Leave a Review NJ E
Could be better
Capabilities feel limited. I wish you could manage or change your replenishment threshold. It seems you cant. I also wish transactions clearly visualized whats a deduction vs whats an addition to the account.DJ119
Request Return envelopes to return tags
I need to send back 2 tags that I took off of my account. I can not find a way to request return envelopes for tags I need to send back. It shouldn’t be hard to find this option!Keiki boo
Garbage
The app never works! The system is always down. It has been like that for the last two months! I have to uses my computer for desk version so I can add balance to my ezpass account! Fix the f\/(k1ng app asap!AndresD90
Does not show you actual balance
It only shows you your last balance from the last toll you went thru. If you put money on your account it takes 24 hours to apply even though when you go through the toll booth it says EZ Pass paid. Example: you go through it all, it says call service center, you log on and see that your “balance“ is -$1.12. You add $50 on. you continue driving for the rest of the day, and you only see the message “low balance.” You think you’ve paid the tolls for the day. Nope. You will get violations on all your tolls from that day. Those tolls go on your “account” which does not effect the amount on the app. The app only shows the balance from the last toll you went through before the “call service center” message. So even when you put money on your “account” through the app, it takes 24 hours to apply it. And every toll you go through during that 24 hour period will be a violation.Show lessNewtoEverything
Can’t really perform any meaningful actions
Please use a professional agency to create a user friendly app that doesn’t cause nervous breakdowns. I have no way to close my account, unsubscribe from payments and get my money back from my balanceroman.havrylyuk
Charged twice
There have been two separate occasions when I replenished my account via the app, and I was charged twice both times for the same amount. Luckily, I had the funds, but that’s not always the case. It doesn’t happen when I go to the website so I will be sticking to the web browser.Ariel J.
Unable to verify the data
And the worst app that has in the app store, has no update, on the site fuciona my password. In the app I can not log ... i've deleted the app, installed again does not work ... if I could I would give zero star.shelber22
EZ Pass NJ
Developers let’s get this app above 3 stars.
It has some bugs. The app doesn’t open sometimes and there are other issues that need to be updated and upgraded please.Smack787
Horrific app
Tried to pay a violation on the website, it couldn’t find it even with the violation number and license plate entered exactly as directed. I downloaded the app to create an ez pass account (violation says I can pay this way too!!), but midway through creating it, it says my vehicle has an unpaid violation that must be paid before opening an account. It then redirected me to the previous website.
This app and the website must be intentionally kept at such a ridiculously low quality to ensure people are charged multiple admin and late fees since they can’t pay their violations.Show lesshowridiculous
Add automatic deductions on specified dates
I’d like to automatically transfer money into my account for a specified amount on a reoccurring basses. This will help keep my account positive and also avoid excessive deductions from my CC. Please do this ! I’m surprised NJ EZ Pass hasn’t been sued for their predatory fees.Arapovicd1
