Leave a Review National General
App Not Working
Every time I go on the app, it starts buffering..then it goes back out. I can’t even get my new insurance cards.rachelj47
Developer Response
We apologize for the inconvenience. Please contact us at 888-293-5108 so we can attempt all troubleshooting steps and escalate any issues as needed. Thank you!Thanks
great job National General is the best insurance company!David Machitadze
Developer Response
Thank you so much for your review and star-rating! We appreciate your feedback and glad to hear we are providing great service.Cannot view Id cards
I cannot view any Id card. Not the regular cards or the digital card. When I click on those items nothing happens.Razzman66
Developer Response
Thanks for making us aware of the issue. Please contact us at 888-293-5108 so we can attempt all troubleshooting steps and escalate any issues as needed. We apologize for the inconvenience. Thank you!App difficulty
Unable to log into ap for over 1 monthTDL46!
Developer Response
We are sorry to see you are having trouble logging into your account. Please contact us at 888-293-5108 so we can further assist you.Can’t login
I can login on the website, but when I try to login on the app is just spins.MjMFirenze
Developer Response
We are sorry to see you are having trouble logging into your account. Please contact us at 888-293-5108 so we can further assist you.App doesnt work
I downloaded the app for my new car policy and it doesnt allow me to even sign inValentina0199
Developer Response
We are sorry to see you are having trouble logging into your account. Please contact us at 888-293-5108 so we can further assist you.Beware
I was involved in an auto accident and actually notified national general the claims adjuster lied and said I did not notify them.DyQuan93
Developer Response
We apologize for the inconvenience. Please contact us at 888-293-5108 so we can assist you and escalate any issues as needed. Thank you.Great
Great app very useful glad it’s updated. Saved tons on my auto insurance payments.ubersucks239
Developer Response
Thank you so much for your review! We appreciate your feedback and glad to hear we are providing great service.Just to starting
I have just started to use this assurance, until now I have no problem and I cannot review the company, but the app does not allow me to program a auto pay. In the current days is not cool a company like that does not offering it.Marcio de Richmond
Developer Response
Thank you for your feedback. We are actively working on this enhancement for the app. We apologize for the inconvenience, but you can enroll in auto pay online or over the phone until the app is updated. Please contact us at 888-293-5108 so we can further assist you.General Garbage
From the get-go, this company and this garbage app are problematic. No documents posted in app, yet they inundate you with emails and calls of policy changes if action is not taken. Calls are not taken on their end as nothing gets addressed or answered. Makes one realize the price paid taking a second rate insurance company. Avoid this company like the plague.The app is pointless and has nothing to display.Show lessjocklon
Developer Response
We apologize for the inconvenience. Please contact us at 888-293-5108 so we can attempt all troubleshooting steps and escalate any issues as needed. Thank you!
