EveryPlate User Reviews

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  • DO NOT BUY

    DELETE THIS APP AND SAVE YOUR MONEY. DO NOT ORDER FROM HERE. My son was given a coupon for this site, he ordered some plates and apparently you automatically subscribe. Ok understanding. I get charged on a Monday for over $60 and I call to cancel whatever this subscription was. Now this was Days before I was supposed to receive the food and they DID NOT want to refund my money. Saying it was to late to cancel because the order was already sent to the food company. This is 2022!!! A simple email would’ve been good enough for this order to be canceled, it’s not like they have to send a message in a bottle that will take weeks! They offered half my money back and was promised a call from a supervisor, which I never got. To top it all, when i got the food one of the ingredients was open, it looked like it was slashed with a knife! If they weren’t careful with a simple ingredient I can’t even imagine how unsanitary they are with the meats!!! Be careful when buying these meals, there are plenty of other better meal prep sites. DO NOT ORDER FROM HERE.
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  • Good food, bad app.

    The food was good and customer service was passable, but while the app description claims the app makes it as easy to manage your meal plan as it is to prepare one of their meals, this isn’t actually true.

    In a glaring oversight, there’s no way to cancel your plan through the app. They make it as difficult as they can to walk away. This is important to know if you’re only planning to use the service for a little while. You also can’t schedule a set period of time to skip your deliveries if you’ll be away for a while; you have to skip each week individually. Not a huge deal, unless you forget a week and have to deal with a week-old box of groceries molding on your doorstep right when you get back from vacation.

    Last, but certainly not least, I changed my payment card to a dummy number because I was having trouble logging into their site to cancel and I was afraid I’d forget to skip a week, yet despite being unable to collect payment, they shipped the food anyways! While this may be a nice feature for someone living paycheck to paycheck who needs an extra day or two to pay, it REALLY needs to be an opt-in service. I didn’t want the food, yet I’m stuck with a bill because someone decided on my behalf that they should go ahead?? No. ASK first.

    It’s a good service for a budget meal subscription, but know what you’re getting into.
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  • Want to be a great cook??

    EveryPlate is much better than Hello Fresh and it’s less expensive and EVERYTHING tastes delicious. I’m getting 6 meals and paying $62. I would get 3 meals at $59 from Hello Fresh. Every time the recipe would have carrots, I would get rubbery carrots every time. With EveryPlate, everything is so fresh and robust. The carrots are fat and look like someone just picked them. I’m now a rebound chef in my house. Everything I cook is good and gobbled down. I can apply these cooking skills and techniques to cook other things and I’m overall a better cook. Also notice the recipes in EveryPlate. You are mainly using natural ingredients to make food taste delicious. Everything is fresh. Now I’d like more variety in the recipes since I’ve already cooked so many
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  • Good selection of meals

    There is a good selection of meals and pretty good variety. We have enjoyed most meals, but twice our box was delivered a day late. I understand this is a delivery problem, but both times the vegetables were smashed and went bad quickly, probably because they had been sitting on a hot truck for several days. I had one box where there were moldy vegetables. I contacted the company and they reimbursed me. Otherwise my only complaint is regarding the lengths of time they list on the recipe cards as a guideline to how long the meals will take to prepare, I have been a subscriber for months and every meal takes 2-3 times longer to prepare than the guideline they are giving you. They should consider that people subscribing to these boxes are not professional chefs.
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  • Never received my box after I was delayed over 48 hours

    I was excited to try this out, as it’s hard to find time to go grocery shopping. My spouse and I chose our meals and waited I til it was supposed to be delivered on Friday. We didn’t receive it. Come Saturday, we still didn’t receive it. On Sunday, still nothing. I decided to check in with customer service to see what was up and apparently our box had been damaged beyond what could be delivered two times. I understand that once it’s shipped it’s out of their control, but I should have been made aware of this so I could go grocery shopping to feed my family. Since this was the first box I ever ordered I just decided to cancel my subscription because it was a bad first impression. They did give me a full refund though so I appreciated that. However I am very upset that I wasn’t made aware of the issues surrounding my box delivery. Had they made me aware when it first occurred, I wouldn’t have canceled.
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  • Beware scammy

    Here’s the deal. Every plate is an affordable box and it’s actually has some nice recipes. My family liked it. We don’t always cook so we can’t use a box every week or sometimes every month. We would like to use the service but they are scammy. We ‘Skipped’ the weeks we couldn’t use the box. But they sent boxes anyways. Every few weeks a box would show up that we did not order. And they would charge us for it. We caught on. This is a bad business model to do that to people paying for your product. We don’t go for any more scammers.
    We cancelled.
    It’s good to try a box for free if you can do it with a promotion and then cancel. Just cancel. Cause if you don’t, you’ll get charged whether you like it or not.
    Bad company customer service -called and explained what had happened and they didn’t care.
    No thanks-I like to do, people I respect. I don’t respect EveryPlate
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  • Convenient and Tasty but Need More Portion Options

    Been using EveryPlate for a few weeks so far and overall I’m really enjoying it. My only real complaint is that I wish they didn’t only have meal options for 2 or 4 people. I am a single bachelor so I’m forced to pick the 2 meal option and most times I eat the entire meal for 2 and i’m not even that big of a guy. I don’t see how these are meals for 2 unless they are two people on a diet or just small people that don’t eat very much. I enjoy the convenience of not having to grocery shop and the meals are so tasty but it’s twice as expensive for me because I’m eating for two. Just beware of this if you eat a normal to large amount of food, the portions usually aren’t very big on most of the meals. I only have enough for leftovers occasionally.
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  • Customizable, Cheap, and Delicious Meal Delivery Plan!

    Update! Still LOVE EveryPlate! I haven’t had anything missing from my boxes in a very long time! This next thing is about the app. Since the last week (mid April 2022) the app makes you sign in each time you close the app. I hate this. Please app developers, make this stop!!! I shouldn’t have to log in each time I open the app like I just freshly downloaded it!

    I loved HelloFresh, but it was too expensive for me and my family. When HelloFresh told me about their other company call EveryPlate that was half the price of HelloFresh, I decided to try them. I have loved every recipe I have gotten thus far. I LOVE that you can switch out a protein for a different protein option! Very helpful when I don’t eat pork products! The only problem we have had is that we don’t always get all of the ingredients for the recipe. Thankfully I have had those ingredients on hand, but I would be super mad if I didn’t. For example, in this last box, I didn’t get the Penne pasta for one recipe, the Parmesan for another (which i had chosen to double up on that recipe, so I didn’t have any Parmesan for the 4 serving meal), then I got a jalapeño in my box that didn’t go to any of my meals. I ended up using it in a meal anyway though. So overall I love them, but I wish the people that they had packing the boxes were more thorough.
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  • Affordable and good recipe’s

    It’s cheaper than most meal plans and the fresh ingredients, recipe, and minimalist packaging leaves little to no trash and waste. Their portions sizes seems larger than other meal plans. The only problems are limited and simple app design. The app seems to log out any time you clear running apps. The app could use a list of all ingredients needed for each delivery. Currently you have to select each meal one at a time to check if you got everything, which makes the app feel slow. It’s low cost per meal is around $7. They offer multiple discounts and meal shares that get you both money off your next delivery and some get their first delivery at cost of shipping. It would still be cheaper for large families to buy from local stores.
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  • Great service, app has some issues

    I love EveryPlate so far - great value, flavors, and recipes and some ability to customize are awesome.
    I do have some difficulties with the app (updated iOS on iPhone X) The rewards tracker seems to have vanished. Almost every page has text overflow issues which run off the screen. The one reward I’ve received “free upgrade up to $9.98 value” isn’t clearly applied - is it for a premium meal, an add on, a customization? How does EP define an “upgrade”? There is no actual discount listed in that week’s cost breakdown. I do really appreciate loyalty and rewards programs, but if I don’t know how to use the reward it’s a little pointless.
    Also making it simpler to report ingredient issues (happens with any service like this occasionally) like with Hello Fresh would make life much easier than having to go through a customer support agent.
    Refine the app experience, and we’ll be at 5 stars!
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