Clayton campus parking
Very easy, convenient way to pay for parking
Support is amazing!
So I never suspect an app will actually have any support people behind it, but this one does! I had trouble parking at a new location and so I called the support number - I had instant help, giving me a couple of other ways to pay and was good to go. I also received a long detailed phone message from Bill who gave me every way possible to make it work. I did get it working and it’s now fine (my location just wasn’t coming out). Terrific!
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Not intelligent
Stupid app doesn’t allow you to pay for parking in advance of when parking time for the car park commences. Resulting in needing to go back to app after you park the car at the time parking start to pay for parking. Miss it by a few minutes and you end up with a fine. This looks like a deliberate strategy so that they can rack up parking fines as they always seems to get you at 1min after the time starts.
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Works well unless you have an unauthenticated wifi connection
Has been great for a few years especially being able to reload parking from afar.
My only heartache was once running late and the App continuously refused to find the zone I entered and without any sort of error message. Turns out my phone had camped on a WiFi from the office building without bringing up the sign on page. So the app couldn’t reach home to validate the zone number. Once I turned off WiFi it worked fine but had me wound up for 15 minutes before I figured it out.
Had the app given some sort of connection error I would have been set.
My only heartache was once running late and the App continuously refused to find the zone I entered and without any sort of error message. Turns out my phone had camped on a WiFi from the office building without bringing up the sign on page. So the app couldn’t reach home to validate the zone number. Once I turned off WiFi it worked fine but had me wound up for 15 minutes before I figured it out.
Had the app given some sort of connection error I would have been set.
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Multiple Mistake tickets received
I’ve lived in Seattle for 110 days now and in that time I’ve received parking tickets each $44 for the reason no receipt of purchase. I travel a lot and did not have the time to dispute the first one, I plan on disputing the second. I have my emailed receipt clearly starting I had purchased a ticket for the time frame and street. I’m not sure if this is a problem on the apps, city or a lot of human error on the parking attendant side of things. As a doctor I don’t have time to go to court to dispute this type of frequent mistake and I assume no one else does either. This is a huge mistake passed onto the consumer leading to a lot of work time loss people can’t afford to take.
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Very handy
Super simple app. Easy to add a car and find recently used car parks.
Can’t pay by minutes
Would be good if we can pay by minutes or even half hourly.
Unreliable
I have had confirmation come up on screen and still get a “parking ticket” and only on opening my email when I get home do I find that payment was not in fact processed.
Pay Parking
Great concept so much better that going to the terminal/paystations to line up to pay particularly when cold and raining
Tickets given within paid time by parking authority
I really enjoy the system but you should fix the problem with the city parking authority. They give you tickets even within paid time. It has happened to me already 3 times. Is this the way they make the money? Do they think people will pay anyway to avoid the trip? Well the answer is no and please train them to use the system correctly to avoid affecting residents like this. Waste of time for everybody. Thanks
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