Leave a Review Houzz Pro
Fraud,scam,and horrible customer service
I regret that I didn’t do a good research about Houzz Pro Lead. I signed the 12 month contract on Las Vegas KBIS show. The salesman was very nice to sell the leads program. Since I don’t want to lock in a contract,he told me I can get out of the contract as soon as I stop paying the bills nor if I’m out of business. I stupidly believed him. After 3 month trying the problem, I didn’t get any leads. When I try to contact the sales he disappeared. I contacted everyone I can from Houzz and explained what the sale told me on the show. They replied me with the contract I signed which means I can not cancel the service. Pretty horrible sale team and customer service support. It costs me $700 monthly for nothing. Stay away from this company! They just want take your money without any responsibility.Show lessThis is the worst company ever!
I never go out of my way to write a review but I must warn people about this company. I can write a novel about how bad this company and customer service is but I will try and keep it short. When I first got signed up I was told that they would be able to provide me with plenty of leads. They also told me the average company in my area spends roughly $400/mo and if I spend more then I would have better success. So I signed up at $719/mo and in 10 months I’ve received less than 25 leads! 😂 it’s laughable at this point. I’ve received the worst customer service. Christoper Sotier, Sophia Chyun, and their boss Emily are the worst representatives of a company that I have ever dealt with. I will NEVER treat any of my customers the way they treated me and my concerns. NEVER! I had really high hopes when I signed up, I thought it couldn’t get any worse than Angie’s ads and leads but this company by far was worse. For $719/mo there are much better option so please do your research before signing up!Show lessScam
If they call don’t even answer it. I was told there was no trial and the only way to demo their product was to sign up for a membership. I signed up for this and tried the software. I wasn’t impressed and tried to cancel the same day I signed up. I got no response and when I finally did they just transferred me around from person to person, this lasted months till they couldn’t anymore. Now they say they can’t cancel my membership because I signed a contract. They can cancel this, they are choosing not to. This is a terrible company running a scam, they got me for over $3k and could care lesss about any of us or actually helping a business be successful. Stay as far away from these thieves and con artists as you can, they will lie and steal everything they can.Show less