Interest rate good but app not that good
Interest rate for high-yield savings is good but I made a transfer and it us not showing up yet. Over one day later. Would like to update password to one picked by iPhone can’t do that. No way to even update password I think. Hard to trust the bank with your money when the app is not that good.Foxwoods addict
Really poor app
Face ID doesnt work. Slow load time. No indicator of when funds will be available. Back end money movement is incredibly slow. I also looked into this to see if it was a scam because both the site and mobile app are so bad.Edaws
Mobile app
Totally confusing and no phone assistance after hoursDean E McNulty
The app is not useable
The app is not useable. I am stuck where it asks you if you want to receive a text, email or phone call to provide your access code. Once I select my option, press continue, the code is sent but the screen reverts back to the request code screen. I again select my method of receiving the code and the same process occurs. This loops on forever!Not playing no more
Touch ID
Touch ID profile cannot be saved in profile setting. Fix the app!!!Tennis Fanatix
Not the best
I don’t usually do reviews, but I really wish this app worked even a little so I don’t have to go through a web page. I can’t get the information I need. Please fix it!DespinaKesidis
Worth less than their website
Don’t waste your time. This citizens access stuff feels slimy and scammy. A real bank uses plaid to integrate to other real banks? No ach? A website that says to use a no-existent feature of their mobile app to make deposits? No clues as to how to get your funds out? Yikes!!!Lurpe
Keep up the good work!
You guys are doing great !!!
Here in TX, we appreciate you!Sarah J from Dallas
Terrible bank and App
Very glitchy appVonMeck
Keep signing out
The app keeps signing me out despite checking “remember user ID” and enabling Face ID.LeViol
