Leave a Review Willow®
Willow go and App
Everything I have experienced with this app and this pump has been wonderful. They have very helpful info and the customer service is also amazing!Developer Response
Thank you very much for your 5-star review and being part of the Willow family! Happy pumping!Not great
Doesn’t offer any tracking or information other than turning pump on and off and changing settings. Could you at least update it so it tells me what time my last pump was?Developer Response
Thank you for taking the time to share your thoughts! We’re always innovating! We’ll share your interest/feedback with the appropriate team.Could be better
It would be nice if this had a log where I could manually enter my amounts of milk I am pumping!Developer Response
Thank you for taking the time to share your thoughts! We’re always innovating! We’ll share your interest/feedback with the appropriate team.Not as much data
I would easily give this 5 stars if the app had a journal function to track how much milk was pumped or at the very least the times you pumped through out the day and night.Developer Response
Thank you for taking the time to share your thoughts! We’re always innovating! We’ll share your interest/feedback with the appropriate team.App needs improvement
The Willow go is great but the App could improve. The app offers all sorts of resources but doesn’t track history of pumping sessions. It also doesn’t provide the amount pumped. This would be extremely helpful for mamas to track their progress. For a pump that costs over $200 and relies on an application to function, the app severely needs improvements.Show lessDeveloper Response
Thank you for taking the time to share your thoughts! We’re always innovating! We’ll share your interest/feedback with the appropriate team.Update is even worse
I had deleted the app due to having issues with it and having to reset and reconnect my pumps constantly and then the times weren’t always accurate or it’d switch the pumps and so the left pump was reading as the right on the app.
Saw that it had been updated and thought I’d give it another try. I cannot get the app to update even after disconnecting my pumps from my Bluetooth settings twice. Can’t get my pumps added back on so basically a waste. Gave 2 stars for the potential but just isn’t working for me and over trying to work out the kinks.Show lessDeveloper Response
Thank you taking the time to provide this feedback. If you are having issues with your pumps or connectivity issues, please reach out to our Customer Care team at 1-888-WILLOW-3Better but still needs work
The update has made it better but still would like to see last session start time. And option for a dark background when pumping at night. The screen lights up the entire room and on Lordy brightness on phone.Developer Response
Hi there! Exciting news, we just released a new update for the Go pump that includes app control! Enjoy a more discreet pumping experience with this feature by updating your app and firmware to our latest release. Happy pumping!Has Potential
I was really excited for this app as I am an exclusive pumper and returning back to work soon. So far the app has only helped me to keep up on battery life. I do not personally need to control my pumps from the app and was most excited for the time elapsed feature which I have noticed is very inaccurate. It usually says I’ve pumped for 40 minutes, yet when I turn them off, it changes to a time amount that always somehow seems to be the exact same right down to the second. If that feature could be fixed I think I would definitely like this app more!Show lessWon’t connect to my pumps
It would say it’s paired with my pump but then won’t let me control from app at allWillow Go
The pump is great along with the app, they’re wonderful and I love them, but the app does not track how much you’ve pumped or the timing and I think that’s kinda the point of making an app for the pump. The Willow gen 3 does but not this one?