Leave a Review MyAtriumHealth
We need push notifications on test results
Push notifications for new test results pretty please.Wannatipbutcant
JC
I Absolutely love how you can directly communicate with your doctor easy access to virtual care if needed as well as looking at certain medical records so yes I’m very satisfiedjeffthekillee
Data Migration
Horrible and user interface is not great either. I have to navigate my way back to old portal to attempt to find messages, doctor’s notes, and even prescriptions. This rollout should not have been released in such a beta-like form.K.Sarah Sarah
Reduction in functionality
Since this update went in, I can no longer see the messages sent back and forth with my doctor. I received a letter in the mail that I had not opened the last message from my provider but there are. I new messages for me to open. All prior messages are also gone. This is a degradation in service. I hope it gets fixed.Show lessRJ in CLT
Developer Response
Please read about the navigation changes on the MyAtriumHealth Updates link. Your information is still there, but you may have to look in two places while we are in this transition period. Thank you for your patience.To hard trying to find previous messages sent or to create a new message
To hard trying to find previous messages sent or to create a new message. Every time I go into this app I search 15 to 30 minutes to find the previous messages. Try it yourself!!!! App is not user friendly at allCyborg_Jay
Developer Response
Please read about the navigation changes on the MyAtriumHealth Updates link. Your information is still there, but you may have to look in two places while we are in this transition period. Thank you for your patience.So Convenient !!
I love accessing the portal to both communicate and receive information. I was notified this last time. I received an email that I had new messages, but was unable to locate them. Overall my experience had been greatOahu Wahine
Developer Response
We are glad you enjoying MyAtriumHealth. Please read about the navigation changes on the MyAtriumHealth Updates link. Your messages are still there, but you may have to look in two places while we are in this transition period. Thank you.Poor navigation
COVID test result came back negative at 10:30am but text notification did not come until 3:30 pm. Found the specific results once but can’t seem to find it anywhere now.RichS8712
App crashes when loading
I’ve never had this problem before, although I see other users have complained about this.
Something changed in a very bad way with the update to 4.2 last week. The app never successfully loads the patient data. Login is successful, the little heartbeat shows retrieving patient data, then the app disappears. Opening the app chooser in the OS shows a black screen for this app. If you try to switch back to this app, it prompts to log in again. Endless loop. 😑Show lesstcw704
Developer Response
Thank you for contacting us. Would you please call the support team so that we can obtain your name and get additional information about the problem you are having? 855-799-0044Prescription renewal issues
Dr. Melton-Smith’s office seldom responds to phone calls. I experience no medication for several days due to office not filling requests faxed to office for medication refill at pharmacy. I try to prevent running out of medication by calling the office ahead to send order to my pharmacy. The office does not respond. Is there anyway to email my doctor directly so she knows to fill RX?Show lessJA Olson
RN and Emplyee
I’m unable to access my immunization record from the MyAtrium APP and I need them in order to further my education. It would make things much easier to have access to those from the APP.RN Employee
