Leave a Review When I Work Staff Scheduling
Ok if you dont have anything else to do
Really just a toy, no search function, we subscribe to it from NZ but cannot change from US date format, cannot invite others to appointment, cannot attach emails, cannot attach pictures, word limited. Consumes enormous amount of time inputting, stick with OutlookHeadbang2021
Delivery Partner
As a delivery partner all my warehouse managers and other co workers super friendly and helpful. Easy to work with and very respectful all each other. Nothing to complain.
My only concern is last week I received an email about special weekly offer. If I work on certain hours I get some extra bonuses, which is great because my all other co workers also getting this offers on a weekly basis and that was my first e mail and I get super excited.
After a week I didn’t receive any confirmation massages or e mail about the working hours I’ve done with that offer.
I send an email to driver support and I received a massage saying ups we send you that e mail by mistake?!
I hire a babysitter just to able to work on that late hours shift so I can make some extra money now you just saying sorry to me.
I am totally disappointed. The answer I’ve received from the support team. I worked my other driver friends work as well. They all getting there bonuses but ME NO!
I shouldn’t be punished because of someone out there sending me that e mail “by mistake” .
Here is my very honest review, related to my very recent experience .Show lessLullulemon
Developer Response
Hi - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I WorkMakes life a little less hectic
Well, not to sound like a lot of other reviews but I’m usually not one to have time or patience to write reviews. Though, I do feel bad because I do read a lot of them when deciding on something to choose for myself. ANYWAYS, I try to be more to the point now. There is nothing wrong I can currently say is with this app. It doesn’t glitch or run slow. It’s coincident. The clock in, clock out process is very easy to use and I really like how it will show you how long you’ve been on lunch break for and even send you notifications about break almost being over. Scheduling, Contacting other employees, etc. work just as well, making life run a bit more smoothly. Definitely worth the 5 star rating.Show lessKasperOCOG$$
Developer Response
We really appreciate you taking the time to leave us an awesome and detailed review!When I work
I actually chose my dates to work and times from those available on the When I Work computer site. This was a little Tedious on my computer but once i figured it out it went a little smoother.
I don’t do email on my phone. So I can not speak to if that is easy or not using your phone to schedule.
The phone app is very nice and easy for checking my schedule and the staff i am working with. I think much easier than the computer app. But then I do not have access to my computer all day, but I can peek on my phone. So it might have gotten easier if I continued accessing my schedule on my computer.Show lesshootyblue
Best job ever!!!
I can say that I have done Uber, Uber eats, DoorDash and I have found that go path is an amazing place to work for. I’ll be employees are so kind and the management of spectacular. They understandWhen issues come up and they’re there to help you. I can say that I needed help as I got stranded on the freeway. I let management now through the app which every driver on the clock in C, and one of the drivers that does not even know me came and rescued me from a four hour wait on the freeway for a tow truck. I recommend this company to not only work for but you order from as it is well organized and thought out. Definitely Covid free with all the actions that we take. Love go puff❤️Show lessstacy stacks
Terrible App
DO NOT SIGN UP USING APPLE!! I’ve been trying to use this app to get my schedule for my new recent job and can’t even use the app. If I sign up through Apple using my Apple ID, I should be able to manually enter that email address to log in but I can’t!! It doesn’t even recognize that I made an account with that email. Tried doing “forgot password” then get an email saying there’s no account associated then I try and resign up using that SAME email address and it says there’s an account registered. No settings options in the app, can’t reset or delete account to start over, no account or profile view or anything if still pending from employer. May be better if you can actually get to use the app but other than that it’s been a hassle so far.Show lessPoloOverdose
DOESNT WORK
Waste of time. Spent hours editing it and sending out notifs. None of my employees received anything over days of attempts. Neither email or texts received.heheceidtsrhwjdbdg
Bad app design
I have had When I Work for some time now, and I have had multiple bad experiences with this app. As a teenager trying to dip my toe in the water when it comes to work, I don’t think that it’s fair that I have to deal with my manager reprimanding me over missing a shift due to the apps poor coding. It is extremely scary knowing that your boss is irritated with you missing a shift and constantly having problems with the app. I shouldn’t be put through this and nor should anyone else.
To clarify the exact problem I had, I experienced login problems via Apple ID. Every time I tried to use Touch ID it would take me to a blank screen with one two options. One to find a new workplace or create one. I finally figured out that since I had already registered my account under an iCloud account, I could just log in via the email. While this may seem like a simple solution, this is a product of poor app design and should be fixed immediately.Show lessJ03 P.
Developer Response
Hi there - We're sorry to hear that you ran into an issue getting logged in. Thanks for sharing some feedback with us. It sounds like you are now able to log into the app. If you ever run into an issue, we're here to help! Feel free to submit a ticket anytime at https://help.wheniwork.com/submit-a-ticket/ so we can assist!Usability across devices
This app has been the most user friendly so far and simple to use for different stages of staff computer-savyness. My family has employed several person that ‘don’t necessarily’ use a computer or smart phone for many activities but they say they all like the app, and Most of the time are able to open it on their phones
But they can not see each other’s schedule, even when published.
My motorola phone cannot do the same things as my iPad or laptop, which can be a hindrance.
The free features are good and I would pay for more features if it cost less & I was able to at least be able to do more on my “smart phone”, like fix the schedule. And if everyone in their category could see each other’s schedules.
I love the ability to message on the app itself. Thanks for the quick response from customer service & the follow-up.Show lessMSR89C
Developer Response
Hi there - Thanks for taking a moment to share this feedback with us! It's great to hear that your team has found the app to be user friendly and features like WorkChat have been helpful! We'd love to review details regarding viewing others shifts and using When I Work on different devices. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!Ok, but extremely lacking...
My company just switched from HotSchedules to When I Work and it’s been interesting trying to adjust. For the most part I like it so far, it has some features that HotSchedules didn’t have and I think my discomfort with the layout of things will go away the more I get used to it.
By far my biggest gripe with the app is with messaging. For one I am only able to message my supervisors and managers, not my fellow colleagues or general manager. Also when one of my managers sends out a message through When I Work it goes to my email. I don’t understand how there’s no centralized inbox for messages. The communication aspect is extremely lacking and so frustrating coming from an app that had this incredibly obvious feature.Show lessGuy@$
