App doesnt do much
I need criwn work done to help prevent a major problem but Guardians denied it. Went to the app to try and get contact info to request a call back from their “expert” who made decision but no option to do so. App needs to have more features other than dentist in network.
This app needs work
Constantly getting a “no data available error”
No Face ID login or saved credentials.
You cannot use this app like you would the website; it does not have all the features.
No Face ID login or saved credentials.
You cannot use this app like you would the website; it does not have all the features.
Scam like all insurance companies
This is based on this insurance provider and the app. The app tells you guardians dental providers that they work with . Every single one I call is not accepting new patients . So I’m forced to find someone then the dental insurance only covers what they want to. Even on two fillings my bill was 350. Insurance covered 170 and said the rest is on me because I chose my own dentist . Not sure what I’m supposed to do but stay away if at all possible
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Useless
You have to manually log in every single time you open the app. Ridiculously antiquated. I have to dig out my user name and password every time I want to use it or when I’m standing at the dental office to retrieve my card. How is this in any way handy? I understand the need for privacy and security but get with the times for crying out loud and offer touch or Face ID login if you’re going to require this. I deleted it. It’s easier and faster to just grab my actual ID card out of my wallet.
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Impossible to use
I have tried so many times to get a card or any information to be able to get the care needed .... I am always hit with a road block and get no where so I have basically wasted an entire year paying for coverage and not getting anywhere with this insurance provider
Useless..
Useless app with zero functionality.. it can’t even do a basic feature- load the ID cards.. when you ask it to load the ID cards, the app either crashes or shows an error message... zero quality check from the developers...
Barely Helpful App
This app really does not do much. It doesn’t remember login info, or allow you to sign in with Touch ID or Face ID, and won’t allow you to save your insurance card to Apple Wallet for easy access. Overall, it just doesn’t do anything too useful.
Useless
I tried to find a new dentist in the list of general dentists in my neighborhood after my dentist died about two years ago.
I called three dentists that were within 10 miles from my house. They were all either specialty dentists or would not take HMO patients. Goes without saying my own dentist, the one who died two years ago, was still listed. The list is totally outdated and in its current form not useful.
I called three dentists that were within 10 miles from my house. They were all either specialty dentists or would not take HMO patients. Goes without saying my own dentist, the one who died two years ago, was still listed. The list is totally outdated and in its current form not useful.
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Antiquated App
This app is stupid. You can’t use it by just logging in and finding a dentist etc. You have to know whether you are on a PPO etc when you should be able to log into your account and access the providers associated with your account data. Of course I can save dentists or log in to print or email myself an insurance card if I need to, but that’s about it. I guess I expected something a bit more sophisticated.
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Response from developer
Thanks for your suggestion. Customized search results is a planned enhancement for 2018.
easy to find dentist
Easy to use find my dentist and got directions in less then 2 mins and I like having ID card in same place
