Leave a Review Copper
Giant headache and garbage app
You cannot transfer money out of this account at any time, for any reason, only in. You cannot call customer service, no phone number exists. Trying to resolve issues via email is useless and ineffective. As soon as I figure out how to regain access to this account (it’s been a week and multiple emails back and forth with zero progress) I’ll be closing it. Absolutely terrible.
After reading other reviews it’s pretty obvious most of the 5 stars are not real reviews.Show lesshmontrea1
Do not get this app they will screw you over
I’ve been using copper a little over a year and haven’t had too many problems with it until a transaction came through for 94$ and it put my account in negative , I’ve tried contacting copper and no response. It said it was taken from Apple Cash but my Apple Cash is shut down and can’t send or receive money. Apple Pay support said they saw no transactions and that my bank had to fix it . Copper just keeps ignoring me and doesn’t even have a actual support number. Save yourself the trouble and use your local bank .Show lessyo lil mamai
This bank is horrible
My son tried to buy something the card denied it 2 times and could not purchase the items because copper denied them. Than he had no money on his account because the transaction are no pending. The worst part is trying to talk to someone at the bank the only response you can get is through email and says pending transaction will take up to 7 days to fall off so now I’ve either got to pay more fees to instantly transfer money to his account or let him have no money for 7 days of which I’m sure they are making interest in there account..Show lessMJA230
My issue is with linking accounts
I used this app because my daughter was going out of town and she could have some kind of an account without having a wad of cash. Ok so I link to my credit union on May 25. I understand Memorial Day weekend was coming up but the funds are still in transfer from my credit union. There were two full business days before the weekend, don’t get me started about Saturday not being a business day but as of today the funds are still in transfer.
But no problem transferring from my debit card that includes a fee, that is instantaneous!
I understand the app needs to make money but come on man!Show lessWilliam 552
Developer Response
Hi there! Please reach out to our support team via email at support@getcopper.com so that we may look into your transfer issue further.HORRIBLE READ BEFORE STARTING!!
recently it was my birthday & my mom signed me up for copper so I can start a little savings just because I turned 15 & soon I’ll be able to have a actual savings account ! My mom deposited 30$ In my account so I bought bath & body works dor pick up right? HERE IS THE WEIRD THING the copper thing kept my order on hold that has never happened with any other of my cards so I couldn’t get my items ! I couldn’t buy anything now my card is “info unavailable” & I can’t see my card info this whole app is a scam!! If I could rate it 0 stars I would ! The support team is trash YOU CANT EVEN CALL ANYONE YOU HAVE TO LITERALLY JUST EMAIL & THEY TAKE FOREVER???Show lessmaleah099
Developer Response
Hi there! Sorry to hear about this. Please reach out to our support team via email at support@getcopper.com so that we may look into your issue further.Unsettling experience
I had an unsettling issue with my account and when I tried to get in touch with customer service, they wouldn’t answer my questions about my account and so I’m not sure if someone hacked into it and now I’m very nervous about the information I entered. I can’t get anyone to reply and there’s definitely no number to call. So I guess this app is fine unless you have any concerns about entering all of your valuable information into one place but never being able to get any answers about a potential breach.Show lesslynntej
Copper Card for teens is a scam.
Copper cards are meant to safe and convenient for teens but they are completely the opposite. They have multiple issues that need fixing and are also very very limiting. This card company does not give a proper phone number in order to get in contact with the higher ups when you have an issue. The support within the copper app that is supposed to help you can only understand so much. Concerning one transaction that was made while I wasn’t aware, I was never given any information about the money that was taken out. They never explained how the transaction was made while my card was turned off and they didn't give any details on what the transaction was spent on or what location this transaction was made. They only gave me the exact time of the transaction and how much was taken. I wasn’t able to click on this transaction like the rest of them that were previously made and the support was unable to help me look any further into what happened. I would think twice about signing up for a Copper Card because they are no help when it comes to fraudulent activity and are very questionable.Show lessSasha Sp.
Developer Response
Hi there! Sorry to hear about this. Please reach out to our support team via email at support@getcopper.com so that we may look into this issue further.I love this.
I am a teenage girl who was watching tiktok and came across an add, I watched it and I saw Copper. This has got to be the best banking app for both teens and adults. I came across this a year ago and forgot all about it until I saw it again today, Im just getting started on it again and it is wonderful, it helps you set goals and reminds you of them on date time, lets you set an amount of money in which you’ll need to think of wisely in your goal set up, trust me, it is amazing. It will give you a huge leap in life💕Show lessViacafafa
My thoughts on copper
Copper is amazing and it makes me and my mom very comfortable with it . When you first get the app it asks you for information and then it gives you 3 dollars and then if you take quiz’s you get 2 more dollars !!! I thought you would already have to have a card and sign that mess up but you don’t !!! There’s also a saving and spend account as well … I highly recommend this app and card is just phenomenalShow less@dd!s•n
Terrible app
Firstly the app, it is a very basic app with the bare minimum of features and options to do anything. Secondly, my daughter lost her phone so lost access. We tried to get back into the account, but were unable to do so. Sent a message to the company to get it restored and they didn’t even respond! So now I have a useless card with money on it and an account she can’t get into! Very upset with this company!Show lessGunner Stahl
