Leave a Review M&T Mobile Banking
Indispensable App
I almost never have to go to the bank anymore to deposit checks. I am self employed and I always get paid by check. I used to have to go to the drive up window, wait in line and drive back home. It also makes each check a separate deposit which makes it much easier when reconciling the account in QuickBooks. It make it harder to reconcile when a deposit contained several checks at the bank teller. I have another banking app for my personal account and this one works better, especially the deposit function.Show lessJK.2011
Forgets Touch ID and flaky mobile deposits
2018 Nov: Face ID is enabled, but more often than not, I have to re-enroll. When that happens, it also blows out my password so I have to request a password change. Now I cannot deposit checks either. I get an error message saying that the check cannot be read. It is super frustrating because I have already endorsed the check for this bank and now I can’t mobile deposit it to any other bank, and have to walk in the the local branch... which defeats the purpose. Another nit picky thing, give me the option to disable automatic picture taking during the deposit process. Most of the time it takes the picture while my hand is still moving. iOS 12, iPhone Xs.
Older review: How many times am I going to have to re-enroll in Touch ID? Seems like every time I launch the app. Been waiting for years for this app to get polished.Show lessZxcvbnm66
Better then the rest
I have a couple banks and I must say I’m impressed with m&t app they’re always making updates trying to be better then the next bank. They give you a lot of details on deposits/withdrawals and being able to log in with my face makes things so much easier then typing my password in each time. And now that they have Zelle built right into their app is even better.Show lessKlee7137
Never had a problem
Surprised to see many bad reviews, I have never had any problem with the app.
Have had the app on an iPhone SE for a few years now, love using fingerprint id to log in, being able to instantly see what my balance is and available balance(pending transactions included), able to easily and instantly transfer between my check-ins and savings accounts, and also deposit checks right from my phone, which have either cleared the same day or by next morning and I've never had a problem with that.Show lessIpoduser 226432787.57735
Works well except password entry
Dear M&T app developers - why did you disable pasting a password? It makes it impossible to use a password manager. I can’t even type in the password, because every time I switch to the password manager to see the next few characters of the password, you clear the password field. The only way to log in is to look at the password manager on a different device than the one the M&T app is on. After first login it’s not a problem, because it uses Face ID, but logging in the first time, or any time when it decides to ask for a password again is nothing but frustration. Please re-enable paste support for the password field.Show lesslazypacket
Does not work on iPhone’s latest software
Open app and as soon as you enter you password & it processes it, the “account summary” screen pops up for a millisecond then the app closes down completely. I’ve had this problem since 2 iOS software versions back and it still doesn’t work. Tried deleting the app, and re-installing it to ensure I have the latest version of the app. This has been 4-5 months nowShow lessGoBills14150
Nothing but frustrating
This app has been completely dysfunctional since I got it several years back. I have an iPhone and have heard from personnel at my local branch that the app does not work well with iPhones. If true, this is obviously a problem for all customers who own iPhones. I am rarely able to login from the app – it typically tells me that it is unable to log me in and to retry later; sometimes it asks me to check my connection though my connection is fine and all other apps work.
This has been an entirely useless app on my phone, though I keep it on and continue to recheck in hopes that the developers have fixed the problems.
The convenience my friends and family have with other banks’ apps and being able to deposit checks through their apps etc. has me considering whether I want to even continue with M&T.Show lessCkanella
Improving, but not perfect
This app has been getting better as time goes on. With the last substantial update, it started covering up the actual sensitive information with an M&T “cover page” when the home button was double-pressed to switch between apps. However, that feature quickly went away with a subsequent update. It's now back, which I really appreciate!
The mobile check deposit is improving now, too.
But the overall design and interface is clear and easy to understand. The functionality is getting more and more reliable.Show lessLinnea [Loser*]
Not so hot
UPDATE:
They have since added the ability to deposit a check and fingerprint scan log in. Now if they could just support Face ID...
Old: I gave this app a two-star rating, instead of one star, because it has some useful features, although it could use many upgrades. I like that I can check the balance of both my checking and savings accounts, as well as make transfers between the two. However, that is about all I use the app for. Even doing these two basic functions can be a problem. Almost every time I attempt to use the app, I have to log in a number of times before it works. It often gives me a message saying, "unable to log in," and then once I finally get into my account and try to view my Account Summary, it says, "system unavailable, please try again later." I originally thought this only happened in areas where I had low service, but I have since used it with 3 bars of service and 3G coverage, as well as on wifi, and have encountered the same problem. I also do not like that I can't deposit a check through the app or use a fingerprint to log in. It seems this app has too many glitches and too few features to be worth it.Show lessvlpage
Scummy
Transactions on a Thursday won’t clear until Tuesday. I don’t know what kind of deal they have with the Clearing House but that it is so low to let people think they have available funds for 4 days when, in fact, there are transactions pending from the week prior. Luckily I keep a tight budget and this never affected me but I am sure there are plenty of overdraft fees associate with the way they do this.
Additionally, third party budgeting applications and their partners have dropped all support for data scrapping from this institution. This means that MINT, Quicken money, YNAB and others won’t be able to connect to your account to import transactions.
You have lost my businessShow lessDan SinnerG
