Leave a Review MyAtriumHealth
No good
The application is good but the performance is terrible. I had downloaded it a couple of days ago and I had to cancel it because from the first day I already had access problems. It asked me for the password to open the app and I could never enter the app again. I changed the password and I still had the problem. It is a pity that he has these kinds of problems because we can hardly access important information about our health ...Show lessAllge
Developer Response
Please call our support team for help with any login issues: 855-799-0044. Thank you.Update
The new update does not allow you to set up payment plans like the old version. You have to call the billing office unlike before you just checked a box and it would set up a payment plan. Not user friendlyjss8289
Nice Health Tracking...
UPDATE: Devs have fixed the issue. Thanks!
ORIGINAL: However, the “weight” measurements no longer seem to be syncing from the Health app. I’ve checked all access rights.
Known issue?Nappy Head
Super easy to schedule appointments.
User friendly and I found my preferred primary care office and see who had available appointments. I was able to quickly schedule a sick appointment for this morning from my phone.Mary k Setzer
Garbage app. Everything BLANK, no data!
This app is an embarrassment. It has always been buggy, horrible to use and useless in general. I didn’t think it was possible for the app to get any WORSE, but apparently I underestimated the ineptitude of its developers.
Now the app doesn’t even have data or even any text visible when you open it. Every page is BLANK, and the few things that ARE visible don’t even work.
I’ve been using this app for years and it’s always been useless. Atrium needs to fire the entire development team and hire people who actually KNOW how to make an app.Show lessVmurp
Developer Response
Thank you for contacting us. We are working on a fix for users who have Dark Mode enabled on their devices. You may wish to disable Dark Mode while using the app at this time.Love this app
Easy to nanigate. All my test results at my fingertips. I also really appreciate being able to contact my doctor through email. Much easier than the phone tag we use to play.CBS4220
Developer Response
We are so glad you are enjoying the app. Thank you!New look makes it so much easier
I like how I can view my health info really fast.plandis1
Not terrible. Not great.
App crashes... A LOT.
I do like how there are records in the app for the last 5 years. It’s interesting to watch how my blood pressure has gone down over the years. Information, I never would have known otherwise.
You can also see all labs you’ve ever had.
However, I have had a good many issues with the app. It crashes a lot when trying to renew prescription- also that is not an easy part of the app to stumble onto. I had to look for it. It’s not obvious that there are submenus inside each category and if you click into one, you won’t be taken out of that submenu if you go to a different category of the site and then back to that category. Ex: category Health Record : submenu lab results. Click out and into category doctors notes. Go back to health record and I am still in lab results, not at health records main menu. Which is why it took a while to figure out where prescriptions were.
I’m 28 and very familiar with app technology. It would be a bit difficult for an older user.Show lessAllie Shea
Developer Response
Thank you for your feedback, Allie. We did become aware earlier today of an issue that was causing the app to crash for iOS users. It has been corrected, so you should no longer experience those crashes. We apologize for the inconvenience. With our next release, you will notice an improvement in the navigation to health record information. If you experience crashes in the future, please call our support line (855-799-0044). This will enable us to troubleshoot in a more timely manner. Again, thank you for taking the time to provide your feedback. Sincerely, the Atrium Health teamApp absolutely stinks!!!!
Location says 59 min wait. You go to make a reservation and you can't. The next spot says 9:36 am tomorrow. You call. They inform you that there are no more reservations. They are only taking walk ins. So why can't the app tell me this!!!!?????!??!! Why do I have to waste my time listening to a ridiculous message with addresses and fax numbers before someone picks up the phone only to be told there are no more reservation slots?? By the way, the place is a 24 hour location and there are no more locations and yet less that 59 min wait? Yea. Right. No one believes you people.Show lessMediaPlex
Developer Response
MediaPlex: We're sorry for the experience you had last week. Although we are unsure of what was happening at the time, please know that we are monitoring the wait times function on the app. If you are able, please update your app to the newest version (3.3.20). Thank you and we apologize for the inconvenience.Updated to iOS12.1 suddenly app no longer works.
I updated the other day to iOS 12.1 and though the app worked initially it has ceased to do so now. It closes down right after I open it. I cannot even get it to stay open long enough to put my password in. I uninstalled and reinstalled it however, it is still shutting down repeatedly.A nonymous76
