Leave a Review When I Work Staff Scheduling
Rate
Very good !coco roo
⭐️
A wonderful program that allows us to work in a good and regular system and has a schedule of working times, which makes it easier for us.Alaa Almulla
Incredibly slow and poor customer support
My biggest gripe as the account holder is that it’s as slow as molasses in January. I’m on a government T1 fiber line (shared) and it just shouldn’t be this slow. I’ve tried 4 different browsers and they’re all the same. It just shouldn’t be this slow.
Today I attempted to have customer service delete a personal email address I’d used to set up a dummy account. I’m the account holder and it was my email address. They flat out refused and told me it was policy that once an email is set up with a profile they can’t change it for security reasons but that only the user can change or alter it. I AM THE USER! The guy just continued to tow the company line. It was ridiculous.
I’ve had many other frustrating interactions with their CS and at this point I’m about to jump ship. Add to that the poor reporting features and it’s just getting to be more of a headache than anything. If you’re a small company/organization with very light and simple scheduling needs it might be ok since you won’t have to deal with CS much.Show lessJailerJoe
Developer Response
Hello, thanks for reaching out. Improving both the speed and reliability of our software is one of our team's highest priorities. We are constantly working to release updates and enhancements to our software.It is brilliant
When I work is brilliant. You can do so much stuff on it. Helps me a lot with my employees work shifts and when they can’t work. It gives me freedom around the app and can send out important information when I need to as well. And keep in touch with all my work colleagues as well without having there number or social media. Overall it is excellent.Show lessCadenf101
Needs some work!!
It’s great but it needs some bug fixes desperately! I can’t view my schedule because it freezes up completely so I have to close the app and re open it but even then it still won’t show my schedule! And the same thing happens when I try to change my availability! Please please please do something about it!!! I’ve deleted it and re downloaded it hoping that would help but it hasn’t!Show lessjadeug
Very good
Very good, easy to navigate, user friendlyhonesthornett
Pretty User Friendly & Intuitive
We only use the feature where employees clock in & out on their own schedule, we don’t use shifts, so I can’t say how that part works.
We have a mini resort with multiple businesses: a restaurant, bar/club, farm, and marina. I’d like there to be the possibility of seeing which employees are clocked in at any particular time on the app, but I can only see all the employees clocked in by business (which is called “schedule”), not all together. This feature is available on the website on a laptop.
Otherwise, the app seems to work well for staff too.Show lessTicySpy
Karma
We would recommend the use of this app. It’s compatible, easy to use, user friendly, and provides what you need in a team. Some of the features we like are job scheduling, work notes, staffing, and time sheet. Makes it easier to manage for the manager and also the workers. Good work and appreciated the efforts.Show lessjjakck
You won’t regret this!
I had searched and searched for an online tool like this to help organize the schedule I make for my employees. All other programs I looked into, required payment for even the most basic packages. When I work is FREE for the basic scheduling options. Through the app, my employees can request time off, switch shifts with others, see what position they are scheduled for each day, etc. They also get immediate notifications when their shifts have been changed. To top it off, a rep from the app even called to make sure I didn’t have any questions or problems getting it all setup. Can’t say enough good stuff about this!!Show lesskmartjones92
Gets worse with every update
This platform good for business with 25-30 employees. Anything above that and you will experience a really slow manipulation process. What use to take us about an hour to make a schedule, now takes us about 3-4 hours because of the lag. Also, they revived a really good feature. Before you were able to filter out employees by sites. For example if you selected 2 sites you would only see the employees scheduled for those two sites. Now you can only filter one site at a time, if you try 2 or more sites you now see even the employees that are not scheduled for the selected sites. We have been with this company for over 7 years, sorry to say we will have to consider moving to another platform.Show lessGlobal Vision Security
