When I Work Staff Scheduling User Reviews

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  • Great to use for businesses!

    - This app is decently easy to use for beginners in technology!
    - Super easy for a manager to explain how to use the app to their employees.
    - Uses icons in order to help you find things easier while using the app.
    - And most importantly, “When I work” is extremely useful for handing out schedules to your employees!
    -Allows you to see other employee’s shifts for the week.
    - Extremely useful if you get anxiety when it comes to wondering if your employees know their shifts or not, because when getting their hours, they have to accept them first. It will also send an email to them the day of to remind them they are working and when.

    Overall, “When I Work” is really useful, simple to use, and definitely helps when making sure your employees are organized with their schedules! The inky thing I don’t know would be if it would work as easily for a larger business rather than a small one. Definitely recommend trying though!
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  • Amazing app

    Very helpful and useful app to communicate with team leaders and members
  • WIW

    Easy to access and easy to navigate
  • 👍

    This is really cool
  • Excellent Scheduling App

    I couldn’t have ask for anything better, it has everything I needed from a scheduling app, and it does so much more. Pricing is the best. Just the right app for a new business with a few employees or a lot of employees. The best part is the simplicity of everything. Training for my employees was minimal. Notifications work great, as well. I rarely ever rate an app, but after trying a good amount of scheduling apps, I was able to see how When I Work is the best amongst them, even the ones on the top rank. Great job guys!!!
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  • Easy & Convenient

    Great, intuitive app which is simple to use.
    I get instant updates when I am required to work & time sheets when I clock in & out.
    I haven’t explored all the functionality yet (shift cover etc.) but from what I’ve seen, it’s really quite self explanatory.
  • Gopuff

    To build on what I was suggesting, Gopuff has multiple locations within one major metropolitan market. Usually our drivers drive for multiple offices. The GMs drop the shifts all at the same time (Thursdays 1245) that doesn’t make sense either..& the shifts are first come first serve so they are filled in under 60 seconds. If WIW was able to have one mass streamline of all the offices within a single metro where drivers would get the hours they want even if it’s not at the office of their first or second option. As of right now it’s a lottery of picking the right office & landing the shifts you want. There has to be a better way !! Too many people are left without workout with the current system. Thanks!
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  • Almost perfect

    I usually try to start my clock out at 58 or 59 minutes past the hour if I am going to type some clock out notes in the space provided in the clock out pop up window. But I have noticed that if It has turned to the next hour as I am finishing my clock out notes (or maybe because I am taking too much time) I will be clocked in instead of being clocked out. This just happened to me yesterday. I thought I was clocked out and I left. Ten minutes later I get a message on my cellphone telling me I need to clock out. I was driving so it ended up being 15 minutes after my shift should have ended that I clocked out again.
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  • Good Ideas…could be more intuitive and informative

    I generally don’t have problems with app. The only thing is when changes are made to my schedule by my employer I don’t get any kind of notifications. If there is a setting for this I haven’t found it. That’s not to say it doesn’t exist but It’s not something that I was prompted to set up. Also it wasn’t completely apparent that I needed to indicate that I wanted my availability to “repeat”. Otherwise what it does essentially is prompt you to list your availability for the following week, but it never prompts you to list your availability beyond that first week. If it weren’t for an incident where I had gotten scheduled for a Sunday which I thought I had indicated I was “unavailable” for but in reality I only listed my preference for any given day for the first week only. So I would explain to new users that you have to fill out your availability and use the “repeat” slide button or go through the calendar manually and list your availability for as many days as possible or at least for a few months. Other than that the app has nice and helpful features like who works and when, as well as a place to message co-workers without having their personal phone numbers.
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    Developer Response

    Hello, thank you for your detailed review! We appreciate your feedback on notifications and the Availability feature. The notifications you receive would depend on a few factors. We can certainly look into what is occurring with your profile and the account. Would you submit a ticket with us? https://help.wheniwork.com/submit-a-ticket/
  • Review of When i work

    I was so impressed with this App in the beginning because it required minimum amount of pre employment process because of the need for the Covid vaccination to be given and I thought that was great but it’s really hard to book a shift I have been denied 20 times and Affiliated physicians turned off the availability part so the nurse is unable to put her availability I know it’s competitive but I don’t think that’s fair I’m a hard working nurse with many years experience but I don’t know any of the managers so I’m denied I am going back to finding a part time position that is secure instead of being denied each week
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