Leave a Review UPS
Typical UPS.
As ever with couriers it’s all one way traffic. They give you minimal information and yet expect everyone to stay in all day assuming that your time is not as important or precious as theirs. Not to mention they cancel deliveries and shift them to next days without any warning or information passed on to you, who remains waiting for them at home. My last was two days! This app gives you no more information than the simple online tracking site, in fact it’s worse, it updates so slowly, it’s pointless, it’s a waste of space on your phone. They know *EXACTLY* where their delivery vehicle is at any given moment in time, they know *EXACTLY* what order the parcels are being delivered in, therefore they can give you some sort of window for the knock on the door. Maybe like some others: morning or afternoon; or some of the better couriers out there: a one hour window. Allowing you to get on with your day. The best from UPS is “by the end of the day”! And even that isn’t 100% certain. Utterly useless, almost negligent bordering on criminal. Can you imagine how good and efficient they would be if we could charge our time by the hour waiting?Show lessBrit9er
Obnoxious
I'd used the app for some time but because of issues with it I deleted it. I then decided - some time later - to reinstall it. This is where things went south like a bullet. Well, for the second time, really, or I wouldn't have deleted it in the first place... But I digress.
I tried to log into the app using the account info I originally used when I had the app the first time around. Either my id or login "weren't recognized" but I couldn't get a password reset because the email I used when I opened the account is now defunct. So I create another account. But I get to the end of that process only to find out I can't create another account because my shipping address is already associated with an account so won't I please log into the existing account? Ummm, I CAN'T!
So I try to find contact information for app support that will ACTUALLY TAKE ME TO AN APP SUPPORT WEBSITE. Hhahahaha hahahhahahahahahahahahahaha hahahahahahahahaha! No, I don't need tech support for worldship software or for printing labels or for shipping a package. I need iPHONE APP SUPPORT! Its either laugh or cry at this point and since it IS sort of silly that a company that can deliver packages around the world can't hire someone to create a useful, functioning mobile app I've opted to laugh!Show lessMrFactotum
Worst ever
When I first seen the low rating of the ups app I assumed it must be a low quality app. I then learned the app is well made, it’s the company itself that’s very low quality. Since it’s the season to get Christmas shopping done I’ve decided to ship with UPS and right off the bat I can tell this company does not understand the word “fragile” my first item came to me smashed to bits. Luckily the shop I bought it from was understanding to ups’s ways and sent me another for free in a much much bigger and overpacked with support material for ups’s handling. But I can’t write a review based off one incident alone, so I gave them another try with my 2nd package. Aside the fact the location is just out of driving distance from my home I still had it shipped through ups. For the first SIX days ups claimed it was shipped and on its way...FOR six days... on the 7th day I get the email the truck is delayed and no expected delivery time... a location that is 7hrs away and the truck drove for SIX days and is still delayed??? Worst shipping company ever and I can completely see why the low review score...app is well done though.. you can easily find out when you WONT be getting your packages...p.s you should add a check box for “is your item smashed to bits”Show lessYoungGunDiesel
cant log in
i logged in at UPS website via Google (they give the option). It gave me a username and I can access stuff there. The app now just tells me my username is taken and I would have to create a new one. That is dumb. No wonder this app has a low rating.andrem38
Works
Works fine but is really ugly, prefer using the website over this appSami Salo
