Leave a Review Copper
What age can my child have the card and be a authorized user?
So I want to get my child this copper card because they really want to invest and start earning and saving money. It says for kids and teens but I wanted to make sure. So I looked on Google and it said for teens. I tried to do more research on what age can a kid have a copper card and be a authorized user. And It didn’t say nowhere that kids can have it (like below the age of 10). So I just wanted to ask you guys on what age can my child have the card and actually use it anywhere? Becuase on Google it says teens which is for teenagers. And I have a kid that is 11 years old and I really just wanted to know can my 11 year old have a copper card and be a authorized user. Thank you for creating this amazing app. God blessShow lessPARIS_PMG
Developer Response
Hi there ! Children age 6 or older can be connected as authorized users and receive a debit card in their name. This allows them to access the Investing product as well. Great information is available at getcopper.com under the FAQ section.Horrible Experience!
My son and I were with Copper for over 2 years. In that time his card has been hacked three times. The second time it happened they completely closed his account without any forewarning or communication. Luckily, they were able to reopen it without too many issues. However, the third time he had an unauthorized transaction was 2/6/23 in the amount of $604. When I reported it through the app they again closed his account without letting us know anything. At this point, it is 4/4/23 and I have emailed them at least 20x trying to get this resolved. All they have said is that they’re investigating it. It’s been almost 2 months with very little communication from them, no updates and no results. As of right now it looks as though my teenage will never get the $604 he worked to save 😡 I DO NOT RECOMMEND THIS COMPANYShow lessSassyPantsSaver
Developer Response
Hi there! We are terribly sorry to hear that your son and you had a negative experience that has not been resolved. Please reach out to our customer support team so we can get a resolution to this. We can be reached at support@getcopper.com.Don’t use this app
My daughter was encouraged to use this app by a speaker that came to her school. I set up the parent side and mistyped my email address, making it impossible for me to do anything else within the app, as all communication goes through their bot and email. Fortunately I had not entered my bank account information, so no harm done, but for a company that handles money to not have some kind of contact point is ridiculous. When we do decide to set up a debit card for our teenager, it will not be through Copper.Show lessSamskat
Download if your a parent
This is a very great app for kids 6-17 it teaches the child about financial saving and even lets them take sort of like a pop quiz and if they do hood they earn a prize it’s great app for your children parents and you can also put money on the card as wellhshdhdhfjsjd
copper app
okay so i'm a teen and i can barely save ANY money these days i be out here broke asfk!! and with this app i littelry earned 2$ from the start by taking a short and easy quiz !😌, super fast and it helps a lot to set up goals for the furture and save up! if you need help saving money for future upcoming things get this app ASAPP!! it helps you a lot thts all ima say .Show lessbluntt2.sophiee
Probably a scam?
I used the app And while making my account they asked somewhat small personal questions about where I attend to school? And it’s also very buggy, and I was just stuck on some white screen for about 1 minute. Don’t really know if this is a scam but for now I wouldn’t recommend it until I get real info about how the app worksShow lessTaz_Spazy1234
Scam
I set up the account and it wanted me to transfer some money, I did. I never received the card. The email not just keeps asking if I still need assistance even though I have replied several times. Then I get an email that my account was closed due to violation of terms and conditions, which I was trying to close the account and get my refund anyway. But the account is closed, I have no response about my refund and there’s no actual person to speak with to resolve this. And the only response I will get here “please contact us at this email”. Oh, you mean the one that won’t respond to me responses. Ok, will do. Awesome job on worst customer service ever and scamming people.Show lessTinky8675309
Developer Response
Hi there, sorry to hear about this. For more information regarding your account status, please reach out to our support team via the Copper app or email at support@getcopper.com. We look forward to hearing from you!Great app but just one problem
I just stared using copper but it won’t let me delete my account I accidentally put my moms phone. Umber in the child’s section and I realized that so I made my account and tried using my moms phone number as my parent but it says you can’t use a child as your parent. I just want a way where I can delete my moms account then remake hers so I can have her as my parent. Thanks!Show less_Noahthebro_
Zero customer service. Don’t bother with this service
I got copper months and months ago. Since then I have been trying to get my two kids their cards. They never arrived. Good luck trying to get customer service to contact you. They have a dysfunctional AI that asks you a ton of questions and tricks you into thinking someone will contact you. Then they say you will get an email within 12 hours. Never happened.
Don’t bother with this app. A great disappointmentShow lessFz1971
Terrible experience
My kids school recommended this app and even said my kids get $15 if I follow their link and activate an account for them. I did and added my two other children. I tried several times to add my bank account and cc’s but was unsuccessful. Out of no where I get an email saying I violated their policy and they immediately closed my account. I have been back and forth with customer service they can’t tell me what I did to violate their policy but they did state I can never open an account with them again. They have also not given any clarity on releasing my kids money. This is a total and complete scam and their are so many options other than copper that are so much better.Show lessBrooken-V
Developer Response
Hi there, sorry to hear about this. Please reach out to our support team via email at support@getcopper.com once more so that we may review this issue once again. We look forward to hearing from you!
