Horrible Service at Pharmacy
I went to Wasilla Fred Meyers to pick up my prescription and was told it would be ready in 10 minutes. I received an alert on my phone after two minutes that my prescription was ready. Unfortunately due to the excruciating back pain I was in, and I am in, I was unable to stand back in the line. I notified the drop off person to let them know that my prescription was ready, but I was in severe pain and had to sit in a chair. I was unable to return to the line, which had tripled in the amount of people. She said she would help me. I waited 15 minutes and they continued to take the people in the line, the line just continued to grow, sometimes it would get smaller, but then get big again. After 15 minutes I asked for help again but nobody provided any. After 20 minutes, I called the pharmacy phone and let them know that I had been sitting there waiting for my “ready” prescription. I let them know that I was sitting there in a lot of pain and could barely stand and could not get back in line. They said they would help me and hung up. The line continued to grow, they continue to take patient after patient for another 15 minutes while they made me sit there in excruciating pain and refused to help me. I will never use that pharmacy again, it’s inexcusable and disgusting that they would treat anybody like that
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