Leave a Review Ralphs
So helpful and convenient!
The Ralphs app is on point. I love viewing the weekly ads each week and the fact that they offer different forms to view it. It makes it easy to add to my list from the ad or by searching. Just about every item is available upon lookup. I also love that when you search for an item, any available coupons in relation to that item pop up for you to know. I ALSO love that the app keeps track of your purchases, the items and the total/ savings per purchase. So if you want an item you bought recently and you forgot what it was you can easily look it up. It’s also great that the app has a section for your weekly items so you don’t forget or can be notified of sales on them!! Thank you Ralphs for designing the app to be easy to navigate through for your customers!!Show lesslys75620
Ralph’s
I’m no longer shopping at my local Ralph’s since a month or more ago. One of the older checkers always seems too busy chatting with other employees and seems to be annoyed to be interrupted by any customer.
The LAST TIME I was there he gave me sale prices NOT MY COUPON ON MY IPHONE PRICES. When I questioned him, his sharp reply was that he gave me the sales price, kind of throwing my change and/or and receipt in my hand. He seems to quickly return to his conversation to his co-worker. For instance, the angel food cake was in sale for ? $1.99 or ? $2.99; but with my iPhone savings already scanned in, it was ONLY $.99. I did NOT get that great price then on that item plus other deals that day!
On the Friday special free items, they are not FREE because I often spend 1/2 hour searching up and down isles, hunting high and low, spending more than $10 of MY TIME FINDING AN ITEM OF LESS THAN a dollar or two value. TIME IS MONEY.
The clerk’s continued hurrying attitude, acting like my time does not value my net worth, has driven me away. I have not been back and do not expect to be soon, even tho it is the closest food store to me.
One boss I had almost 35 years ago had a saying that I try to follow as good advice, “I vote with my feet”. I have done so, and I feel it is warranted!
Sir ShaneShow lesssievShane
Ralphs, Foothill Blvd
Sadly after 25yrs plus, I am shopping elsewhere. Suffering through a year and a half of outdated merchandise (during the “remodel “) then constant price hikes I am done!! Celery stocked with rott on the bottom, condiments over a year old, peaches and fruit that when opened was either rotten or not ripe at all, vendors not willing to give you a loaf of “fresh” bread off of their cart 🙁, no real butcher in other words looks at you like you’re crazy, when asked if he can a piece of meat for you. I asked three times why there was NO date in the nest package and was told that the price gun was broken... pathetic. Nice store manager, great cashier Sandy, and box guy( talk af guy ALWAYS willing to help me!!! They are why I guess seas the reason I stayed and kept giving a Ralphs another chance, and convenience. I drive a little further now, but their produce is fresh... and I have not thrown away any meat at all! Blkomlos&gmailShow lessBLKOMLOS
Coupons don’t work.
The digital coupons don’t always work. They are in “My Coupons” and when you buy something it’s SUPPOSE to work but hardly does. It takes it off the app but NOT the receipt so half the time I’m like eff it, I don’t want to argue with them about it when the proof is gone.
I also log on for my neighbor who is old and doesn’t have any tech, I have to double or triple check it ACTUALLY logged her out and logged me back in OR else I go to the store and use her card/coupons. I have had to pay twice the amount I would have if the app worked right on couple occasions.
Wish you guys would leave app alone or don’t put anything out til ALL the flaws are perfect. Stop trying to make it stylish, plain and simple are always best.Show lesspebbs89
Right Idea
I like the concept of this app & use it regularly for digital coupons. I wish it was a little easier to navigate when it comes to using it for shopping. Also, the prices on the app don’t always reflect the prices in the weekly ad I receive & I never know what price I’ll be charged if I’m ordering online. $3 for 12 cans of Diet Coke if you buy 4 is great, but when the cans are listed as $6.24 each online, putting four in my cart is a risk I’m not willing to take.
Lastly, I’ve attempted to use the click list function multiple times when the app wasn’t working. I fill up my cart (a somewhat time consuming process), go to check out & something happens & my cart is empty. I’ve wasted hours online to end up having to go to the store because the click list just won’t work.Show lessPigpenx
Too Good To Be True!!
Easy Peasy! 2 simple steps! I love this process. The staff delivers the groceries directly into my car. I simple drop items into my cart online the night before and pick it up the next day anytime that I have scheduled with Ralphs.
The staff has been very happy and responsible with choosing the items. Clicklist is so much better than “Instacart” - which continually made wrong choices from my list. I think the Ralphs staff just has such a better grasp of the aisles and the products & so Clicklist works so much better!!Show lessPalm sunday swagger
