MyAtriumHealth User Reviews

MyAtriumHealth
MyAtriumHealth
Carolinas HealthCare System

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  • Atrium Health at my finger tips.

    I love this app. I have access to my and my children’s information at my fingertips. I love being able to schedule appts and message my provider.
  • Love being able to see my records

    I’ve been a CHS patient for years but just tried their app. Wow! You can schedule and see appointments, message with your doctor, and see your detailed lab results and doctor notes. You used to have to call or visit your doctor’s office for these things and this is MUCH more convenient and easy.
  • Frustrating

    Wait times are ridiculously inaccurate. Had to make an ER visit this weekend. Said wait time was -15min. It was an hour and a half before we were triaged and it was 4+ hours before we were taken to an ER bay. I work for CHS so understand how unpredictable the ER can be. But when I asked the receptionist to check another facility it was even more inaccurate than that. I suggest the wait time function be removed until it can be improved. It’s bad enough to have such a long wait but when you are expecting such a drastically different result, it is extremely frustrating.
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  • Worst App Ever

    I have been trying to use this App for over a year and it NEVER works I am constantly having to call customer support to reset my password or my security question. It literally works for the 5 minutes I make them stay in the phone with me and the next time I try to use it, it doesn’t work. They say the system shows I haven’t enrolled or I haven’t done the security question. I don’t need the app often but every time I do it doesn’t work. Like today..
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  • So helpful when I needed care out of town!

    I had to seek treatment at a hospital in another state. Through the app I was able to pull up relevant medical records to show the provider which helped them in treating me. This shortened the amount of time needed for the visit and saved me in treatment costs!

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