Leave a Review EveryPlate
For Busy Adults
I don’t have to sit down for hours and figure out what my family wants to eat for the week. I don’t have to waste my time walking around the grocery store trying to figure out what and how much to buy. EveryPlate takes away the guess work and it save us so much time with meals. Not to mention, since the food are portioned, nothing goes to waste. I just seriously wish they would do something about their packing because it SO MUCH PLASTIC. All in all, I recommend it. It is great for busy adults, it is the cheapest food kit I have found out there, and the meals are delicious too. Best part is that since it comes with instructions, my teenager actually volunteers to make dinner.Show lessSamsantiago
DO NOT ORDER/UPDATE 5 mins later
I have the first weeks ENTIRE BOX in my refrigerator due to the fact of an unexpected illness we had to leave state for. I cancelled the account because this is just not going to be convenient for us. As soon as I did, they CHARGED my act for a box that’s not supposed to be sent until 5 days from now and won’t refund my money. And to top it off I can’t talk to anyone u have to do that nwirh the BOT thing that is of no use.
UPDATE I just got done talking to Colby from everyplate and he immediately cancelled and refunded my money for this last box. Not 5 mins after sending a message. Very impressed with customer experience. Have to change to 5 stars even though I still have an unopened box I have not tried.Show lessDi McC
Terrible customer service! Lost money!!! They don’t care.
Avoid at all costs! I have been using them for a couple months now, and the second box that I received was completely damaged but within less than three minutes over a chat through the app, it was resolved. Today I got a box, that I paid a lot of money for, and received the meat, some tortilla shells and a sauce packet the size of a ketchup packet from a fast food restaurant. No other ingredients and customer service over the chat were no help at all and just kept telling me that it was sad that I was in this situation THAT THEY CAUSED! So basically I’m screwed and I’m gonna have to spend more money now at my local store for ingredients that I’ve already paid for but didn’t receive! So the first time they make a mistake, they’ll correct it and be very nice, but the second time they make a mistake they’re basically just like “screw you, that’s sad to hear.” I’m gonna complain to Better Business Bureau as well because this is absolutely intolerable. You got my money and you’ve got my ingredients I PAID FOR. Don’t even bother with this company!Show lesssepbrown555
Great tasting recipes!
But Every Plate has more to me… new blends of flavors, introducing me to fig sauce, Thai Spice Sauce, Tuscany Sauce Blend. Their clear instructions that make me a more flexible cook, and more efficient, are terrific. Not wasting food… since I’m cooking for one just having the exact amount of asparagus. (What am I gonna do with an entire bunch… eventually the half bunch you didn’t need will wilt.) The portions are just right, from the size of the meat servings… 5ounces, to the number of potatoes, and greens.
I hope I can keep up with the cooking! It’s not yet something I leap to do; although I do enjoy it while I’m doing it. I’m going to have to see what I was spending in foodstuff before Every Plate. Should be interesting.Show lessbritgirlnv
Horrible—Would Rate Negative Stars if Possibe
First loved loved loved the first box. Food was delicious and easy to prepare. Time for the second box (with an upgraded meal choice for my birthday) never got a shipment notification. The app showed as delivered. Went outside, could not find the box anywhere on my property. Contacted customer service and they immediately refunded the box WITHOUT asking how I would prefer a remedy to their system error/mistake (I still wanted the box as it had my birthday meal selection in it). I told the representative I still wanted the box. He/she said they could resend the box but the soonest they could have it delivered was August 26th (today)….again so shipment notification. Contacted customer service again…..the box was not sent. We will credit your account for our second mistake. At this point I’m done. Customer service is not US based and language has been a barrier no matter which way I have attempted to contact them. Ten days without a box, now off to meal plan/grocery shop when I had every hope that this was one chore that could be taken off of my shoulders for a period of time. ABSOLUTELY WOULD NOT RECOMMEND!!! Skip Hello fresh as they own EveryPlate. Disappointed, irritated, horrible customer service experience. Steer clear.Show lessKeri9831
Great until it wasn’t
I’ve had Every Plate for a few months now. In the beginning I loved it. The food was fresh, not too expensive, and I genuinely enjoyed the meals. However in the past few weeks I’ve been having more and more issues with damaged products. I’ve gotten moldy garlic, damaged onions, damaged zucchini, opened meat packages, etc. Customer service is amazing when it comes to reporting any sort of issue and they are more than willing to give you a credit for the damaged items or even a refund.
Today was my last box for awhile. I received my EveryPlate box with a piece of chicken that was not even in the package and everything was soaked in chicken juice and ruined. Customer service helped me out and gave me a full refund for my box but I am just getting really sick of having to make customer service reports nearly every week and then having to go to the store to replace whatever was damaged.
Summary: I loved it but it’s becoming more of a hassle than a help. Hopefully the food quality will go up in the future and I will gladly order again! The service is great, the price is great, the people are great, but the food stopped being great. Also the app is wonderful and very easy to use/navigate.Show lessKaylyn2022
Worth it
I’ve had 17 boxes so far, and more on the way. Truthfully I love this subscription box. I really do pay way more when I go to the grocery store compared to this, and they’re SO easy to make. My only issue is that I wish they had a few more recipes to choose from per week. But all in all it’s a great service. I’ve had a few issues with meals going bad or just singular items going bad and they always make it up to me, usually by crediting my next box which is good. And I like how the customer support is 24/7 considering my fiancé and I get off work LATE so we cook later than most. If you’re considering if you should try it out, do it. And if you don’t like it you can ALWAYS cancel very easily or skip a week or a few.Show lessKatieeeMarieeeT
Absolutely amazing
I can’t say enough good things about this food delivery box. I wish I would’ve signed up for this sooner. I have a very child-like food pallet, and barely any cooking skills. this has helped more than I ever expected! It’s honestly crazy how good these meals turn out, when I have never in my life made these dishes.
Also.. the lack of groceries I need to buy is such a huge benefit. I used to stop at the store everyday to grab whatever protein I was cooking that night. (That’s my fault, of course I could have planned better) and this has completely taken that away. I went to the grocery store today for the first time since last week, And I had to try and think of things to get. I left with wine and coffee 🙃 it’s just so easy. The shipping is insanely fast .. like it ships on Friday and delivers on Saturday when I chose Sunday. Literally can’t ask for more ??? Love this so much. I recommend it x1000Show lessFILLIP !
Life changing
When I’m wrong I admit it and I was a sceptic when I order but this has changed my life. I only give honest reviews and most the time don’t review because of the time it takes but this is life changing. The meals are really great ( coming from a meat and potatoes country girl) I mean a really great. My husband and teenage daughter were telling people about it before I even had the table cleared. We all cooked together because it was so easy , fun, and Meals we had never had before everyone wanted to be part of the new menu. My daughter and husband were fighting over leftovers for lunch tomorrow (yes enough for dinnner and lunch) . Amazing Food and this will absolutely be our dinner plan from now on. Thank you for making cooking dinner fun again and for allowing us to try delicious new recipes. ❤️🍽🥰Show lessMrsCove
Thanks for wasting my time
1. Charged my card before i completed my order. Why not charge your customers after we see what the food options are? I didnt like the options and didnt want to continue butthey already charged my account.
2. Contacted customer support to cancel shipment and subscription. I received confirmation that it was cancelled. But a week or so later my card was still charged.
3. Contacted customer support again and assured me plan was cancelled and charge will be refunded. But email i got after the chat stated my plan was cancelled but last shipment will be sent in a few days.
4. Contacted support again and assured it will not be shipped.
5. I tried to remove my card from the app but wont let me because its the only payment option thats saved in the account. Why do you need my payment info when my subscription is already cancelled. I have a feeling that i have to contact customer support again because they can still charge my card.Show lessOdie15
