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Copper deceives teens
For a company that touts itself as educating teens and teaching financial literacy, Copper happily deceives teens and steals their personal information. For an account that supposedly earns a “5% savings reward” expect a trivial amount of money due to Copper’s deceptive method of calculating such reward which is buried in the terms of service. Why not share how this reward is calculated with teens so that they can become more financially literate? Because Copper would rather let teens think they are earning 5% when they are actually earning much less. Copper’s recent addition of earning “credits” in the app is somehow even worse then their deceptive marketing tactics regarding interest rates. Asking teens to give up personal information for fractions of a cent is not financial literary. This practice nearly robs them of their privacy and data while lining Coppers pockets. If you are interested in learning about financial literacy, I would recommend reading Copper’s terms of service to learn about all of their deceptive marketing. Steering clear of Copper will leave you more financially stable and economically literate. A word to Copper: the best way to teach teens financial literary would be to be more transparent in your practices instead of hiding behind deceptive marketing designed to trick teens. ~a financially literate teenShow lessSid12346!
Developer Response
Hi there! We understand that you are interested in a great return on savings. Copper rewards offer some of the highest savings rewards in the country. With savings accounts, the percent return is usually based on an annual calculation or an "annual percentage yield". When you see savings rates of 2% or 5% from financial institutions, that's the annual rate, and they're calculated in a manner similar to our Copper Rewards. So what might seem like a small amount to start with can be significant over time as the interest accrues. If you would like additional information, please email us at support@getcopper.com.I’d love it if you wrote back
I’ve completed 2 surveys and my mom has been helping me set up an account the first survey I did it said this one didn’t suit me and I spent 20 minutes on it so I decided to do another survey and I completed that one, I clicked the blue link when you finish the survey and it sent me back to put in my name and birthdate so I did, but then it said I’ve already completed this survey so I clicked back and it gave me an option to say “I didn’t get my creds” I clicked it and nothing happened I’m just trying to have easier ways to make money and help out my momShow lessnathan1129393874$:!
Meh
It works to a degree. You can earn a decent amount at first but after a while nothing seems to work. I have the tracking on but whenever I go to play games and complete the tasks given the payout never arrives? And then after a couple days it says I have no active games running.
The surveys are buggy as well. Where I used to get about 30-50 for doing a survey I get about 7-10, even if they’re the same surveys I got larger sums for before. The surveys also just stop working after a certain amount done. The surveys say you can earn up to 1000 but by the time I’ve earned 100 points they’re just gone, or they do not load.Show lessliveautopsy
Developer Response
Hi there! Thank you for the feedback, we are always looking for ways to improve the experience. We have sent your feedback to our gaming and survey partners.One problem
I have been using Copper for quite some time and it's an amazing app trust me but the thing about it is every time I'm trying to make an offer for some coins or what you call them. I try to do a survey but It never works out. It just leaves me on a blank white screen and I don't know how to deal with it I've tried fixing my internet but it still leaves me at a blank screen and it still is leaving me confused about what the problem is. Please notify me if there is any bug with the survey because mine is simply not functioning properly. Also, I'll say it again please notify me. If there is any update on it I would like to know how to fix my problem with the surveys.Show lessGenshin 5star review
Developer Response
Hi there! Sorry to hear you are having difficulty with surveys. Please contact the customer support team via email at support@getcopper.com, so they can troubleshoot the issue you are having.Good, but could be better…
Started out Copper Earn and managed to earn $5, but that was only from one survey, and the rest I get 1 cent or less from, even the ones taking well over 30 minutes. Also, the games and offers aren’t available for me, as the app says it’s built for teens, but it requires app tracking to earn money from games and offers, and on iOS, that requires the user to be 18 and older, so the rules aren’t coinciding. This may be due to a lack of communication or something else, but hope this is resolved in the near future to open more possibilities for earning potential.Show lessBiruPeru131
False advertisement
I’m a kid that heard about this thru social media and after hearing I could earn gift cards I decided to give it a shot. Now it claims that you don’t need a parent to play the games and surveys to earn creds which go into gift cards. After I set up my account there was barely anything to do and everything involved getting a parent involved and signing me up for a debit card, no games, no surveys, no gift cards. without signing up with a parent, and from what I can tell on the app I don’t even know if that’s the case it my just be a feature that does not exist, either way they should have just started with that you need a adult to sign you up for a debit card for that feature to work.Show lesshdianxufbsixh
Developer Response
Hi there! There are opportunities to earn gift cards and credits by participating in games and surveys where eligible to do so. We would be happy to assist you. Please contact the customer support team via email at support@getcopper.comLost cryptocurrency recovery
I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz.
Unfortunately for me, I invested 80,000
GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 280,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of itech koa. So i file a report and he was able to help me get back all my lost funds within two weeks. I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to itechkoa@Gmail.Show lessPrinceanieinterior
Paid for subscription but I can’t get any help
I got these for 3 of my kids but never received cards for any of them. There chat box tells me to reorder and cancel the original card that never arrived. They charge you to get a replacement. There is also a virtual card so I can use the number for purchases but I can’t find that either. They said I should have her card by 7/18 but no date for the other kid. And I can’t get ahold of customer service to help me. Through the “bot” a trouble ticket was made but did not fix anything. I received an email to rate the customer service rep from the phillipines that was assigned to my account. I NEVER WAS CONTACTED IN ANY WAY FROM THIS PERSON! Still haven’t received any cards and I can’t find her digital card either or anyone to help me. Currently emailed support and they did reach out so hopefully they will eventually get there cards.Show lessLunalux82
Developer Response
Hi there! We are sorry to hear that your children's cards never arrived. We are glad you were able to contact support via email, we appreciate your feedback, we are always looking for ways to continue improving the user experience.Paid for subscription but I can’t get any help
I got these for 3 of my kids but never received cards for any of them. There chat box tells me to reorder and cancel the original card that never arrived. They charge you to get a replacement. There is also a virtual card so I can use the number for purchases but I can’t find that either. They said I should have her card by 7/18 but no date for the other kid. And I can’t get ahold of customer service to help me. Through the “bot” a trouble ticket was made but did not fix anything. I received an email to rate the customer service rep from the phillipines that was assigned to my account. I NEVER WAS CONTACTED IN ANY WAY FROM THIS PERSON! Still haven’t received any cards and I can’t find her digital card either or anyone to help me.Show lessGood but some issues
I have been using it and I like it however recently I have been having trouble with the surveys of it randomly kicking me out at the end and not giving me credits I would like to hear back from the copper team and hopefully get the money I earned (this happened at least 15 times and each survey is about 250 credits) also when it gives you a survey that kicks you out in the beginning for some reason it now only gives me 5 credits instead of the normal 25 it shouldShow lessFlargle flaggle
Developer Response
Hi there! Thank you for the feedback we are always looking for ways to improve. Please contact the customer support team via email at support@getcopper.com for further assistance.
