Website AND customer service say you can deposit a check through app but you can’t.
Was trying to fund a new savings account but will just close it.frankdesk4536789
Limited functions
You can’t even add an external account on the app for a balance transfer.Jhonny Zheng
Login with Face ID doesn’t work
The login process is very clunky and Face ID doesn’t work most of the timeGlitch city
J
App is limited and basic. Made a transfer but not sure if it was submitted successfully or not. The app won’t show you a history either so you just have to wish and hope for the best .Jacko lantern 9081
App no good
No mobile check deposit on the app. Very limited functionality. Won’t really let you transfer money out from the app. Seems like an 18 year olds computer science project.Mark Mass Man
Missing basic functionality
1) Tells you to use a more secure password with spaces, but password field in the mobile app does not allow spaces, so you have to reset your password without spaces.
2) Does not have mobile check deposit - you can only view the amount(s) and transfer between bank accounts.CyanMagenta4
Missing information and features
I’m noticing there is missing information from the online version to the app version… which is weird since I’d feel like this should be a web app? If not that’s a missed opportunity.
Second. The online version says something about mobile deposit but yet I do not see this on the app. It doesn’t seem to exist. This new account seems to have very limited features and missing information making it hard for me to keep it. Kind of seems like a scam I guess.BJackson21!
Disappointing
App won’t load my accounts. Still waiting for an update to fix the problem.Kathy1222
Can’t log in if password has spaces
The app doesn’t allow me to type spaces in my password so it’s completely useless.Mrs.Urie-Ross-Smith-Walker-Gaskarth
Please fix Touch ID
The app doesn’t bring up the option to log in through Touch ID on iPhone SE despite enabling the option. I still need to enter the password every time I open the app. Please fix!Dr Gogu
