Leave a Review MyAtriumHealth
Update
The new update is horrible, I have to click and search just to see my messages or send messages. It states I have to use the blue atrium health. Why not just update the website/app so it’s already in blue. Before the update the app was simple and easy to use.MsSade
Messages
You changed something with the messages and now I have a bunch of extra clicks to find and send messages making it much less user friendly.facehead1209
Harder to communicate
Since change it’s hard to maneuver and see messages. Before I could see and communicate a lot easier.NYMORROW
Review
I used to not have any problems using this web site. Everything was user friendly. I had no problems sending a message/asking questions. Now it doesn’t show I have any providers nor can I figure out how to send nor ask a question. Are there instructions?sanarb
Too spread out
It feels like you have to look in ten places for something simple. All these little pop up windows are just confusing. I needed just a quick visit to get med refills and you are asking me to entire my entire history in here for urgent care when it is already in the app. Makes no sense. Waste of my time.Show lessLastHurrah
Difficult to navigate
Hopefully the portal will get easier to use once everything is updated. It is taking me 5 times as long to find what I need on the new system. 😟Target!mom
It’s ok
The app is helpful for finding locations and wait times, but for instance when I’m trying to access messages, it logs me out 2 or 3 times in a row before finally allowing me to view the health messages.Tigergirl9123
App and appointment schedule not in sync
I confirmed my kids appointment in the app and also confirmed through its messaging, however reaching doctor office was told that doctor is out of office and need to reschedule. Nurse says this schedule system and there office schedule doesn’t sync? Not sure if it’s system or nurses fault, data shown is not valid and misleading. I m worried if the other health data is accurate or not.Show lesskraz-rac
TERRIBLE RELIABILITY !
This is the 3rd time I have needed to access my information where not only does Face ID not work to long in , but neither does putting in your password manually. This is an important app for people to have and this company seems more concerned with pushing the vax on everyone rather than focusing g on patient care. Getting ready to leave Atrium all together!Show lessJanah4
Lost access
After the last update I have lost access to my children’s records and ability to renew their prescriptions. No matter who’s profile I pick it only loads my health information. Very annoying and frustrating. Please fix the problem.Qdeez
Developer Response
We would like to help if you are still experiencing this issue. Please contact the support team at 855-799-0044 for assistance.
