  • Excellent service! Thank you!

    I was across the country in Arizona doing a gig, and needed an accessory in a hurry. Sweetwater was not only able to ensure the fast delivery, but Sweetwater representative Payton personally took care of the delivery as well as following up to make sure it was received in time.
    This was hands down the best service I have ever received! Thank-you!
  • Where is the BACK button?

    Easier to use the web while shopping...there isn’t a back button on iPad version of app

    Yes app is current
    iPad Pro 4
  • Hey fix your application

    I had wish lists and my freaking login information is gone get your act together look I’m looking to buy more equipment it was easier now you made it twice completely complicated complicity this is straight stupid. I did it manually it was much better now I feel I’m getting jacked around
  • Frustration

    Of all the big online music gear companies, Sweetwater is definitely the best. This app however, is so frustratingly terrible it makes me want to quit doing business with them. It’s extremely laggy, requires me to log in multiple times every time I open it, and often just freezes. The other issues are annoying, but the lag is enough for me to give this the worst possible rating.
  • Five stars and $5000

    If you will add a back button to this app

    Developer Response

    Hi, RedwoodSeeker! Thanks so much for reporting this. Our in-house app team are working hard to improve the issue. We are working on a solution for the back button currently! Should you have any immediate questions or concerns, always feel free to contact us direct at (800) 222-4700, sales@sweetwater.com, or https://www.sweetwater.com/about/contact Thank you again!
  • Great Store, Horrible App

    The app was slow to begin with but with this last update it doesn’t work at all. I deleted it and re-download it but no luck. Just a white screen when I launch it. Useless.

    Developer Response

    Hi, Kaiser777! Thanks so much for reporting this. Can you provide additional details on the iOS version you are using so we can look into this specific issue, please? Our in-house app teams are working hard to improve the issues. Should you have any immediate questions or concerns, always feel free to contact us direct at (800) 222-4700, sales@sweetwater.com, or https://www.sweetwater.com/about/contact Thank you again!
  • Necessity features missing.

    I love sweetwater as a company and place to gather info and compare products, but this app is garbage. It’s slow as molasses and can be very glitchy at times, but I could get over that…what I can’t get over is not having a back button or swipe for back feature anymore. You have all these great filters to search products with, but once you click on a product you can’t go back. You have to start your search all over again, which I gotta tell ya totally makes me not use your app anymore. Sweetwat stands for quality but this app is garbage.

    Developer Response

    Hi, Corkykb83! Thanks so much for reporting this. Our in-house app teams are working hard to improve the issue. Should you have any immediate questions or concerns, always feel free to contact us direct at (800) 222-4700, sales@sweetwater.com, or https://www.sweetwater.com/about/contact Thank you again!

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