Leave a Review EveryPlate
Rewards don’t work
I’ve been using EveryPlate for a few weeks now, long enough that I got their rewards. Even though it said I had the free promotion, it still charged me an extra $10 with my meal even though it said my reward was redeemed. I called and they said that even though the app said that I had earned it I could not use it yet and they would not credit me the $10 back. Well I called them again this week with the exact same problem and the phone call dropped 10 minutes into the middle of our conversation with customer support still struggling to understand my problem and they never called me back. I’ve given up. Any comment to this review by EveryPlate should include me getting my money back or you’re just wasting more of my time. EveryPlate is a fine budget option for meal delivery to help people learn how to cook, but the app and customer support are garbage and will take your money and not resolve your problems.Show lessSkiCoachPhil
Impressed
I’ve been getting every plate for many months and have never received a box that wasn’t perfect. Items are individually packaged a fresh as you would pick out in the store, yet you don’t have to buy a full bag of a product where often the rest is not used so it’s more economical doing it this way. Even though some choices don’t sound all that good when I make them I’m always surprised how very good they are. I have told 2 friends about this service and each live alone but they now feel they are getting a full balanced meal and the save the extra for later. Price wise you can’t beat it as going to fast food now a days costs much more than a full meal here. And the portions are also perfect and my husband never feels like he wants more and I often give him a bit more as he’s bigger than me. You should try it and you too will be surprised. You get to choose your menus for the week also. I cancelled my service for awhile to take a break, but came back as it’s a great service. Also saves trips to the grocery store!Show lessSusoak
Bad costumer service
I called, because of something unexpectedly happened to me and had to change my order. My call was answered by Alisha and she was very unprofessional, acting like she was the only authority there. She didn’t even try to help. Acting ironically kind of making fun of me. She was really rude. I don’t understand why they would have someone like that working for them. I’m honestly thinking of stopping this service. I have 3 family members soon to start buying from this company, but if they have people like that I don’t want to recommend. There are many other food services out there and I don’t need to be mistreated. I left a message on the phone survey, but no one seems to care. I real want something to be done about this. We don’t need any more bullying in this world and specifically for something as simple as just trying to help someone. I did call again and the next costumer service agent was more helpful, professional and respectful.Show lesscrotti1976
Disputed Charges
I got a call from EveryPlate today informing me that the box I had canceled had been delivered for the past 3 weeks to an address I had moved from AND were kept by the new resident. AND they want me to pay for it.
My mail has been forwarded, I had canceled EveryPlate and was not aware the boxes were still being delivered. Because mail is forwarded none of our mail has been going to our old residence, until EveryPlate. I asked EveryPlate for a full refund since I was clearly not the one who had received the boxes. The person residing at the home the boxes were delivered to called EveryPlate and told them, they had kept the boxes and not returned them or tried to find the appropriate owner for 3 weeks.
EveryPlate offered me ½ box credit to make up for the error. But due to the fact that I canceled the subscription, moved and forwarded my address AND someone else kept them, I do not feel that is fair. EveryPlate declined to do anything further so I have taken the matter up with my bank and disputed charges.
EveryPlate initiated the conversation, they called me, they knew there was a problem and were happy to offer me ½ a box for free for 3 boxes I didn’t even receive nor order. I clearly was not expecting any deliveries from EveryPlate to miss 3 weeks worth of meal delivery.
Don’t sign up with them, canceling is a disaster.Show lessAshmccall
LOVEEEEEE
I used hello fresh for a little while and saw an ad for every plate. I signed up and realized not only do I get 4 meals instead of 3, it’s like $20-$30 cheaper each week! And it’s the same meals and same recipes. The only difference I’ve noticed is the way it is packaged. Hello fresh comes with each meals individually packaged with all the ingredients. EveryPlate has all 4 meals ingredients ll in one bag, so you do have to separate them out. But I don’t mind doing that at all if I pay $20 less! And less packaged and waste too!
I def recommend this to any single person, or couple who work long hours or just hate grocery shopping! This has changed my life and I am forget grateful companies like this exist. If i could personally thank the founder, I would and cook them a meal lolShow lesslucyll98
Great!!
I’ve tried a few different meal programs and Every Plate is the best so far. There are 3 major reasons this food program is amazing
1. The price is the best- $48 (includes shipping) for 4 weekly meals for 2. Every other program is at least that price for 3 meals.
2. The food is amazing and fresh- all the other companies may pack each meal separately. Every plate keeps the meat separate but every thing else comes in a box and you separate it. For that price that’s not a problem at all!!
3. I’ve learned so much- I’m 49 and I’ve been cooking for my family for 28 years now. I’ve had Every Plate for a month and I can’t tell you how much I’ve learned so far. I can actually say I enjoy cooking again. I was getting tired of cooking the same old stuff all the time. I like my food very plain and everyone else loves everything. I was afraid I wouldn’t like the food because I’m boring but I haven’t been so happy with our meals in years.
Also I want to say I have chronic pain conditions that keep me from doing a lot. Sometimes cooking dinner can be hard for me. But with everything planned out it helps. Having all meals take 30 min is a life saver.
Thank you for making me happy to cook for my family again!!Show lessFoxywarrior837
Tasty, affordable meal kit!
I decided to give EveryPlate a try because I wanted to alternate with Freshly (Freshly is great too, but sometimes I want real rice and pasta 🤣).
I've had three weeks of 10 servings so far. Most of the recipes I've loved. Some were OK, but even my least favorite meal was a lot tastier than my least favorite Freshlys. I enjoy cooking, but the PLANNING and shopping is tedious to me and I get stuck making the same meals over and over—enter EveryPlate! It's lovely getting the ingredients in a box in front of my door every Friday. It stays cold and fresh while I'm gone at work. And then I have several recipes to choose from for the week.
So far all of the meat and produce have been fresh. I was missing one tomato from one box, though. I didn't miss it for flavor, but I did miss it as something I paid for. But that's the only "bad" thing so far about the service. I can obviously live without a tomato and it's still worth it with the rising cost of groceries (and gas!).Show lessDesigningDenver
Started off great…
Initially, my husband and I were impressed with EveryPlate but as the weeks turned to months we found the quality lessened and lessened. Mainly in the veggie department. Veggie were beat up, bruised and sometimes rotting at the time we received them. Many weeks we were throwing out things such as zucchini, peppers and tomatoes, rubbery carrots and occasionally a gouged up onion, immediately after opening the box. Also we got tired of the same style of meals. Same brown bread, same brown potatoes (I’d never thought I would ever be sick and tired of roasted potato wedges!), same brown meats and sauces. Each meal was beginning to look exactly like the next. Blah.
We will be trying their sister company, Hello Fresh, for now. We could be inviting the same problems and the same style of menu, but we shall see. Maybe since the cost per meal is twice as much as EveryPlate, quality will be better. I suppose you get what you pay for.
The whole concept is great for busy people or those that stink at meal planning such as myself, but I am cancelling my subscription.Show less:mad:
It’s great most of the time
If your need anything on the account changed like an address then don’t trust the app but call their customer care instead. Also the meals taste amazing but the portions for the price for feed a family of 3 is not favorable but at least the option to add it but I also don’t think it should cost 50 to 100$ each week that’s just a lot of money to spend. And most of the time the items are fresh but not always which is frustrating especially if the ingredients that are molded are an essential to the recipe and then that point what was the point of buying $50 to 100$ worth of food a week from not even getting all my worth out of it. So this app and it’s services are just okay but mostly for those who have the money to throw away like it’s nothing definitely not for the everyone. Oh and the recipes are super easy to follow and are in big print font and has photos.Show lessbuttonsxoxo
Best Company Ever
I’ve never been treated as well as I have by any other company. EveryPlate customer service is 5/5! It’s even more than five stars, honestly. They go above and beyond. I was super broke and forgot to skip one of my boxes. I realized a day after cancelling closed and I was able to chat with someone and she confirmed a cancel for me and put me at rest. I was so grateful. $38 meant a lot to me at the time. And just tonight, I reached out about a box that hadn’t showed up. It had been delayed which I was expecting but then it never showed up. Not Everyplates fault but the customer care chat agent immediately looked into it and applied a credit to my next box. Thank you EveryPlate for being so good to your customers T.T I really appreciate you!!Show lessBrookewhale
