Leave a Review When I Work Staff Scheduling
Great tool
Just this tool to give our office more streamline view on works good feedback from staff and user friendlyaquaheat
Notifications
I used to receive plenty of emails offering shifts available, but now, I receive none.
It’s only by chance when I look at Open Shifts, that I may see them, so am missing out on heaps. I have tried deleting the app, re-installing it but nothing has changed. I have looked at Settings and Notifications, and ticked the right boxes, but don’t know what’s wrong. No one seems to be able to help.Show lessKrossKi
Employee of small, locally owned restaurant
I work at a locally owned restaurant in town with about 25-35 employees. Most of us have the app downloaded onto our smartphones and this app has made the scheduling system so easy! I find that the built-in chat feature is one of my favorite features about this app as it makes communication very easy between people, especially if you don’t like to give your personal number out to everyone! It would be cool if we could customize the colors of the app on our own phone—I do not love all the green! That’s my only “complaint” about this app! Other than that, this app has been perfectly executed. Thank you!Show less_briv
Wish it was better
I first suggested When I Work for my company because all the benefits, online and on the app, were the best I had seen. But the issues we have had the last several months have been infuriating. The app constantly force closes, freezes, has issues with the server or proxy, and in general can’t keep up. Also, email response from the team is great and for the most part timely, but when I have an issue it is sometimes easier to call as opposed to email and that has never been an option for us. We are currently shopping around for other apps that can handle our business needs, and as much as I don’t want to switch, I hope we find a solution so we don’t have to deal with the almost weekly crashes and issues we keep having.Show lessMlcarlson88
Well made UI but please add to widget page
The app is very high quality, no complaints whatsoever. This makes it very easy and organized for employers to schedule and employees to know about it. However I do see an extremely good but missed opportunity for this app. Developer if you see this, please please please make this app show the employees next shift in the widgets page on iPhone (the page all the way to the left). That would make the app soooo much better and would allow users to just swipe to the right to view what their next shift is whiteout even having to open their phone or the app. Please consider.Show lessjosh1350
Great app
This app is very easy to use and makes everything simpler for you. Great for making team schedules.ShelbyCulkin
I like it but...
It’s a really great app. The design is simple and easy to use. It’s straightforward and it’s got a lot of features that are useful for both the employer and employee. The only improvement I would like to see with this app are the glitches. The company I work for says it’s normal and that the app freaks out sometimes. I understand that apps can bug out, but it gets frustrating when you’re looking for your schedule and hours. It’s important for me to be updated with my schedule daily, because my hours and shifts are quite erratic. Other than that, I’ve enjoyed using this app and recommend it.Show lessMaleewa
Would like approve people taking open shifts
Given our requirement for specific technical crew I would like to be able to approve crew that apply for open shifts ... I’m aware you have a beta running with this particular function...I desperately need this function19scooter66
Years of app alert issues
This app is the MOST important business tool I have. I don’t know how I would run my business without it. That said, it is the MOST frustrating thing in my life.
I have used it since 2015 and have 90 part time employees on it.
The app alerts are constantly an issue. I hear, “I have the app alerts on but didn’t a app notification” several times a week. I gave up on contacting customer support. What version of the app? What version of iOS? Can you delete the app and reinstall it? I’ve never had any missed notifications on ANY other app or had to delete ANY app and reinstall to get it to work. Please clean up the app alerts so they work reliably.
Honestly I would pay more for the simplier version of the app from 3 years ago. It ran faster, crashed less and wasn’t as complicated for part time employees to grasp.
Recently many of the employees are confused because filters are turning on without going in to the filter settings. Every week I get a screen shot “I don’t see my shifts”. I have to explain there is a red 1 in the top left which always leads to - “I didn’t turn on the filters”.
I would increase the app rating with the alerts worked properly.Show lessPleaseBringBackOldApp
Very multi-functional app! Great!
I run a small business w 5 employees but our schedule can change at any moment. This app allows me to notify employees in an instant and receive shift confirmations w out having to text each employee individually. Most of my employees are hourly so they can see how much their take home for the week is. They can also see how much PTO they have taken and have left. This app is very comprehensive. There a ton of features that I don’t use but if u are willing to pay the premium for them, they may be very useful. The basic functions for me are exactly wht I need.Show lessPinkReggie85
