ComEd User Reviews

ComEd - An Exelon Company
ComEd - An Exelon Company
EXELON BUSINESS SERVICES COMPANY, LLC

Reviews Summary

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  • Right at your fingertips

    It’s a hassle to get someone on the phone. It’s great to be able to see and manage your own account. Which ComEd app provides. It’s a very nice site. User friendly. Everything is detailed. And right at your fingertip. I like to manage my own stuff ComEd makes it easy.
  • ComEd. Is. Alright!

    ComEd,

    Thanks for making paying bills and reviewing energy bills easy. I’ve had only 5 power outages with you since 2016, not to bad. however, with the help form the app plus customer care I was advised too the minutes on error completion in field ( it never took to long). Good job!

    Thank you,
  • Much better

    Last month I left a poor review because the app wasn’t letting me log in, but the website did just fine. But now, after the update, it works great for bill pay. It’s so easy once you set up a default payment account. I haven’t tested the rest of the app though.
  • Where’d the useful Info go

    I use the app to track where my total
    Bill is trending to. The latest version appears to have dropped the simple ability to get an estimate of the bill trend. I see a graph but have to total up each day in my head to figure out the estimate. Overall
    Finding little use of the latest version.

    Update for developer — followed your steps. Still nothing useful. I see my current bill. I see what my bill was the past two months. I see in kWh, not in $ what my current usage is. I do not see anything that indicates what my bill $ is trending to.
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    Developer Response

    Hello, Thank you for you feedback as we do use these in planning future updates. There is projected bill information in the app. To see it go to the Bill tab and click the "Need help understanding your bill" button. On this screen you can see your projected bill amount.
  • Great App!

    It is clear and user friendly! It really helps me manage my electric account in an organized way. I like the set up of the user face. And I like the management options, such as cost alerts and thresholds, payment alerts, and reminders. You can receive any of these through text, email or push reminders. It’s great.
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  • Great app

    This app is user friendly and makes it easy to monitor your account and pay your bill. You can easily track your usage an inquire about outages, etc.
    This app has worked great for me an I highly recommend this app to all ComEd customers.
  • Fix log in screen

    The login screen doesn't work it out continually S you to go to your desktop to lock register I have registered and it still says I need to register this is ridiculous when you need to get something done with her mad you are at the mercy of a phone call I thought this app was supposed to be helpful not in hindrance
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