Chuck E. Cheese User Reviews

Reviews Summary

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Nirmin Nasef

Daniel was our host and James is the store manager, they were both amazing! Kind, great customer service! Attended to requests and were available the whole time! Thank you for having us and we’ll be back with the church Sunday School kids again!!!

School group

We brought a group of kids from school to a ballgame and it was cancelled so we decided to take them to Chuck E Cheese. They accommodated us wonderfully and was most pleasant to work with at such a short notice. Thanks Lexington Chuck E Cheese.

Chuck came clutch

Got 500 tickets just for downloading the app, not sure what they’re for but they’re free so I’ll take it. This isn’t even my phone lol 😂 ima give it back before they find out what I did, bye y’all.

Rip off

I bought a card on time the last time I was here and realized my other card had points so I paused the new card thinking it would stay paused until this weeks visit. We lost our money because apparently the card can only be paused for the 1 day. It does not explain this when you purchase

First visit after 25 years !

Finally went back to Chuck E Cheese with my 2 grandchildren. Had many birthday parties there in the 90’s with my 3 kids. It was as adorable as ever and will definitely return with my little kiddos. Great fun time!

Great atmosphere

Can’t say enough positive comments about our local ChuckE Cheese in Altoona PA. The Manager and Management team are top notch. The location is always very clean, atmosphere is wonderful and food is fresh and delicious. A “ go to” stop for us to take our grandkids.

Hmmmm

Let’s starts by saying my family loves Chuck E. Cheese. We have for years. But a few things have changed.

Check e cheese used to. One out and walk around the store and dance with the kids then throw tickets up in the air for them to grab. Now thAt it’s went all digital no more Chuck E. Cheese in person and no more ticket grabs after dancing with him.

But we do enjoy the unlimited play pass cards. (No more spilled coins being picked up bt others).

Used to if a game broke and didn’t give you your tickets and ply would come and give you a few while the worked on the machine…now it’s to bad so sad. Sorry I wasted some play time on a faulty game.

I will say the staff is always friendly. And the restaurant around where we are located always seem very well cleaned.

I am disappointed in the app. I was expecting to be able to find coupons already loaded on the app. Nope. I have to earn them I guess through points. Or maybe even put some small games on so our kids can earn some free tickets or like 5 mins extra playtime with purchase. That would be awesome
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Chuck E Cheese Visit

Best customer service I’ve had at a restaurant in a very long time! Treated us like VIPs, describing how our visit would go as we ordered food and playtime so we can pause out time while we eat! Awesome experience and we will definitely be back soon and are considering booking a bday party!

Points

You don’t actually get the 500 bonus rewards points it’s a scam

After school surprise

We had a wonderful time taking our grandson after daycare to Chucke Cheese as a surprise we had a wonderful time. Played for an hour had great pizza and we was so excited
They have a great salad bar for keto people and staff was friendly. It was not crowded and able to move around and play everything he wanted to
Great trip
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